Setup Mate

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Setup Mate

Welcome to Setup Mate! We're your one-stop tech setup service here in Hervey Bay. All you need is an idea, and we'll handle the rest!

Local, Specialised In-Home Tech Services in Hervey Bay
Take the time, stress, and effort out of your tech needs
Tech Help - Installs - PC Building - Upgrades & Maintenance - Custom Tech Setups for Gaming, Media/Entertainment, and Home Office/Home Business Whether you're after a single device, a complete setup, or anything in between, we've got you covered.

12/11/2026

What do people have to say about Setup Mate? 👇

Thanks for your patronage and kind words Sarah!

We helped Sarah pick out the right parts for her custom PC and assisted in building, configuring, setting up and installing her new PC.
Since the original job we did for Sarah, we've also helped her dismantle parts from her PC, ship them safely overseas, and rebuilt her PC for her with many of the old parts, sourcing the parts that weren't able to be brought over.

Sarah's full review:

"I had wanted to get a proper set-up for a while but was always put off by the amount of different information that is out there. Ayden helped break everything down and designed my work/gaming space perfectly for my personal specifications and requirements. He was professional, attentive, and informative, would highly recommend."

If you're looking to get a new computer and don't want to deal with the hassle of finding the right parts or building it yourself, we can help! With Christmas around the corner and Black Friday coming up very soon, now's the time to do it! Flick us a message or give us a call/text on 0477 776 621

Need a hand but not sure about us yet? Check out more of our posts here on Facebook/Insta and check out our site at setupmate.com.au

10/11/2026

This one's all about Monitors!

📲🔥DM us the word "Cheatsheet" and we'll send you our FREE Tech Talk Cheatsheet with hundreds of terms and phrases you might hear while talking about tech, all laid out in an easy-to-read format, both with context and in an A-Z layout ✅

Never get confused or thrown off by jargon while researching, shopping, or speaking with salespeople when buying a TV ever again. Everything you need to get by when talking about tech is all right here in this one cheatsheet 💪

Claim yours for free today by DMing us "Cheatsheet", no email or phone number necessary! 📲💬

Monitor = A screen that displays visuals from a device, such as images, videos, and applications. Can also play audio if it has in-built speakers

Curvature = Whether the monitor is curved or not, and to what degree. Some prefer curved monitors for their immersiveness, and others prefer flat monitors for their wider range of uses

Refresh Rate = How often the monitor refreshes its screen, calculated in Hz (hertz) per second (this translates directly to frames per second or FPS) Common refresh rates include: 60Hz, 120Hz, and 144Hz. 144Hz is considered the sweet spot for gaming and when you see the biggest real-time difference

06/11/2026

You love that? 😂

05/11/2026

Another tech success with Setup Mate! What did they have to say? 👇

Thanks for your patronage and kind words Timi!

We helped Timi get her business's Meta backend back up and running after it got too entangled and became too technical to work through by herself. We also helped in the process of bringing across lost contacts to her Macbook and configured parts of her Macbook and browser to get it working the way she needed it to for the business.

Timi's full review:

"If I could give 10 stars I would. Ayden's patience and support helped me beyond words. Feeling supported and not judged about what I didn't know meant the world to me. I now feel more confident in being able to navigate things that were once beyond my understanding. Thank you :-)"

If you're having issues with the backend of your business's online presence systems, we can help! We do both setups and rescues for this particular part of our service to small/micro/startup business owners in the Hervey Bay and Maryborough region. Flick us a message or give us a call/text on 0477 776 621

Need a hand but not sure about us yet? Check out more of our posts here on Facebook/Insta and check out our site at setupmate.com.au

03/11/2026

📲🔥DM us the word "Cheatsheet" and we'll send you our FREE Tech Talk Cheatsheet with hundreds of terms and phrases you might hear while talking about tech, all layed out in an easy-to-read format, both with context and in an A-Z layout ✅

Never get confused or thrown off by jargon while researching, shopping, or speaking with salespeople when buying a TV ever again. Everything you need to get by when talking about tech is all right here in this one cheatsheet 💪

Claim yours for free today by DMing us "Cheatsheet", no email or phone number necessary! 📲💬

Tech Talk = Terminology used for talking about technology. Usually specific to the piece of technology and not used elsewhere. Typically becomes complex and technical when paired with other tech terms, making it confusing. It’s often important to understand

Input = Something that goes into a device, typically allowing items to be used to control the device. Think: keyboards, mice, remote controls, controllers, and microphones

Output = Something that comes out of a device, typically providing feedback or allowing you to enjoy the device. Think: speakers, headphones, screens, and aspects of controllers like sound and rumble features

08/10/2026

📲🔥DM us the word "Cheatsheet" and we'll send you our FREE Tech Talk Cheatsheet with hundreds of terms and phrases you might hear while talking about tech, all layed out in an easy-to-read format, both with context and in an A-Z layout ✅

Never get confused or thrown off by jargon while researching, shopping, or speaking with salespeople when buying a TV ever again. Everything you need to get by when talking about tech is all right here in this one cheatsheet 💪

Claim yours for free today by DMing us "Cheatsheet", no email or phone number necessary! 📲💬

Smart TV = A device for displaying content, including shows and movies, featuring smart capabilities for accessing streaming and gaming services and internet connection. In other words, a TV that connects to the internet and has streaming platforms along with other apps.

Screen Type = The technology the screen uses to display visuals. This impacts viewing angles, visibility in different lighting, and response times. Examples include LED, QLED, and OLED.

Screen Size = How big or small the TV screen is, measured diagonally in inches. Common examples include: 55 inch, 65 inch, 75 inch, and 80 inch TVs. This is the size of the screen, the TV itself may be slightly larger.

Resolution = The number of pixels displayed on a screen which determines
the clarity and detail of visuals displayed. Measured in width x height, but often referred to as an abbreviated name such as '1080p', '4K' or 'UHD'.

07/10/2026

🎉🔥Another success with Setup Mate! How did it go for Ann? 👇

Ann's review:
"Ayden was a pleasure to deal with extremely helpful and efficient After using his services lwould highly recommend him to any future client"

Thanks for your patronage and the lovely review Ann! 😊

After purchasing a new Ecovacs robotic vacuum cleaner, Heather wasn't sure how to get it setup and working, which is when she gave us a call.

We came around, got the robot vacuum setup using the app, troubleshooted, and mapped out the house, adjusting settings and specifics to ensure it worked correctly.

Unfortunately, the robot vac experienced issues early on (within the first 14 days), ultimately due to a glitch in the app making it impossible to turn the mopping requests off. That's when we went back out and fixed it up for free, honouring our 14 day guarantee.

A brand new Ecovacs robotic vacuum installed and setup quickly and easily with Setup Mate, and backed up with reliable, honest service when things went wrong.

If you have a robot vacuum or home tech you want installed, we can help! Send us a message or call today on 0477 776 621

05/10/2026

📲🔥DM us the word "Cheatsheet" and we'll send you our FREE Tech Talk Cheatsheet with hundreds of terms and phrases you might hear while talking about tech, all layed out in an easy-to-read format, both with context and in an A-Z layout ✅

Never get confused or thrown off by jargon while researching, shopping, or speaking with salespeople when buying a TV ever again. Everything you need to get by when talking about tech is all right here in this one cheatsheet 💪

Claim yours for free today by DMing us "Cheatsheet", no email or phone number necessary! 📲💬

The Internet = The global network that connects everyone and everything together, from computers and phones, to printers and TVs

NBN = The National Broadband Network - Australia's leading internet infrastructure company. They provide the physical connection to allow you to connect to the internet

Fibre Optic Cable (Fibre) = A high-speed networking cable that uses light to transfer data, predominantly used in the infrastructure for NBN installs. It's the 'F' in FTTP (Fibre to the Premises) and related acronyms.

05/10/2026

🎉🔥Another success with Setup Mate! What did Heather have to say? 👇

Heather's review:
"Ayden was absolutely amazing helping my elderly father get back into his tv and Netflix account etc. he also took the time to show dad how to navigate his way around his tv. Also while he was there took dad’s phone off silent and showed him how to use it also.
Need a great job done call Ayden I definitely won’t be loosing his no."

Thanks for your patronage and the glowing review Heather! 😊

After trying to get her father's TV streaming platforms and accounts working by contacting friends and neighbours and trying to figure it out, Heather found us.

We came around, figured out the problems, and had it back up and running in time for the footy, communicating with Heather throughout, but this time with every platform he needed and wanted setup, signed in, and ready to go. We also discovered while having a conversation that Heather's father wasn't sure how to do certain things on his phone, so we helped him with the basics and got him sorted on there too - also before the footy!

A week of struggles all solved in an hour by Setup Mate.

If you're having problems with your TV or phone and just want it working again, we can help! Send us a message or call today on 0477 776 621

03/09/2026

Address

4655

Website

https://setupmate.com.au/

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