Dotdigital

Dotdigital Go beyond the expected. The all-in-one customer experience and data platform for marketing teams.

Dotdigital is a customer engagement platform that helps digital marketers and developers deliver communications across the customer journey. We harness the power of customer data, powering engagement, conversion, and loyalty for brands as they grow and scale. We’ve grown from a pub in the UK to a global organization serving 4,000+ customers that span industries from e-commerce to not-for-profit. C

ustomers love our easy-to-use platform that connects first-party data across the systems, surfacing powerful insights and automating predictive cross-channel messages. Dotdigital’s 350+ employees serve mid-market and enterprise companies around the world and across industries. We aspire to inspire responsible marketing and are committed to sustainability, privacy & security. Dotdigital is proud to be the world’s first carbon-neutral, ISO14001, ISO 27701 & ISO27001 certified marketing automation platform.

02/06/2026

Love Island is back… so here’s a throwback to our office taking part in the drama 👀

Do you know where to focus your marketing when trying to reach new audiences?💡With so many channels competing for attent...
02/06/2026

Do you know where to focus your marketing when trying to reach new audiences?💡

With so many channels competing for attention, we asked consumers which ones they actually use when discovering new brands.

Swipe through to find out what they said and see what’s really influencing purchase decisions in our Customer trend index: https://dotdigital.com/customer-loyalty-report/

01/06/2026

Consumer behavior is changing, from the way people discover brands and make purchases, to the role AI plays.

We took to the streets of London to ask the people how they actually use AI day to day. Some are using it to research products before buying, while for others it’s become their go-to for pretty much everything.

For more insights into how consumer habits are changing, and what marketers need to know, take a look at our latest report, The customer trend index: https://dotdigital.com/customer-loyalty-report/

Calling all marketers with an Aussie audience👋Our Customer trend index surveyed 4,000 consumers to uncover exactly how t...
28/05/2026

Calling all marketers with an Aussie audience👋

Our Customer trend index surveyed 4,000 consumers to uncover exactly how today's shoppers discover, buy, and stay loyal to brands.

Today we're spotlighting the Australian shopper, turns out 60% still find new brands by browsing in-store, and great products paired with great customer service is what earns their loyalty.

Check out the full breakdown here: https://dotdigital.com/blog/australian-customer-stats-you-needs-to-know/

26/05/2026

Back at your desk after the long weekend and not quite in the zone yet? This is your sign to take a break and watch our on-demand webinar with Ann Handley, Chief Content Officer of MarketingProfs and Wall Street Journal best selling Author.

Ann has researched what the best marketing programs do differently and is sharing her findings and advice on how to balance authenticity and AI to create these programs.

Watch the full webinar to hear Ann's advice and gain a clearer understanding of where AI adds value in your marketing and how to use it to get closer to your audience: https://dotdigital.com/blog/authentic-marketing-v-ai-with-ann-handley/

Bit late to the trend hallelujah🙌Get your tickets to The Summit via the link in our bio!
22/05/2026

Bit late to the trend hallelujah🙌

Get your tickets to The Summit via the link in our bio!

21/05/2026

Let's be honest, we go to marketing conferences for the learnings and the networking opportunities. But also the free food, the merch, and a completely valid reason to be away from our desks for a day.

If that sounds like your vibe, the Dotdigital Summit is on July 2nd, a day full of great speakers, marketing conversations, and yes, some pretty good merch. Grab your tickets here: https://dotdigital.com/events/dotdigital-summit/

20/05/2026

Turns out, working in finance isn't just spreadsheets👀

We asked our Finance Team to share some unexpected skills you actually need to do their job, and their answers sound a lot like what you'd hear from a marketer.

Our Secret lives of marketing teams report found that Finance is one of the departments marketers struggle to collaborate with most, but maybe we're not so different after all...

Get perspectives from marketers and the teams around them in the full report: https://dotdigital.com/the-secret-lives-of-marketing-teams/

Calling all marketers with a Singaporean audience 👋We surveyed 4,000 shoppers across four markets for our Customer trend...
19/05/2026

Calling all marketers with a Singaporean audience 👋

We surveyed 4,000 shoppers across four markets for our Customer trend index and Singaporean shoppers have some pretty distinct habits compared to other markets.

If you're not showing up on mobile you're already behind, 45% of Singaporean shoppers prefer interacting with brands through an app. And while quality still matters, price plays a much bigger role in loyalty than you might expect.

Check out the full customer stats here: https://dotdigital.com/blog/singapore-customer-stats-you-need-to-know/

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+442039533072

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