02/11/2026
"My computer isn't working" gives IT very little to work with. Tell them which device you're using, what you were doing and the exact error message. If you think an account was hacked or the whole company is offline, call instead of opening a normal ticket. ๐ฆ๐ต๐ฎ๐ฟ๐ฒ ๐๐ต๐ถ๐ ๐๐ถ๐๐ต ๐๐ผ๐บ๐ฒ๐ผ๐ป๐ฒ ๐๐ต๐ผ ๐ป๐ฒ๐ฒ๐ฑ๐ ๐๐ผ ๐๐ฒ๐ฒ ๐ถ๐!