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Recommendix

Casa
Argentina
Buenos Aires
Recommendix

Recommendix is a state-of-art technology that reveals what your customers want. A widget for ecomm

26/04/2024

🛍️ Is your website ready to provide the personalized experience customers anticipate?

7 in 10 consumers expect companies to deliver personalized interactions, according to a McKinsey & Company 2021 report. And there's more: 76% of customers get frustrated when shown irrelevant products.

Personalization is at the core of our business: Recommendix can ensure each client gets an individualized experience in your online store. Our questionnaire guides customers directly to the most relevant products in your catalog, in just a few clicks.

🛒 Forget the time-consuming task of figuring out advanced filters in the search bar. Deliver personalized product suggestions with Recommendix!

15/04/2024

How to make sure your clients have a good time in your online store from start to finish? Having Customer Experience at the core of our business, we invited Daniela Zanetti, account executive at Recommendix, to share 3 actionable insights on the topic. Daniela, the floor is yours!

1️⃣ "To offer your customers a pleasant shopping experience, you need to know who they are, what they want, and what they value. Your CX is as good as your data: the #1 priority is to know your audience and act accordingly."

2️⃣ "Without face-to-face interaction, how to ensure every visitor feels welcome? This is when AI becomes a tremendous ally for e-commerce businesses. Advanced algorithms personalize your online store to fit each customer's preferences, increasing their engagement and willingness to return."

3️⃣ "Finally, you want to make browsing as easy as possible. Customers might feel bored or frustrated by manually looking for suitable products on a search bar. The faster they find what they want, the better!"

⭐ What if you could tackle all three issues with a single AI-powered tool?

With Recommendix, your visitors get to the most suitable products in your online store in just a few clicks. Our widget collects answers about their preferences to give them a more individualized Customer Experience and to give you relevant insights into your audience - even if they don't buy anything.

28/03/2024

⏱️ Today we're here to settle one of our most frequently asked questions. A questionnaire to personalize the customer's experience in my online store sounds great, but does it affect my website speed?

🏁 Thankfully for all of us, the answer is: no!

Our widget only initializes after the main functionalities of the online store are loaded, so the loading speed remains the same as usual. The questionnaire doesn't affect page speed metrics on Google either — all the processes are optimized on our back-end.

🏎️💨 You can rest assured: not only your website speed is preserved, but your clients also get a faster customer experience. Our widget's personalized recommendations replace the time-consuming process of using the search bar, leading customers directly to the products that best fit their needs.

26/08/2022

Which goods are hard to choose?

Shopping often requires extra preparation. Some goods have so many minor yet meaningful details but online stores filters and characteristics have nothing to do with real life use. How could you choose a stroller if you do not know how amortization affects your daily use?

You have to do extensive research and become a product expert in a short time. What makes the situation more difficult is the lack of relevant information on the Internet and too general or too detailed filters in online stores.

Recommend!x was designed to tackle these issues.Our main targets are these products that are hard to choose:

– consumer electronics;
– children and infant goods, especially strollers;
– vehicles, such as bicycles and scooters;
– perfumery;
– board games.

Asking 5-7 casual and relevant questions instead of complex and general filters can be a real game changer because they match the real life of customers.

According to our data, 93% of users complete the whole questionnaire till the end and get the final selection of relevant products. That's what we call simplifying the user journey.

Although we have already mastered working with these types of goods, our team learns fast and is ready for new challenges. If you feel that your potential customers get confused at the sight of the product catalog, feel free to contact us and we will find the solution: http://recommendix.com/?utm_source=facebook&utm_medium=referral&utm_campaign=recommendix_facebook&utm_content=hardgoods

24/08/2022

What if there’s no suitable product?

Sometimes user requests can be very specific. In this case, RCMX displays products that match the most important criteria or the most relevant attributes, not including the less important ones. And if the algorithms are still unable to find matching products, they will simply show the top best-selling products based on your selling history. This way, the user gets one of two: the most relevant products or the ones recommended by the store

24/08/2022

What if there are no product attributes on my website?

RCMX algorithms know almost everything about the products in the selected category. The data is collected from various sources, so even if the store has no data, RCMX will still deliver relevant selections for a user request

24/08/2022

Where do you get data on the products carried by the store?

RCMX can connect to either market's or aggregator's product feeds or to your online store data. This way, product sets will only display relevant prices and include only in-stock products

24/08/2022

How are product sets compiled?

Each question is supported by pre-programmed logic. Products are included in the list based on relevant attributes and the user’s input. This logic is specifically designed for each product category

23/08/2022

How is a questionnaire created?

All questions are created by industry experts. We will closely collaborate with you and go through each category to select the most appropriate questions and adjust the filters. Here’s a list of questions for an online store that sells baby strollers:
– How many seats do you need in a baby stroller?
– How old is the baby you’re choosing a stroller for?
– Where are you planning to use it?
– How are you going to transport it: public transport or car?
– Do you need a basket/bag?
– What’s your budget?

19/08/2022

How to learn from visitors that do not buy?

Visitors that do not become customers are traditionally deeply hated. They are viewed as signs of failure indicating that something is wrong with the products or the online store.

However, behind every unsatisfied visitor is a range of insights and opportunities. There is always a reason why people leave with no purchase. The good news is that we know how to learn from such rejections and benefit from them.

After installing our widget, you get a comprehensive understanding of what your customers really look for. A lot of visitors leave because they do not find what they need. The possible reasons might be:

– There is no especially needed product in the assortment;
– The online store design causes confusion, filters are too basic and it is hard to find the product;
– The advertising brings wrong customers that are interested in something different from what you offer.

In all these cases we provide exact reasons and ready-made solutions that will further boost your sales.

If the user clicked on our recommendation, but did not buy anything, most likely it is about price. Further we can help adjust it to consumer needs.

Turn your failures into success and visitors into customers with Recommendix. Explore what we offer: http://recommendix.com/?utm_source=facebook&utm_medium=referral&utm_campaign=recommendix_facebook&utm_content=visitorsnotbuy

Dirección

Buenos Aires

Página web

https://recommendix.com/

Notificaciones

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