Ask Ursula - Tech Help

Ask Ursula - Tech Help Helping people to use their phones, tablets and computers Did you know that I write a basic help column in the Childers ChitChat magazine?

Ask your questions here or by emailing me on [email protected] or you can meet me at the Childers RSL on Tuesday mornings between 9 and 11am. You can now find all my articles on my Dropbox here:https://www.dropbox.com/scl/fo/ui06mybzhphvvj2w8t8z4/h?rlkey=0ja537hcvthjaco9y6e1p8ou2&st=hzp60yu5&dl=0

This is a free service, but if you believe you learned something from me, you are welcome to buy me a coffee by going to https://www.buymeacoffee.com/askursula ๐Ÿ˜
Thank you

14/12/2025

Please remember: tomorrow (16th Dec) is the LAST computer help session for 2025. I will be back on 13th January 2026. Ursula

I will not be available at the RSL over the Christmas/New Year period (see time table below). You can email me if your p...
25/11/2025

I will not be available at the RSL over the Christmas/New Year period (see time table below). You can email me if your problem is urgent, otherwise I will be back from 13th January.
Have a Merry Christmas and a Happy New Year ๐ŸŽ„

Just a quick reminder that I will NOT be at the RSL tomorrow, 11th November. Back as usual from next week. You can alway...
10/11/2025

Just a quick reminder that I will NOT be at the RSL tomorrow, 11th November. Back as usual from next week. You can always find my timetable on my website askursula.org, together with all my articles from the ChitChat paper ๐Ÿค“

Help with your computer, tablet or phone

Please note that I will NOT be available on 11th November (Remembrance Day) ๐Ÿค“
29/10/2025

Please note that I will NOT be available on 11th November (Remembrance Day) ๐Ÿค“

You can also find me at the Seniors Expo this month - details in comments.
02/10/2025

You can also find me at the Seniors Expo this month - details in comments.

My times in September. ๐Ÿค“
29/08/2025

My times in September. ๐Ÿค“

How does a techie celebrate? By creating a website, of course๐Ÿ˜***Drumroll***Please check outhttps://askursula.orgWhere y...
10/08/2025

How does a techie celebrate?
By creating a website, of course๐Ÿ˜

***Drumroll***

Please check out

https://askursula.org

Where you can find all my still relevant articles that have appeared in the Childers Chit Chat over the years and that will be updated at least monthly with new items of interest.

The articles are searchable and you can subscribe to be notified whenever new content is posted.

Of course, you can also contact me from there or comment on individual items.
Have a look around and let me know what you think - constructive criticism is welcome.

Your friendly neighbourhood techie
Ursula

Help with your computer, tablet or phone

How about that! 5 years helping people, definitely worth celebrating. Come and see us next week for a cuppa and cake ๐Ÿ™‚โ˜•๐ŸŽ‚
05/08/2025

How about that! 5 years helping people, definitely worth celebrating. Come and see us next week for a cuppa and cake ๐Ÿ™‚โ˜•๐ŸŽ‚

07/07/2025
A lot of people complain that their phone only rings a couple of times before going to message bank, and they cannot fin...
10/06/2025

A lot of people complain that their phone only rings a couple of times before going to message bank, and they cannot find a setting to change that. You can make your phone ring for up to 30 seconds, but you have to dial a specific code in your phone app.
First find the number you call to access your message bank ( this is usually 101 for phones using the Telstra network, 321 for Optus based networks and 121 for Vodaphone*).
Now go to your phone app and call up the keypad (as if you are calling a number you have not saved in your contacts) and dial the following:
**61*###**30 #
where ### is the message bank number (101,321 or 121) and press the call button. After a short while a notification will pop up on your screen : โ€˜MMI code startedโ€™, and then โ€˜Call forwarding
registration was successfulโ€™ or similar. Next time someone calls you, your phone will ring for 30 seconds before going to message bank and you should have enough time to answer it. This works
on both Android and iPhone.

My days in June - come for help with your device or just drop in for a chat ๐Ÿ˜Š
02/06/2025

My days in June - come for help with your device or just drop in for a chat ๐Ÿ˜Š

Address

Childers, QLD

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