08/18/2026
Before passengers take their first journey through Western Sydney International Airport, we had to imagine how they would think, feel and move through it.
Western Sydney International Airport (WSI) is Australia’s first major international greenfield airport in more than 50 years and Sydney’s only 24-hour airport.
Entro was engaged to develop a comprehensive wayfinding strategy that would support intuitive journeys, accessibility, operational efficiency, and a strong sense of place.
We leveraged our unique approach, combining human behaviour, neuroscience and emotion with creativity and design, informed by our experience across a portfolio of 30+ airports worldwide, including Toronto Pearson (YYZ), Minneapolis–Saint Paul (MSP), Washington Dulles (IAD), and Changi (SIN).
More than a navigation system, the project positions Western Sydney International Airport as a welcoming, future-ready gateway to and from Australia, demonstrating how experiential design can create clarity, confidence, and a memorable, world-class environment.
The airport will welcome passengers this autumn.
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The airport’s architecture is the result of an international competition won by ZHA and Cox Architecture, carried through by Woods Bagot and Multiplex. ZHA COX Architecture Woods Bagot