Spur

Spur Spur helps brands leverage WhatsApp API as a retention channel, WhatsApp Catalog as a new revenue channel & Instagram Automation for growth!

𝗬𝗼𝘂𝗿 𝗽𝗿𝗼𝗱𝘂𝗰𝘁𝘀. 𝗬𝗼𝘂𝗿 𝗪𝗵𝗮𝘁𝘀𝗔𝗽𝗽 𝗰𝗮𝘁𝗮𝗹𝗼𝗴. 𝗡𝗼 𝗦𝗵𝗼𝗽𝗶𝗳𝘆 𝗿𝗲𝗾𝘂𝗶𝗿𝗲𝗱.Your customers can now browse your products, pick a size and s...
08/10/2026

𝗬𝗼𝘂𝗿 𝗽𝗿𝗼𝗱𝘂𝗰𝘁𝘀. 𝗬𝗼𝘂𝗿 𝗪𝗵𝗮𝘁𝘀𝗔𝗽𝗽 𝗰𝗮𝘁𝗮𝗹𝗼𝗴. 𝗡𝗼 𝗦𝗵𝗼𝗽𝗶𝗳𝘆 𝗿𝗲𝗾𝘂𝗶𝗿𝗲𝗱.

Your customers can now browse your products, pick a size and send you an order, all inside WhatsApp.

Spur lets you create and manage the catalog, while it stays in your own Meta business account.

• 𝗨𝘀𝗶𝗻𝗴 𝗦𝗵𝗼𝗽𝗶𝗳𝘆? Your products, prices and stock sync automatically, usually within minutes.

• 𝗡𝗼𝘁 𝘂𝘀𝗶𝗻𝗴 𝗦𝗵𝗼𝗽𝗶𝗳𝘆? Add and update products directly in Spur. Your WhatsApp catalog stays in sync.

𝗧𝗵𝗿𝗲𝗲 𝗺𝗼𝗿𝗲 𝘂𝗽𝗱𝗮𝘁𝗲𝘀 𝘁𝗵𝗶𝘀 𝘄𝗲𝗲𝗸:

→ 𝗣𝗿𝗼𝗱𝘂𝗰𝘁 𝗰𝗮𝗿𝗼𝘂𝘀𝗲𝗹𝘀
Send up to 10 catalog products as swipeable cards in a broadcast.

→ 𝗛𝗜𝗣𝗔𝗔 𝗰𝗼𝗺𝗽𝗹𝗶𝗮𝗻𝗰𝗲
Available for businesses handling patient data, following a setup review and written approval, with a signed Business Associate Agreement.

→ 𝗨𝗽𝗴𝗿𝗮𝗱𝗲𝗱 𝗔𝗜 𝗮𝗴𝗲𝗻𝘁𝘀
Our latest AI reads photos, understands voice notes and makes fewer mistakes. It now powers every agent in Spur.

See the updates in the images. Full details in the first comment.

07/10/2026

Your Instagram and Messenger ad conversations now have more time for follow-up.

When someone messages your page after tapping a Click to Messenger ad, or your Instagram account after a Click to Direct ad, you can now reply for up to 7 days from their first message.

That window can include promotional messages, such as relevant offers.

Two details to remember:
• The clock starts when the customer messages you, not when they tap the ad.
• Conversations from other entry points keep the standard 24-hour messaging window.

Source: Meta’s Messenger Platform changelog, 28 September 2026.

Use WhatsApp for customer support? Check your billing setup. 📢Meta’s new WhatsApp pricing started on 1 October 2026.Here...
02/10/2026

Use WhatsApp for customer support? Check your billing setup. 📢

Meta’s new WhatsApp pricing started on 1 October 2026.

Here’s what’s paid, what’s still free, and what to check.

💬 Customer replies are no longer unlimited and free

Each business number gets 1,000 free replies a month. After that, each reply is charged at the applicable utility rate for your customer’s country.

📦 Utility templates inside the 24-hour window are now paid

This includes order and delivery updates. These messages are now charged at the utility rate.

✅ What’s still free

• Chats from Click-to-WhatsApp ads, for up to 7 days, if you reply within 24 hours.
• Emoji reactions, which also don’t count toward your 1,000-reply allowance.

⚠️ Don’t miss this

If your WhatsApp Business account has no payment method in Meta Billing Hub, replies stop sending after the free 1,000.

Rates depend on your customer’s country and your billing currency.

Source: Meta WhatsApp Business pricing docs.

Run Click-to-WhatsApp ads? You now have more time to follow up. 📣From 28 September 2026, Meta has extended WhatsApp’s fr...
29/09/2026

Run Click-to-WhatsApp ads? You now have more time to follow up. 📣

From 28 September 2026, Meta has extended WhatsApp’s free entry point window from 72 hours to up to 7 days.

How it works:

✅ A customer messages you from a Click-to-WhatsApp ad on Facebook or Instagram, or the WhatsApp button on your page.
✅ You reply within 24 hours.
✅ The eligible chat gets a free messaging window of up to 7 days.

Why it matters:

• More time to answer questions and share relevant offers
• More room to follow up with customers who need a few days to decide
• The potential to get more value from your Click-to-WhatsApp ad spend

Keep in mind:

• Only eligible ad and page entry points on mobile qualify.
• Website links, QR codes and regular wa.me links follow the normal rules.
• Reply after 24 hours, and the free window won’t open.
• Meta says “up to” 7 days, so the duration can vary.

Already using Spur? There’s nothing to change.

Spur uses the exact window end time Meta sends, so eligible extended windows already work automatically.

Source: Meta’s WhatsApp Business pricing documentation and changelog, 28 September 2026.

Only 15% of Tara-C-Tara's audience had received its festive WhatsApp offer after four attempts.WhatsApp now lets eligibl...
26/09/2026

Only 15% of Tara-C-Tara's audience had received its festive WhatsApp offer after four attempts.

WhatsApp now lets eligible brands set a max price for marketing message delivery. Think of it as bidding: you choose the most you're willing to pay per delivered message, and Meta charges that amount or lower. A higher max price can improve delivery, but doesn't guarantee it.

After the brand raised its max price, the next attempt reached 3,568 people. The campaign eventually reached 68% of its 14,947-customer audience.

Here is what makes this WhatsApp marketing campaign interesting: the max price went up to ₹2.17, but the campaign-wide average cost per delivered message was ₹1.02, below its ₹1.09 standard-rate benchmark.

The final results:
• About 7,900 more people reached after the max price change
• 77 orders and ₹1.55 lakh in attributed revenue
• About ₹10,300 in messaging cost
• 15× attributed revenue relative to messaging cost

This feature runs on Meta's Marketing Messages API for WhatsApp.

If you are reviewing your WhatsApp marketing cost, look at actual cost per delivered message alongside reach and attributed revenue, not just the max price.

Revenue is campaign-attributed, not an incrementality test. Figures are rounded. Set a max price on Spur for eligible accounts.

25/09/2026

“Getting the click on the message is half the battle won.”

At Operator Circle Jaipur, Akansha Yadav, Director, Enterprise Partnerships at Razorpay, explained why brands need to optimize the entire journey after the click.

Using a personal shopping example, she showed how a timely offer can create intent, only for checkout friction to lose it.

Can the customer pay within WhatsApp? Is their coupon still applied? Is their preferred payment method shown first?

Her takeaway: brands that do this well “do not treat messaging just like a messaging campaign. They work on the entire infrastructure, including checkout.”

24/09/2026

“The whole system needs to be seen.”

Aishani Sapra, Fractional CMO, and Nitesh Kasma, Co-founder at Lucent Innovation, on ROAS at Operator Circle Jaipur.

Nitesh highlights slow websites and paid traffic that isn’t converting. Aishani connects the customer drop-offs across the journey.

Fix website speed, the funnel, checkout and post-purchase together, then the ROAS follows.

Comment WHATSAPP to get the free WhatsApp Playbook.

13/09/2026

AI product recommendations, without making customers type every answer.

Spur AI now creates quick reply buttons as the conversation unfolds. Customers tap their preferences, and the AI uses those answers to find relevant products.

Watch the coffee demo: choose a brewing method, pick a flavour, then get coffee recommendations right inside WhatsApp. No typing needed in the demonstrated journey.

No hard-coded button options or branching workflow for this flow. The same prompt and setup also work in Instagram DMs and Facebook Messenger.

Useful for product discovery and lead qualification when you want answers without turning the chat into a questionnaire.

Explore Spur AI: https://spurnow.com/demo

11/09/2026

Turn a WhatsApp campaign into actual sales.
Send the broadcast to 10,000 contacts and the AI agent takes it from there. It asks what each customer is looking for, narrows it down by preference, then searches your live Shopify catalog and sends back the right products with images, prices and a link to buy, all inside the chat.
Book a demo and we will set it up for your store.

Easier imports. Simpler setup. Fewer clicks. ✨Four improvements are now live in Spur:→ Import your CSV with column match...
07/09/2026

Easier imports. Simpler setup. Fewer clicks. ✨

Four improvements are now live in Spur:

→ Import your CSV with column matching and a review step.
→ Start an email directly from Contacts.
→ Connect WhatsApp with step-by-step guidance.
→ Jump to template creation straight from the picker.

Swipe through to see what’s changed.

Explore Spur → spur.new

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