20/05/2026
For wedding and corporate event venues, the most measurable revenue line in marketing sits at the response stage. ⏰
It is also the least audited.
The Easy Weddings 2025 Australian Wedding Industry Report, drawn from 4,000+ couples and 800+ wedding businesses, found:
➡️ 18 percent of couples book the first supplier who replies.
➡️ A further 17 percent book a mix of fast responders and those who reply within a reasonable timeframe.
That is more than one in three bookings decided at the reply stage. Before the proposal. Before the site visit.
Three patterns appear in almost every venue enquiry sequence I review.
✅ The first response is administrative, not relational.
✅ The second touchpoint waits for the client to chase.
✅ The proposal follow-up arrives too late, or never.
The fix is not more enquiries.
It is a communication sequence that holds the relationship through the full consideration window.
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Source: Easy Weddings 2025 Australian Wedding Industry Report, 10th edition, pages 50 and 53. Survey of 4,000+ Australian couples and 800+ wedding businesses.