05/30/2025
We haven’t been very active on social media lately. Over the past few months, we’ve been focused on building, testing, and spending time with people in the industry. Even though we have people on our team who have owned, managed, and operated restaurants, we didn’t want to rely only on our own experience. We wanted a broader perspective. So we met with operators, surveyed employees, asked questions, and listened carefully. Thanks to them, we had the chance to test Gid in real settings, with real teams, doing real work.
With their contribution, Gid became more than just a collection of AI tools. It’s a connected system that supports every role in the team, built to thrive in the fast, beautiful chaos of day-to-day hospitality work.
With the official launch just a few weeks away, we wanted to take a moment to share how Gid was built and introduce the agents behind it. At the heart of Gid are ten AI agents, each built to solve common problems faced by teams throughout the industry. We don’t pretend to fix everything. But we’ve listened closely, and we’re using the best tools available to focus on what truly matters to people in this industry, in a system built for the pace, pressure, and unpredictability of restaurant life.
In the next few posts, we’ll introduce each agent and the specific problem it was built to help address.
