IPEX We are IPEX, empowering businesses with seamless, fast, and reliable telecommunication solutions.

27/08/2026

Stop spending hours writing up notes...

For some roles, note-taking is a huge part of the job.

Whether you’re a safeguarding officer in a school, a therapist working in the NHS, or in any role where meetings, conversations and case notes need to be documented accurately, the admin can quickly add up.

What if AI could do the hard work for you?

AI transcription can:
• Transcribe conversations and meetings
• Create clear, structured summaries
• Reduce hours of manual note-taking
• Help teams spend more time focusing on people, not paperwork
• Save businesses valuable time and money

And this isn’t just for large organisations.

At IPEX, we help businesses of every size understand how AI can be integrated into their existing technology and workflows to create a smarter, more efficient way of working.

The future of work isn’t about working harder.

It’s about using technology to give your people their time back.

We’re incredibly proud to share that IPEX has achieved an NPS of 88 💜 Net Promoter Score (NPS) measures how likely custo...
25/08/2026

We’re incredibly proud to share that IPEX has achieved an NPS of 88 💜

Net Promoter Score (NPS) measures how likely customers are to recommend a business, with anything above 50 generally considered an excellent result.

What makes this even more meaningful is that it’s based on feedback from more than 300 of our customers.

For us, it reflects the trust our customers place in IPEX, the relationships we’ve built and the commitment our team shows every day to delivering industry-leading service and support.

A genuine thank you to everyone who shared their feedback, to our customers for continuing to choose IPEX and to our brilliant team for everything they do.

We’re incredibly proud of what this score represents. 💜

20/08/2026

Do you have a technology supplier or a technology partner?

There’s a difference.

A supplier delivers the product or service you’ve ordered. They provide what you need, when you need it. Job done.

But a technology partner goes further.

At IPEX, we don’t just want to supply technology. We want to understand your business, your challenges and where you want to go next. We work alongside our customers to identify pressure points, find opportunities to improve and build a technology roadmap that supports their goals today and in the future.

Because the right technology partner shouldn’t just keep your business connected. They should help your business move forward.

Looking for more than just a supplier? Let’s talk.

Fantasy Premier League is back, and this season we’re launching the first-ever IPEX Invitational! 🏆The league is open to...
18/08/2026

Fantasy Premier League is back, and this season we’re launching the first-ever IPEX Invitational! 🏆

The league is open to friends, family, customers, partners and followers of IPEX, so if you think you’ve got what it takes, we’d love to have you involved.

To make things a little more competitive, the manager who finishes top of the table at the end of the season will win the 2026/27 home shirt of a club of their choice.

To join, use league code:

55dixk

The Gameweek 1 deadline is this Friday at 18:30, so there’s still time to get your team sorted.

Good luck for the season, and may the best manager win!

Employee Spotlight!Since joining IPEX in May, Emily has made an immediate impact. Hitting her target in her first month ...
13/08/2026

Employee Spotlight!

Since joining IPEX in May, Emily has made an immediate impact. Hitting her target in her first month and bringing her trademark northern warmth to every interaction.

Emily thrives on meeting customers and experiencing something new each day. As she puts it, “Every site is different, every conversation is unique, and we work with some truly lovely people.” Her appreciation for the team is just as strong: “The sense of unity is incredible. Everyone pulls together, whether things are going well or we’re facing challenges.”

And in true Emily fashion, she brings humour too like the time she met the Mayor of Darlington wearing odd shoes… “and they weren’t even the same colour.”

Emily’s energy, authenticity, and commitment makes her a great addition to the IPEX team!

Nine years ago today, IPEX set out to do telecoms a little differently and a whole lot better.Paul, Dan, and Adam brough...
10/08/2026

Nine years ago today, IPEX set out to do telecoms a little differently and a whole lot better.

Paul, Dan, and Adam brought together years of industry experience and a shared belief that exceptional customer service, transparency, commitment and continuous innovation were the foundations of a truly valued technology partner.

What began as a simple vision to create a more responsive and customer‑focused experience has grown into something we’re incredibly proud of.

Over the past nine years, we’ve expanded from a team of three to thirty, navigated a global pandemic, upgraded our office, secured multiple tenders and continued to show up for customers of every size. Our incredible team has shaped IPEX into what it is today through their dedication, resilience and passion.

To every employee, customer, partner and supporter who has been part of this journey... thank you! We’re deeply grateful for your trust and collaboration.

Here’s to continued innovation, exceptional service and all the exciting milestones ahead as we look toward our 10‑year anniversary!

Looking for more than just a job?At IPEX, we believe that a great workplace is built around great people. That's why we'...
04/08/2026

Looking for more than just a job?

At IPEX, we believe that a great workplace is built around great people. That's why we've created an environment where our team can thrive, develop and enjoy coming to work every day!

Some of the benefits of being part of the IPEX team include:

🎉 An extra day's annual leave to celebrate your birthday
🏡 Flexible working options to support a healthy work-life balance
📚 Ongoing training and opportunities to gain additional qualifications
🤝 A supportive, friendly team that genuinely has each other's backs
💷 Competitive salaries, bonuses and a pension scheme
🍻 Team days out and social events throughout the year
🎵 What we firmly believe to be the best-curated Spotify playlist in the industry

We're proud of the culture we've built and the people who make IPEX what it is.

If you're looking for a company where your contribution is valued, your development is supported and you can enjoy the journey along the way; we'd love to hear from you!

This week's Employee Spotlight is... Zoe Crosby.Zoe joined IPEX in July 2019 and has worked closely with our customers, ...
30/07/2026

This week's Employee Spotlight is... Zoe Crosby.

Zoe joined IPEX in July 2019 and has worked closely with our customers, suppliers and now supports internally with the sales and marketing functions of the business.

Here is an insight into Zoe's experience over the past 7 years.

𝐖𝐡𝐲 𝐝𝐢𝐝 𝐲𝐨𝐮 𝐜𝐡𝐨𝐨𝐬𝐞 𝐭𝐨 𝐰𝐨𝐫𝐤 𝐚𝐭 𝐈𝐏𝐄𝐗?

"I remember so distinctively walking into the office for my interview and the whole energy of the office made me feel calm and at ease. Margaret greeted me and made me feel so positive and relaxed. The people were definitely what sold it for me and they still do. I’ve never worked for a business before that cares so much about their staff and making sure everyone’s views and opinions are heard."

𝐖𝐡𝐚𝐭 𝐝𝐨 𝐲𝐨𝐮 𝐞𝐧𝐣𝐨𝐲 𝐦𝐨𝐬𝐭 𝐚𝐛𝐨𝐮𝐭 𝐲𝐨𝐮𝐫 𝐫𝐨𝐥𝐞?

"My favourite part is getting to speak to customers and really understand what their day to day looks like and how we can further support them. I love how varied it can be and also if I wanted to try a different area of the business I would always be encourage to do so.

𝐖𝐡𝐚𝐭'𝐬 𝐲𝐨𝐮𝐫 𝐟𝐚𝐯𝐨𝐮𝐫𝐢𝐭𝐞 𝐭𝐡𝐢𝐧𝐠 𝐚𝐛𝐨𝐮𝐭 𝐭𝐡𝐞 𝐭𝐞𝐚𝐦?

"How we all work together to fix a problem. We all believe that a problem shared is a problem halved."

𝐖𝐡𝐚𝐭 𝐦𝐨𝐭𝐢𝐯𝐚𝐭𝐞𝐬 𝐲𝐨𝐮 𝐞𝐚𝐜𝐡 𝐝𝐚𝐲?

"Seeing how far the business has grown in the past 7 years I’ve been here has been a massive motivator. We are all developing and learning every day and it’s exciting to see all the changes that have happened."

𝐖𝐡𝐚𝐭'𝐬 𝐨𝐧𝐞 𝐭𝐡𝐢𝐧𝐠 𝐩𝐞𝐨𝐩𝐥𝐞 𝐦𝐢𝐠𝐡𝐭 𝐧𝐨𝐭 𝐤𝐧𝐨𝐰 𝐚𝐛𝐨𝐮𝐭 𝐲𝐨𝐮?

"At high school I had my two front teeth knocked out playing hockey."

Our Marketing Team have been taking inspiration from recent headlines... 👀Thankfully, we stopped them before they tried ...
28/07/2026

Our Marketing Team have been taking inspiration from recent headlines... 👀

Thankfully, we stopped them before they tried climbing any more skyscrapers.

Getting your attention is one thing. Keeping your business running efficiently is another.

If your technology is holding your business back, you're constantly battling disconnected systems or you're spending more time working around your IT than benefiting from it, it might be time for a conversation.

At IPEX, we help over 850 businesses simplify their technology. From business mobiles and connectivity to hosted telephony, IT support and cyber security, we bring everything together under one roof so your technology works for your business, not against it.

⭐ 5-Star Google Rated
🔒 Cyber Essentials Plus Certified
🤝 Trusted by more than 850 organisations across the UK and Worldwide

We might not recommend climbing buildings to get noticed... but we will go the extra mile to make sure your business has the right technology, the right support and the right partner behind it.

If you're ready to stop settling for technology that just "does the job", let's have a chat.

📧 [email protected]
📞 0330 058 0699

When was the last time you changed your passwords?Data breaches, phishing attacks, and account compromises are becoming ...
23/07/2026

When was the last time you changed your passwords?

Data breaches, phishing attacks, and account compromises are becoming increasingly common. While changing passwords isn't anyone's favourite task, it's one of the simplest ways to help protect your personal and professional information.

A few good habits worth adopting:

• Avoid reusing passwords across multiple platforms.
• Set calendar reminders to update important passwords regularly.
• Enable multi-factor authentication (MFA) wherever possible.

It's easy to put this off when we're all juggling busy schedules and endless to-do lists. But the information stored on our devices and online accounts is incredibly valuable; not just to us, but to cybercriminals as well.

Spending a few minutes today updating your passwords could save you from a much bigger headache in the future.

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