SMARTY

29/10/2025

Our thoughts are with everyone who has been affected by the devastating hurricane in Jamaica and Cuba.

We're crediting back charges for mobile calls, texts and data used in Jamaica and Cuba between 28th October and 3rd November (inclusive). We're also crediting charges for mobile calls from the UK to Jamaica and Cuba during the same period. Please contact our customer care team who can support with this.

Mobile connectivity may be affected by damage to local networks and equipment.

25/06/2025

Update 09:30AM:
We are aware of an issue affecting voice services and are working hard to fix it. Data services are working normally. Please accept our apologies for any inconvenience caused.

We’ve created this dedicated article to share updates on the network issue affecting voice calls on 25/06/25. We’ll continue to post the latest information here as it becomes available, so please check back regularly for updates. Update 09:30AM:We are aware of an issue affecting voice services a...

25/06/2025

Update 09:30AM:
We are aware of an issue affecting voice services and are working hard to fix it. Data services are working normally. Please accept our apologies for any inconvenience caused.

We’ve created this dedicated article to share updates on the network issue affecting voice calls on 25/06/25. We’ll continue to post the latest information here as it becomes available, so please check back regularly for updates. Update 09:30AM:We are aware of an issue affecting voice services a...

07/04/2025

A recent poll by SMARTY found that 71% of Brits feel short-changed by shrinking Easter eggs — and honestly, we get it. 😤

That’s why we're giving SMARTY customers the chance to WIN a year’s supply of delicious chocolate! 🍫

No chocflation. No nonsense. Just a sweet thank you for being with us. 💚

Enter on the SMARTY Community here: 👉 https://community.smarty.co.uk/t5/off-topic/prize-draw-win-a-year-s-supply-of-delicious-chocolate/td-p/45561

Prize draw closes on 24/04/25 at 11:59. Terms apply.

Chocflation has officially hit the UK, with shrinking Easter eggs and rising prices making it more evident than ever. But at SMARTY, we believe in providing incredible value without the steep price tag…and no annual price rises to worry about! To sweeten your Easter, we're giving you the chance to...

19/03/2025

SMARTY now supports shortcode messaging! Read our blog to learn more and start texting shortcodes today 👉 https://smarty.co.uk/blog/shortcode-sms/

03/03/2025

Introducing Invite, the latest ad in our Less Malarkey, More SMARTY campaign! 👰 💍

Our new TV ad is a playful jab at life’s unnecessary complications—like a bride being turned away from her own wedding because, without an invite, she could be anyone? 😅

And the message? When it comes to mobile, there’s no need for malarkey. SMARTY keeps things simple. 📱✨

At SMARTY, we keep things simple, with flexible 1-month SIM plans and no annual price rises.Get 32GB for £7. All on a flexible 1 month plan, with unlimited c...

23/01/2025

Please check the comments in this thread for updates:

We're aware of an issue affecting voice services, our team are working hard to fix this as soon as possible. Data services are unaffected, please bear with us.

We're really sorry for any inconvenience caused.

02/09/2024

🎉 Happy 7th Birthday to us! 🎂
On 31st August, SMARTY turned seven, and as a true Virgo, we’re all about being practical, reliable, and always aiming for the best — just like our mission to provide you with honest, flexible mobile plans that fit your needs.

Thank you for being part of our journey and for choosing SMARTY — here’s to many more years of keeping it simple and honest! 🚀✨

15/08/2024

We don’t do annual price rises. So you can enjoy flexible monthly SIM plans without the added inflation.

05/08/2024

📣📣 Calling all SMARTY Customers:

From a posh picnic to a grand getaway, we have some fabulous prizes up for grabs in our huge summer giveaway! 🌞

🎉 Grand Prize: 3 nights in a 4* hotel for two in a European city of your choice, including return flights, private airport transfers, travel insurance, and £200 spending money! Choose from Amsterdam, Barcelona, Berlin, Copenhagen, Dubrovnik, Lisbon, Paris, Prague, Rome, or Stockholm. The prize is worth over £2,500! 🌍✈️

Plus, we have loads of other amazing prizes including Fortnum & Mason picnic hampers, GoPro HERO 12 cameras, Beats SOLO 4 and more!

HOW TO WIN:

It’s simple! Just head over to https://community.smarty.co.uk/t5/win-big-this-summer/win-big-this-summer/td-p/30749 and answer this question: What is your best hack for a summer getaway?

Good luck! 🍀✨

For full terms, visit smarty.co.uk/terms

12/07/2024

Best of luck to the England team at the Euro 2024 final this weekend! ⚽️ We hope our customers travelling to the game have a brilliant time, with peace of mind knowing that EU roaming up to 12GB is included at no extra cost. ✈️