Systemology

08/06/2026

“The neocloud vendor trap: New infrastructure, same old risk” Click here to find out more: https://oal.lu/uyhL7

A 4-component risk framework for CIOs who cannot afford to learn this the hard way.

08/06/2026

When should you use Customer Service Management instead of relying on internal service setups?
Mark Edwards and Josh Mustac will run a live demo showing how it works in practice and where it fits.
The focus is on real setup decisions and avoiding common mistakes.
Register: https://bit.ly/427vLwG
• Wednesday 10 June, 8:30am to 12:00pm
• Atlassian Offices, Sydney
• Breakfast and networking included

08/06/2026

“La estrategia de IA pierde talento sin personas en el centro” Clic aquí para saber más: https://oal.lu/t0L5T

Un estudio de Gartner concluye que ese será el escenario al que se enfrente el 50% de las personas en 2027. Analizamos con expertos por qué la IA no puede seguir siendo medida con reglas de ofimática, como advierte Alberto Bellé, analista principal de Foundry España.

08/06/2026

Your service catalogue is the front door to your service desk.
If it’s unclear, users bypass it.
If it’s cluttered, teams slow down.
Matt Barnier will walk through how to structure catalogues so users find what they need and teams can fulfil requests faster.
Register: https://www.systemology.com.au/event-registration-jsm-showcase-jun-2026
• Wednesday 10 June, 8:30am to 12:00pm
• Atlassian Offices, Sydney
• Breakfast and networking included

08/06/2026

Service environments rarely break overnight.
They become harder to manage as more services, teams and workflows are added.
At the June Systemology showcase in Sydney, you’ll see how teams are addressing that complexity with better structure, clearer catalogue design and more considered setup decisions across Jira Service Management environments.
Register: https://www.systemology.com.au/event-registration-jsm-showcase-jun-2026
• Wednesday 10 June, 8:30am to 12:00pm
• Atlassian Offices, Sydney
• Breakfast and networking included

07/06/2026

“The cloud strategy I helped build didn’t survive contact with AI. Here’s what we did next” Click here to find out more: https://oal.lu/wsfKR

AI completely derails normal cloud plans by burning through cash on weird compute spikes and turning simple forecasting into total guesswork.

06/06/2026

AI is already being connected to Jira and Confluence environments.
Cael Metcalfe will demonstrate how tools like ChatGPT and Claude are being used through the Rovo MCP Server.
You’ll see what this looks like in practice and how teams are starting to apply it.
Register: https://www.systemology.com.au/event-registration-jsm-showcase-jun-2026
• Wednesday 10 June, 8:30am to 12:00pm
• Atlassian Offices, Sydney
• Breakfast and networking lunch included

05/06/2026

When should you use Customer Service Management instead of relying on internal service setups?
Mark Edwards and Josh Mustac will run a live demo showing how it works in practice and where it fits.
The focus is on real setup decisions and avoiding common mistakes.
Register: https://www.systemology.com.au/event-registration-jsm-showcase-jun-2026
• Wednesday 10 June, 8:30am to 12:00pm
• Atlassian Offices, Sydney
• Breakfast and networking lunch included

05/06/2026

130+ registrations and counting.

Our Jira Service Management Showcases continue to grow because they focus on what attendees value most. Practical sessions. Real world examples. Meaningful conversations with peers and industry experts.

If you're responsible for service delivery, IT operations or enterprise service management, we'd like to see you in Sydney on Wednesday, 10 June 2026.

Details and registration here: https://www.systemology.com.au/event-registration-jsm-showcase-jun-2026