SoClose Dhaka Limited

SoClose Dhaka Limited SoClose Dhaka Limited is a France based software company. Our passion drives us to be innovative.

ANALYSE THE SOURCE OF YOUR LEADS 🧐Leads often use several traffic sources to track down information, services, and produ...
27/10/2022

ANALYSE THE SOURCE OF YOUR LEADS 🧐
Leads often use several traffic sources to track down information, services, and products.
73% of all customers use multiple channels for purchasing any product or service.
Lead source is defined as the origin at which a customer hears about your organization.
The most familiar resources through which leads get captured are:
▫️ Blogs
▫️ Website
▫️ Search
▫️ Events
▫️ Media coverage
▫️ Email marketing
▫️ Digital advertising
▫️ Social media
Leads coming from your website and in the same way you follow up with leads coming from social media. Different lead sources come with different contexts. So always keep in mind the lead sources while determining follow-up.
So Close CRM helps you to follow up with all your leads.
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Grow your business fast with So Close 👉🏼 https://lucn3dff6f0.typeform.com/soclose

29/09/2022

TRAIN YOUR TEAM 🤝
The effectiveness of any CRM software depends on how your employees use it. No matter how modern the tool is or how fancy its features are, it will remain ineffective if your employees do not know how to use it. You should, therefore, consider training your employees on how to use the CRM software effectively. Make sure to review all the features and allow ample opportunity for your employees to get used to the system.
Consider an employee training program where you teach and train the staff through a series of lectures and tutorials. The program should extend to customer service employees, sales teams, and all the individuals who might interact with customers on digital and physical channels.
Focus should be on practical usage of the system and everything that the CRM can do. The best way to conduct the training program is to identify quick-learners and individuals who are already familiar with the technology. Train them first and then assign them duties to educate others about all the features that CRM offers.
👉🏼 Discover our SoClose CRM : https://soclose.co/crm
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COLLABORATIVE CRM SYSTEMS ⚡️A collaborative CRM, also known as strategic CRM, enables different teams or functional area...
28/09/2022

COLLABORATIVE CRM SYSTEMS ⚡️
A collaborative CRM, also known as strategic CRM, enables different teams or functional areas in an organization to share customer data. The result is that everyone uses the same knowledge base about the customers to make decisions, creating a holistic approach to managing customer relationships. While operational CRM tools often focus on marketing and sales, collaborative CRM systems focus primarily on customer service.
A collaborative CRM system has two components: interaction and channel management.
▪️ Interaction management tracks the touchpoints between a business and its customers through various communication channels. ▪️ ▪️ Interaction management helps the organization manage and keep track of each exchange to ensure customers are not over-communicated.
▪️ Channel management uses the information gathered from interaction management to help identify the best communication channel to use for a particular customer.
▪️ Pros and cons of a collaborative CRM system
▪️ This type of CRM system strives to improve the information shared between the sales, marketing and customer support departments. Because these teams work separately, a collaborative CRM tool can help break down those silos to address customer needs and manage customer relationships effectively.
👉🏼 Discover our SoClose CRM : https://soclose.co/crm
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WHAT'S THE DIFFERENCE BETWEEN SCM AND CRM?🔹 Customer Relationship Management (CRM) 🔹 Supply Chain Management (SCM)CRM pl...
24/09/2022

WHAT'S THE DIFFERENCE BETWEEN SCM AND CRM?
🔹 Customer Relationship Management (CRM)
🔹 Supply Chain Management (SCM)
CRM platforms track customer interactions, whereas SCM platforms track materials and product shipments. Tech buyers should know how these platforms differ before making a purchase.
SCM strategies allow company to ensure they have the information, materials, and financial resources necessary for producing quality products or services timely. Companies can achieve effective supply management techniques through workflow coordination from vendors to manufacturers, distributors, and retailers. It also ensures product availability when necessary.
On the other hand, CRM personnel interacts with customers to ensure they get the necessary support and services. CRM programs ensure that customers are happy with the products or services after sales are completed.
Long sales cycles with plenty of prospects or companies with many customers will find using CRM software advantageous. However, sources components from different suppliers or companies that focus on fast delivery times are more likely to utilize SCM software.
Most service companies with many clients require good CRM systems. And now, SCM and CRM work together for the benefit of a single customer experience and the economic profitability of the company.
🚀 This is what we provide at SoClose.
👉🏼 Discover our SoClose CRM : https://soclose.co/crm
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What is your company's overall strategy, and your business strategy?These 2 questions are essential to ask yourself befo...
19/09/2022

What is your company's overall strategy, and your business strategy?
These 2 questions are essential to ask yourself before launching a project to acquire a CRM solution.
Indeed, CRM is only the arm of your company's strategy, it is not the solution to achieve it.
Your global strategy may be to increase your sales, and to do this you have to review your sales organization with sales representatives divided by market, with a designated pre-sales representative, and a person who will work on additional sales for the existing base.
In this context, the CRM will allow you to share the prospects and customers database between the sales representatives, to follow the business between the pre-sales and the sales representatives, and finally, as a secondary objective, to organise sales actions.
If you are in this case for example, SoClose CRM is certainly THE solution for your company
SoClose CRM is therefore a tool at the service of your ambitions, it is the means to achieve your objectives.
👉🏼 Discover our SoClose CRM : https://soclose.co/crm
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3 preconceived ideas to forget in order to build a healthy business 💡- "A CRM is too expensive, we're too early stage fo...
17/09/2022

3 preconceived ideas to forget in order to build a healthy business 💡
- "A CRM is too expensive, we're too early stage for it"
NO - SoClose will help your company get structured and get the right operational skills right away.
Even at this early stage, you can invest in tools that match your ambitions.
- "An entrepreneur is a very lonely person"
NO - We offer real guidance. We know what matters to business and want you to succeed. And if you succeed. We succeed with you.
- "I disrupt sales with the power of tools".
NO - Compared to others, you have less time. But you can save some by automating less value-added tasks.
✅ Trust the human touch
❌ Poorly equip your sales department
👉🏼 Discover our SoClose CRM : https://soclose.co/crm
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3 TYPES OF CRM SOFTWARE SYSTEMS ⚙️A CRM system manages and analyzes customer data and interactions to improve customer s...
15/09/2022

3 TYPES OF CRM SOFTWARE SYSTEMS ⚙️
A CRM system manages and analyzes customer data and interactions to improve customer service, aid in retention and drive sales growth.
The three types of CRM systems include the following:
🔹 Operational CRM streamlines the various processes for customer relationships and helps apply them to the central business process. Operational CRM helps companies generate leads, convert leads into contacts and provide service infrastructure needed to retain customers.
🔹 Analytical CRM enables organizations to better understand the data gathered on customers and their interactions with the business. It's a key resource for turning large amounts of data into actionable insights.
🔹 Collaborative CRM bridges the gap between teams and departments to share information and create a seamless customer experience.
👉🏼 Discover our SoClose CRM : https://soclose.co/crm
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6 CRM tips on how to improve the system ⚙️🔸 Track customer behavior through the sales cycle The more you are familiar wi...
14/09/2022

6 CRM tips on how to improve the system ⚙️
🔸 Track customer behavior through the sales cycle
The more you are familiar with what they are searching for, the more you can give them what they want. They will be able to purchase from you at the right time.
🔸 Remember that CRM is not a standalone system
This is one of the mistakes that people make. They normally assume that the CRM is enough for all of their needs. You and your team have to work as a real team on it.
🔸 CRM can be used with other applications, with other types of software that can be vital for other departments.
🔸 Always get in sync
This is one of the most important things. Make sure that everything is in sync. Make sure that the system allows people to know what the common goals are.
🔸 Make sure that it is always updated
The data that you have in the CRM should always be up to date. It will help if your employees are all trained to make use of the system.
Remember that CRM systems will only be good if the data you would store there are also good. Some of the things that can be done are the following:
- Remove duplicate data
- Always provide updated infographic details
- Keep email addresses clean and valid
🔸 Remember that you can always improve your system
👉🏼 Discover our SoClose CRM : https://soclose.co/crm
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Quick & Easy Tips for a Tidy CRM 🚀▶️ Merge Duplicate ContactsThe majority of CRM systems will match based off of email a...
13/09/2022

Quick & Easy Tips for a Tidy CRM 🚀
▶️ Merge Duplicate Contacts
The majority of CRM systems will match based off of email address and/or full name. Whichever merging criteria you choose, it’s important to remain mindful of how incoming leads will be entered into your system, so you can avoid entering duplicates.
▶️ Tidy Up Your Spreadsheets
Prior to importing data into your CRM, it’s important to tidy it up as much as possible. Deleting unnecessary fields is a good starting point; consider which data is critical, and which is disposable or could create potential confusion down the road.
▶️ Create a Standard Data-Entry Process
Much of bad data unfortunately stems from human-error. You can significantly cut down on the error of inputting bad data by creating a standard process for documenting new data.
▶️ Keep Your Process Simple
Clutter often derives from a complicated process. You can keep a tidy CRM by eliminating unnecessary statuses and custom fields, and keeping tags to a minimum. A good exercise is to consider and plan with your team which pieces of data are crucial to your sales and marketing process. Everything else can be considered fluff, and should be eliminated to reduce confusion down the road. Streamlining your sales funnel and creating a well-structured process for segmenting your contacts can help to cut down on the clutter.
👉🏼 Discover our SoClose CRM : https://soclose.co/crm
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6 CRM tips and tricks that will make your customers happy 😃1. Track Customer Demand and Meet It : A good CRM tool can he...
12/09/2022

6 CRM tips and tricks that will make your customers happy 😃
1. Track Customer Demand and Meet It : A good CRM tool can help you track and analyze data when a certain product or service is most in demand. For example, gifting options are likely to be more in demand around the holidays even though people buy them in smaller quantities throughout the year.
2. Recommend Products/Services Related to Their Recent Purchases With You : Use your CRM to track the recent purchases made by your existing clients to boost your sales engine. You can integrate this information with a content management system to send marketing e-mails or messages about other products and services they may be interested in.
3. Remind Them of Their Upcoming Appointments or Events : Events are great to keep your customers engaged, but only if the customers attend them. Many customers sign up for events when you send them an e-mail or SMS. However, by the time the event actually occurs they completely lose track of it.
4. Celebrate Their Relationship With You : Your CRM can help you track how long a customer has been associated with your company.
5. Send Personalized E-mails : Some e-mail services have a feature of adding the recipients’ names to each e-mail, making them extremely personal. You can integrate your preferred e-mail service that has this feature with your CRM so your customers will receive e-mails addressed specifically to them. To make it more personal you can even craft content specific to the customer’s history with your brand.
6. Reach Out on Occasions and Life Events : One of the simplest things you can do with a CRM is to reach out to your customers via e-mails, SMS, or calls. Make use of this feature to reach out to them on festivals or special occasions.
👉🏼 Discover our SoClose CRM : https://soclose.co/crm

MANAGING LEADS ⚡️Managing leads becomes a breeze with our CRM. Here are all the things you can do to manage your lead li...
10/09/2022

MANAGING LEADS ⚡️
Managing leads becomes a breeze with our CRM.
Here are all the things you can do to manage your lead list!
▪️ To sort records on the Leads List View, click any column title which is sortable.
▪️ This will sort the column either ascending or descending.
▪️ You can also modify any of the leads you already create or just update them.
▪️ To edit, download, assign or just delete, you can click the lead button and follow the directive easily.
▪️ To merge duplicate leads, select the records from the Leads List View, click the Group link in the actions list on top of the page.
🚀 Don't hesitate another minute, So Close CRM is the solution for managing your leads
👉🏼 Discover our SoClose CRM : https://soclose.co/crm
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10 TIPS FOR MAXIMISING THE ADOPTION OF YOUR CRM SOFTWARE #1 Involve CRM end-users as early as possible #2 Communicate cl...
07/09/2022

10 TIPS FOR MAXIMISING THE ADOPTION OF YOUR CRM SOFTWARE
#1 Involve CRM end-users as early as possible
#2 Communicate clearly and in stages
#3 Create champions : Your CRM champion is a team leader who understands how your solution will help your team become more productive without increasing workload
#4 Train your teams on the new CRM
#5 Work on data quality
#6 Make the new system indispensable
#7 Think about good integrations
#8 Customise the user interface
#9 Integrate your new CRM into the heart of all teams
#10 Lead by example
👉🏼 Discover our SoClose CRM : https://soclose.co/crm
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Address

House 7 , Road 16, Adabar
Dhaka
1207

Opening Hours

Monday 00:00 - 09:00
Tuesday 00:00 - 09:00
Wednesday 00:00 - 09:00
Thursday 00:00 - 09:00
Friday 00:00 - 09:00
Saturday 00:00 - 09:00

Telephone

+8801643390112

Website

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