Diamond Communications Ltd.

Diamond Communications Ltd. Providing telecommunications solutions to the Island Business Community since 1988. We want to know your communications goals and challenges.

We are a full service telecommunications, customer-oriented company, committed to long-term relationships. We want to know your communications goals and challenges, and help you make sense of simple, suitable solutions. Telephone equipment solutions including basic telephony, voicemail, call centers, headsets, VoIP, SIP, wiring for telecom or network cabling, Unified Communications, wireless solut

ions, music on hold, overhead paging, audio, web and video conferencing, or other industry related services and products are our business and our staff are experienced and certified. Whether you require service, moves, additions, changes, or parts to, or for existing technology, or are looking to invest in new solutions, we are always ready to talk to you. Let us know your communications goals and challenges. Technology, service, turn-around, results and above all customer satisfaction are our mantra.

https://www.univergeblue.com/
09/01/2022

https://www.univergeblue.com/

Wherever your business operates—the office, at home, on-site—it’s important that employees are equipped with the right tools to be productive and communicate with colleagues and clients from anywhere. Equally important is ensuring the safety of your business’s proprietary information and dat...

05/02/2018

UNIVERGE BLUE provides cloud-based business phone services.

05/02/2018

The perfect platform for small to medium sized businesses that want to grow their organization and be competitive in the marketplace.

05/02/2018

NEC Corporation of America (NEC), a leading provider and integrator of advanced IT, communications, networking and biometric solutions, and Vidyo Inc.

12/08/2015

Toshiba provides a clear and affordable migration path to help you retain your investment in your telephones while upgrading to newer and more sophisticated Toshiba business telephone solutions. Moving up doesn’t mean tossing out. Here’s proof. Maybe one of these scenarios below applies to you.

You want to trade up from a legacy Toshiba Strata® DK, Strata CTX or Strata CIX system to a current-generation or larger Strata CIX system. No problem. Your existing Toshiba DKT2000, DKT3000, DKT3200 and DP5000-series digital phones all work with the new phone system.

You want to add IP phones to your Strata CIX system. No problem. Strata CIX systems support both digital and IP, so you can continue to use your existing Toshiba digital phones and add IP phones for those who need the power of IP.

You have a Strata CIX system, and you want the latest IP capabilities such as voice mail with unified messaging, unified communications, meet-me conferencing and mobility features. No problem. Just add an IP card to the Strata CIX server and pair it with Toshiba’s IPedge® Virtual Server, which delivers the capabilities of Toshiba’s IPedge business communications system. Reuse all your Toshiba IP5000-series phones in the process.

You want to go all-IP with an on-premise system. No problem. You’re in good company. More than half (57 percent) of buyers surveyed by the software review firm Software Advice reported that they were looking to purchase VoIP services for the first time. Get a Toshiba IPedge system sized to suit (models available from 24 users to 1,000) and reuse your existing Toshiba IP5000-series telephones and other components.

You want to migrate from an on-site PBX to a cloud-based phone solution. No problem. Toshiba’s VIPedge® cloud-based solution is based on IPedge technology, so you can move entirely to the cloud, and your staff won’t have to learn a new phone system. You can reuse all the IP-5000 series phones you used with your Strata CIX or IPedge system.

You want to establish a contact center with advanced call routing, IVR, PC integration, reporting and more. No problem. That capability is already on your IPedge server; just turn it up by software license — or add an IPedge Virtual Server to your Strata CIX system. And, you guessed it — you can reuse your existing IP endpoint devices.

You could soon outgrow your on-premise Toshiba phone system. No problem. Augment your IPedge or Strata CIX system with VIPedge cloud-based service, either to add users at headquarters or to bring distant users or locations into the company network. Strata CIX users just add some processor/firmware upgrades and an IPedge App Server. IPedge users are good to go. And yes, you can reuse the same IP endpoints and other access equipment.

Your organization is growing and you need to add more locations. No problem. Since VIPedge service is licensed on a per-user basis, you can expand anytime just by adding endpoint device(s) and licenses for each new user — up to 500 users in multiple locations. Hybrid cloud networking extends the value of your existing systems while expanding in an affordable manner. Network all users together as though they are on a single solution, without having to buy a new phone system. When your business grows to the point where it makes economic sense to have your own IP phone system, you can easily migrate to an on-premise IPedge system, such as the IPedge EM platform (supporting up to 1,000 users per server). And yes, you’ll reuse the same IP endpoints.

Upgrading shouldn’t have an upscale price tag.

With new telephones representing about half the cost of a new business telephone system, you can save a lot of money by being able to keep and reuse working phones. This represents a huge reduction in the cost of moving to a new system. When combined with potentially large drops in long distance costs by moving to IP — and reduced maintenance costs associated with newer hardware and cloud options — many customers find that it’s far more cost-effective to upgrade within a product family than to move to a new and different one.

Granted, in the technology business, some obsolescence is inevitable. But with a plan, thinking ahead for a smooth path into the future, Toshiba can help you move up and keep up, with the goal of no customer left behind.

12/02/2015

Manage your company-wide telephone system through one Web browser interface

Toshiba’s IPedge® Enterprise Manager and Strata® CIX Network eManager® are simple yet powerful tools for setting up and maintaining your organization’s telephone and voice mail features. Whether you have one Toshiba phone system or many networked together, these browser-based tools make system moves-adds-changes (MACs) easy. The system administration application is built into the phone system server. No software installation or separate server are required.

Whether you connect directly or over the network, centralized administration provides many advantages:

◦Save time with simultaneous, system-wide backups instead of individually backing up each system (for IPedge).

◦Make data entry faster and more accurate by importing data from Excel®

◦Ensure data consistency with simultaneous changes to all systems, regardless of system type or location.

◦Streamline administration by logging into the management function for all telephone systems or any combination of systems at once, from anywhere over secure Internet connections.

◦Speed deployment of new capabilities with simultaneous upgrades that automatically push new software to all systems.

◦Accelerate system setup and programming with automated export/import of data through Active Directory Services database synchronization.

◦Ensure system integrity and performance with local and remote alarms logged and/or sent to multiple IP addresses so support technical or admin personnel can take action (with Network eManager).

Empower users to manage their own telephone functions

With IPedge Enterprise Manager Personal Admin (EMPA) and Strata CIX My Phone Manager®, individual users can program their own feature buttons, speed-dials, voice mail settings and customized telephone functions via a Web browser — freeing the system administrator from these minor, everyday tasks.

With Toshiba’s IPedge and VIPedge® systems, assigned “super users” — such as department managers or team leaders — can also customize telephony and unified messaging features for other users or groups.

Whether you have one Toshiba phone system or many networked together — on-premise or in the cloud — it’s easy for authorized users to remotely access and manage the entire phone system from a single browser-based interface and for users to make their own phones work their way.

Get more details in the system administration datasheet.

12/01/2015

1. Quest: To raise money for food, medicine and clothing for http://maximocornejo.org **Link to translate into English on the right side of the home page. We already have an entire large box of school supplies to take with us on the plane, and further down you will find a list of items we'll buy...

10/18/2014
10/18/2014

IRVINE, Calif., Oct. 14, 2014 ― Toshiba America Information Systems, Inc., Telecommunication Systems Division (Toshiba — www.telecom.toshiba.com) today announced that its VIPedge® cloud-based busin...

Address

974 Weaver Place
Victoria, BC
V9C3C3

Opening Hours

8am - 4:30pm

Telephone

250-383-1003

Alerts

Be the first to know and let us send you an email when Diamond Communications Ltd. posts news and promotions. Your email address will not be used for any other purpose, and you can unsubscribe at any time.

Contact The Business

Send a message to Diamond Communications Ltd.:

Share