10/08/2026
The Quote That Never Gets Answered
Sound familiar? You spent time writing a detailed quote. They said they'd think about it. Three weeks later — nothing. 🤔
Here's the thing: most of the time they didn't go elsewhere. They just forgot.
A single follow-up message sent 3-5 days after the quote converts a huge percentage of cold quotes into bookings. Most installers never send it. Here's all you need:
"Hi [Name], just following up on the quote I sent over. Happy to answer any questions — just let me know when you'd like to go ahead and I'll get you booked in."
That's it. Friendly, professional, no pressure.
The other thing that converts quotes? A professional quote document — not a WhatsApp message with a price. Your business name, the vehicle details, what's included, a validity date, and a clear next step.
Autiva now does the monitoring for you. Any quote that hasn't been followed up within 5 days shows up in a red alert banner at the top of your Sales & Quotes list. Two clicks sends a professional follow-up email to the customer with the original quote re-attached. The status updates to Followed Up automatically. Nothing slips through. 👇
Read more https://www.autiva.co.uk/blog/why-customers-ghost-you-after-a-quote
Try it free for 30 days — no card required: https://www.autiva.co.uk