Ang Aking Kaharian Ng Laro, Old No 151, New No 312 9th Floor, Gee Gee Emerald , Nungambakkam, Chennai

Name: Ang Aking Kaharian Ng Laro
Address: Old No 151, New No 312 9th Floor, Gee Gee Emerald , Nungambakkam, Chennai – 34, Chennai, 600034, IN
Telephone: +914466099939

27/07/2022

As technology continues to change, companies using older equipment are in urgent need of upgrades. The phone is essential to everything we do, whether it's an extension or an outside phone. While simple team chats and emails may be sufficient, answering the phone is arguably the most effective way to get an answer. It is arguably even more critical in a hybrid work environment.

Viva Introduces the Microsoft Certified Teams Phone (App)

VIVA's MS Certified Phone is the first step that Organisations should consider in their road map toward MS Teams - Direct Routing service deployment.

3 Simple Steps to start using our service:

1) Download the Viva phone App From the Teams App Store
2) Choose the right calling plan
3) Start making & receiving calls

Contact us: [email protected] for a quick demo.

Viva Digitally
[email protected]

26/07/2022

Client Chronicles 39

We bring you another conversation, requirement, a challenge with a client and how we solved it!
Client:
A 20+ years-old company offering Information Technology service based out of Pune, India.

Requirement:
The company offers Enterprise IT services and requires a Robotic Process Automation technology solution to meet customer expectations.
The organization has a global delivery team and business development centre in Pune, India, to service its international customers. They already have a PRI line for Domestic calling at the Head office, and they also use MS Teams extensively for global internal communications. The company is looking for a supportive voice calling system from the service provider only and not from a vendor.

Challenge:
The company is a Microsoft gold partner and uses most of its applications. It already employs a PRI/GSM line with few domestic users for the central hub. Their existing infrastructure relies on different communication platforms. Present issues include:
• No App-based calling.
• Unmanaged subscription expenses for the various platforms.
• Voice infrastructure is inefficient.
• No international outgoing calling plan.
• Pre-existing, unmanaged telephony.

Solution: Viva Teams Connect (MS Teams Telephony)
Viva offered MS Teams Telephony, a cloud platform with Advanced Telephony capabilities with Direct Routing enabling Microsoft Teams users to make and receive calls to the world, even outside of Teams.

Additional benefits along with the solution.
• Dedicated virtual number with monitoring dashboard.
• Domestic & Global calling Plans.
• App-based calling.
• Cloud-based PBX features.
We took care of all of their telephony demands with added features & benefits without disrupting their setup.

Viva specializes in voice & data solutions with a significant focus on Cloud Telephony, Contact Centers, Internet Leased Lines, Managed SD-WAN as a service, AI Voice bots, Chatbots & Work from home solutions for enterprises.

Get in touch for customized solutions.

[email protected]
+91 98843 34127

25/07/2022

24th July 2022

We woke up on Sunday morning at the crack of dawn to take part in a cause for better lives for some of the less fortunate. We must admit that the 10k walk/run was more challenging than expected since most of us are busy with our desk jobs, timelines, client calls & meetings! This run has inspired us to do this more often.

Message from Dream Runners:
At Dream Runners, we run with a purpose that makes a positive difference in the lives of many. The three prominent causes that we will work for will be Frontline COVID 19 workers, Freedom Trust and The International Foundation for Crime Prevention and Victim Care (PCVC)

The 5000 other participants filled the air with enthusiasm, hope and a purpose to run for a cause!

We look forward to take part and support many such causes in the future.

“There is no exercise better for the heart than reaching down and lifting people up.”

In support of others,
Team Viva

19/07/2022

Client Chronicles 38:

We bring you another conversation, requirement, a challenge with a client and how we solved it!
Client:
An Indian cruise ship tourism company.

Requirement:
The company provides the greatest sailing schedules with lodging, entertainment, a restaurant and bar on board, a swimming pool, and other enjoyable activities with a total of 5 cruise ships. Guests occupy the majority of their cruise ships while they are sailing, and for both the crew and the passengers, basic connectivity is essential. On their cruise ships, Internet and voice connections are provided by satellites utilizing V-SAT technology, which falls back on Sat-C with a GPS receiver as a backup. When a vessel is sailing close to land, the company required a solution that would let wi-fi switch to a land-based signal tower.

Challenge:
The company's main priority is to offer some stable connectivity while sailing, and this was not possible with their present V- Sat technology.
Passengers can access the Internet on the ship via wi-fi using their allotted data from the portal, and they can also recharge additional data credit.
The limitations with V-sat are as follows:
• VSAT services will be interrupted if the satellite and hub station malfunction (in the event of a star topology).
• The ship needs a clear line of sight to pick up the signal.
• The price of a satellite Voice & Internet plan is high (Approx. 1 Dollar for 4Mb to 5Mb).

Solution: Managed LTE Solution
Viva offered Managed Internet Solutions with the LTE network as a secondary network; their current V-Sat system and 4G/5G LTE technology are integrated into the SMOAD device. When the ship is approaching a land area, the automatic network switchover allows passengers to utilize the LTE network from land, and the firewall is engaged. The system restricts access to specific websites and applications.

The primary benefits of the offered solution are:
• Automatic network switching from V-sat to 4G/5G LTE network.
• Application restrictions & Data usage control.
• The device combines LTE and VSAT technologies.
• A reliable Internet network.

Viva specializes in voice & data solutions with a significant focus on Cloud Telephony, Contact Centers, Internet Leased Lines, Managed SD-WAN as a service, AI Voice bots, Chatbots & Work from home solutions for enterprises.

Get in touch for customized solutions.

[email protected]
+91 98843 34127

18/07/2022

Viva Digitally has a diverse business environment with a great partner ecosystem. We focus on enabling our partners to scale up their business propositions in the telecommunications & connectivity environment, boosting their profitability, enhancing visibility and increasing their revenue.

Viva has a range of products & solutions perfectly designed to suit all sizes and types of businesses. With over a decade of building tailor-made solutions for enterprises, we have an in-depth understanding of the latest technology and trends.

If you want to know more about partnering with Viva, get in touch with us.

Selvakumar Rajan
Key Account Manager
LinkedIn: https://www.linkedin.com/in/selvakumarrajan/
Phone: 9884334127
email: [email protected]

18/07/2022

This is the new Viva Digitally page. We have moved to this page from the old one. Kindly follow us for all the latest news and updates.

Team Viva Digitally
18th July 2022

Address

Old No 151, New No 312 9th Floor, Gee Gee Emerald , Nungambakkam, Chennai – 34
Chennai
600034

Telephone

+914466099939

Website

http://www.vivadigitally.com/

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