From cost-saving line rental and calling through to IP cloud hosted phone systems, to business-grade data services. Merlin are making radical changes to the way you can access telecoms and also showing that there really are genuinely good guys in the telecoms industry, with decent, honest values. Merlin Telecommunications was created in 2007 with a view to provide telecoms differently. Merlin deci
ded to operate in a completely honest and transparent way. No hard-hitting sales people, no lengthy contracts, no tariffs that are impossible to understand and to provide a level of support that is second to none. One way of making sure Merlin didn’t ever rest on our laurels, was to offer clients a 30 day agreement. A radical departure from other telecom companies offering 3,5 or 7 year contracts. With no long contract to hide behind, this means that Merlin have to continually provide great products and services AND outstanding customer service 100% of the time, otherwise our clients would soon move elsewhere! Making business communications better, faster and more efficient than ever, with the highest quality and most reliable support. Honesty and openness at all times, especially with pricing
Maintaining the highest integrity in everything we do
Going the extra mile to satisfy your telecom requirements
Being one of the most approachable, friendly and service orientated companies in the business. Merlin really want to deliver an outstanding personalised service. Technology moves at such a rapid pace, so merlin want to stay ahead of the game. Being professional and responsible. Merlin only supply solutions that work. These are Merlin's core values and we measure everything against them.
