Supportal.health

Supportal.health We're building a global platform for peer support.

Anyone who’s been diagnosed with a chronic illness (or has cared for someone who has) understands the emotional toll it ...
04/04/2025

Anyone who’s been diagnosed with a chronic illness (or has cared for someone who has) understands the emotional toll it can take. Every patient’s experience is unique, but many face emotions like uncertainty, fear, anxiety, loneliness, anger and sadness.

Newly diagnosed patients often search for more information, and while there's no shortage of clinical resources about the condition itself, the most pressing questions patients have often go unanswered:

❓ What will life be like living with this condition?
❓ Can I still do the things I love?
❓ What does treatment feel like?
❓ Is my life going to change for the worse?

The empathy, understanding and perhaps most importantly the lived experiences of other patients can be invaluable in answering these questions. Yet, in many ways, we’ve neglected the importance of this human aspect of healthcare.

Integrating patient-to-patient peer support alongside clinical care can provide both the medical and emotional support patients need to navigate their journey.

Imagine a world where a patient receives a diagnosis and their clinician not only provides expert medical care but also connects them to a safe, controlled environment where they can talk to others who have truly “been there”.

We believe that’s a dream worth making a reality!

At Supportal, we know that 1:1 peer support for patients needs to be more than just accessible—it must be safe and trust...
18/09/2024

At Supportal, we know that 1:1 peer support for patients needs to be more than just accessible—it must be safe and trusted. That’s why the mentor groups who provide support to others are handpicked by your care teams—the people who know your patients best.

Ensuring the mentor group is controlled allows your team to select mentors who are deeply connected to the specific needs of your patient community. This ensures that every patient can feel supported within a safe and compassionate environment.

Interested in learning more? Contact us to find out how you can provide your patients with the trusted peer support they deserve.

📧 [email protected]

🌟 Focus on the Patient Experience 🌟We're committed to helping organizations build trust and support across their care ne...
22/04/2024

🌟 Focus on the Patient Experience 🌟

We're committed to helping organizations build trust and support across their care networks. That's why we place the patient experience front and center in everything we do.

1️⃣ Increased Diversity of Patient Mentors
By enabling a wider range of patient mentors across the clinic network, we make it easier for patients to find someone they can relate to.

2️⃣ Language Indicator on Patient Mentor Profiles
Patients can receive support in their preferred language, breaking down barriers and ensuring inclusivity.

3️⃣ Support Beyond Clinic Walls
Our platform fosters a sense of community beyond physical clinic locations, reducing fear and isolation for those undergoing home therapies while increasing support across the network.

4️⃣ Guidance on Training and Implementation
We provide guidance on training and implementation, ensuring that care teams can have confidence in the Supportal platform and recognize its true value.

5️⃣ Strengthen Relationships
With Supportal, you own the relationship with your patient community so that you have every opportunity to build trust and support.

Interested in hearing more? Contact us at [email protected]!

🌟 Attention Healthcare Providers! 🌟With Supportal, newly diagnosed patients or those now needing dialysis can gain acces...
15/04/2024

🌟 Attention Healthcare Providers! 🌟

With Supportal, newly diagnosed patients or those now needing dialysis can gain access to invaluable peer support from individuals across your care network. They can connect directly with those who have experienced your services firsthand, hearing about the positive impact you’re making on their lives every day.

By enabling access to these firsthand insights, Supportal makes it easier than ever for patients to confidently select you as their trusted care provider.

We enable organizations to build trust by providing more support to patients, ensuring every patient feels confident in their healthcare decisions.

🌟 Empower your patients 🌟Living with chronic disease can be overwhelming and it’s often accompanied by feelings of anxie...
29/03/2024

🌟 Empower your patients 🌟

Living with chronic disease can be overwhelming and it’s often accompanied by feelings of anxiety, fear or isolation. Supportal can help you to empower your patients to seamlessly connect with others across your clinic network, allowing them to access valuable support from those who truly understand what they’re going through.

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🌟 At Supportal, we're more than just a platform - we're a beacon of support and empowerment for patient networks! 🌟When ...
05/03/2024

🌟 At Supportal, we're more than just a platform - we're a beacon of support and empowerment for patient networks! 🌟

When we share what we do at Supportal, we hear countless stories of loved ones finding solace and strength through patient support groups. That's why we're on a mission to bring that same level of comfort and connection to our customers and their patient communities.

Our innovative patient support solution is designed to uplift and empower patients, ultimately leading to improved outcomes and a stronger sense of community. Through Supportal, patients can connect, share experiences, and find the support they need when navigating their health journey.

Curious to see how our solution can transform patient care in your organization? Reach out to us at [email protected] and let's start a conversation! 💪

Meet Zoe, one of the Supportal   mentors.Zoe a received a kidney transplant from her mum when she was 14 years old after...
14/08/2023

Meet Zoe, one of the Supportal mentors.

Zoe a received a kidney transplant from her mum when she was 14 years old after 2 years on peritoneal dialysis.

Due to genetic conditions her transplant sadly failed at the end of last year and she is back on Hemodialysis eagerly awaiting that wonderful gift of life.

If you or someone you know is living with kidney disease and wants to talk to someone with lived experience of , or , go to Supportal.health, create an account and connect with Zoe or one of the other Supportal mentors.

Throughout the development of the Supportal Platform for Peer Support, we have had the privilege of learning from the ex...
31/07/2023

Throughout the development of the Supportal Platform for Peer Support, we have had the privilege of learning from the experience of peer supporters in the space.

One particular shared a story that demonstrates the power of peer support.

He was providing support to a lady in her 50's who was struggling to choose a type of . She was confused, overwhelmed and worried she'd make the wrong decision.

He listened to her. He paused. He then said:

"Let's put dialysis aside for a moment. What do you love to do? What's important to you?"

Her face lit up.
"every Friday I go dancing. It's my community, my social life, I look forward to it every week"

"OK, let's start there"

➡️If you or someone you know could benefit from speaking to a mentor (trained peer supporter) who has been there and understands the challenges associated with please share this post. They can sign up at the link in the comments.

🏥2,893 Kidney Patients🏥 📖A systematic review of 12 studies found links between Peer Support and: ✅improved patient engag...
24/07/2023

🏥2,893 Kidney Patients🏥

📖A systematic review of 12 studies found links between Peer Support and:
✅improved patient engagement with care*
✅improved psychological well-being
✅improved self-efficacy and treatment adherence

Systematic review published by Regina Longley et al., Journal of Psychosomatic Research. Volume 171, August 2023.

*3 studies found links between peer support and patient engagement, one study found peer support did not significantly impact engagement.

If you or someone you know has kidney disease and could benefit from peer support, they can register their interest at https://www.supportal.health/

Being a patient can be lonely. Talking to someone who’s been there can help. We're building a global platform for peer support.

From speaking to experts in the peer support space over the last few months, we uncovered a few challenges facing curren...
17/07/2023

From speaking to experts in the peer support space over the last few months, we uncovered a few challenges facing current peer support programs:

🤔 It can require alot of effort to find a time that suits both the mentor and patient

🤔 Personal contact details are often shared

🤔 Some sessions are via phone (no video) which means mentors are unable to express empathy with facial expressions/body language when speaking to patients

Supportal was developed to remove these challenges.

The Supportal Platform for Peer Support means:

➡️ Mentors (trained peer supporters) can set their availability and patients choose a time that works for them

➡️ A Zoom link is automatically sent from the Supportal Platform - no personal contact details shared

➡️ Mentors always have cameras on so patients can see their facial expression and body language

Interested in being a mentor and sharing your lived experience with to help others?

Email: [email protected] to find out more.

Last week Supportal co-founders Aoife O Dwyer and Kevin Andrew spent the day at BrewDog London discussing:➡️How Supporta...
10/07/2023

Last week Supportal co-founders Aoife O Dwyer and Kevin Andrew spent the day at BrewDog London discussing:

➡️How Supportal can improve patient outcomes and support care partners
➡️Supportal platform testing & updates
➡️Mentor (peer supporter) training
➡️Planning for upcoming meetings with pharma companies interested in improving their strategies and overcoming current challenges with patient engagement
➡️Planning for upcoming meetings with Patient Organisations

Do you know someone who has been affected by kidney disease and could benefit from peer support?

Register your interest here: https://lnkd.in/evSzqBxY

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