Ask Ursula - Tech Help

14/12/2025

Please remember: tomorrow (16th Dec) is the LAST computer help session for 2025. I will be back on 13th January 2026. Ursula

25/11/2025

I will not be available at the RSL over the Christmas/New Year period (see time table below). You can email me if your problem is urgent, otherwise I will be back from 13th January.
Have a Merry Christmas and a Happy New Year 🎄

10/11/2025

Just a quick reminder that I will NOT be at the RSL tomorrow, 11th November. Back as usual from next week. You can always find my timetable on my website askursula.org, together with all my articles from the ChitChat paper 🤓

Help with your computer, tablet or phone

29/10/2025

Please note that I will NOT be available on 11th November (Remembrance Day) 🤓

02/10/2025

You can also find me at the Seniors Expo this month - details in comments.

29/08/2025

My times in September. 🤓

10/08/2025

How does a techie celebrate?
By creating a website, of course😁

***Drumroll***

Please check out

https://askursula.org

Where you can find all my still relevant articles that have appeared in the Childers Chit Chat over the years and that will be updated at least monthly with new items of interest.

The articles are searchable and you can subscribe to be notified whenever new content is posted.

Of course, you can also contact me from there or comment on individual items.
Have a look around and let me know what you think - constructive criticism is welcome.

Your friendly neighbourhood techie
Ursula

Help with your computer, tablet or phone

05/08/2025

How about that! 5 years helping people, definitely worth celebrating. Come and see us next week for a cuppa and cake 🙂☕🎂

11/07/2025

This is scary - and you thought it was to keep children safe online 😲
Age verification for everyone and everything. https://www.abc.net.au/news/2025-07-11/age-verification-search-engines/105516256

Send a message to learn more

07/07/2025

10/06/2025

A lot of people complain that their phone only rings a couple of times before going to message bank, and they cannot find a setting to change that. You can make your phone ring for up to 30 seconds, but you have to dial a specific code in your phone app.
First find the number you call to access your message bank ( this is usually 101 for phones using the Telstra network, 321 for Optus based networks and 121 for Vodaphone*).
Now go to your phone app and call up the keypad (as if you are calling a number you have not saved in your contacts) and dial the following:
**61*###**30 #
where ### is the message bank number (101,321 or 121) and press the call button. After a short while a notification will pop up on your screen : ‘MMI code started’, and then ‘Call forwarding
registration was successful’ or similar. Next time someone calls you, your phone will ring for 30 seconds before going to message bank and you should have enough time to answer it. This works
on both Android and iPhone.

02/06/2025

My days in June - come for help with your device or just drop in for a chat 😊