30/06/2026
Time to pull back the curtain on a few of our most common FAQs!
What is Bike Matrix?
Bike Matrix is a B2B compatibility solution for cycling retailers. It integrates directly into your existing eCommerce store and answers one question for riders at the point of purchase: Does this part fit my bike?
Who is it built for?
Predominantly, online bike retailers with a broad parts catalogue, where riders regularly need to rely on product descriptions, customer support, or manufacturer documentation to make purchasing decisions. However, the solution can be utilised across all aspects of the supply chain, from pre-production through to mobile mechanics.
What problem does it actually solve?
Compatibility confusion. A high percentage of parts shoppers hesitate at checkout because they’re unsure if a product will fit. That uncertainty drives abandoned carts, support load, and returns. Bike Matrix removes that friction at the source.
How does it work?
Customers select their exact bike from a database of 110,000+ models. The system then filters your live catalogue in real time and returns only compatible products, shown as green (compatible), amber (compatible with conditions), or red (not compatible).
Is this just an AI recommendation tool?
No. It is not AI guessing or crowd-sourced advice. It is a structured, mechanically verified compatibility layer built by experienced mechanics in collaboration with over 150 component manufacturers.
What impact does it have on sales?
Published results show a 69% increase in conversion rate among users who engage with the solution. This is echoed by multiple retailers, with additional results that are not publicly shareable.
Does it require changing my product catalogue?
No. It sits on top of your existing inventory and uses your current product identifiers (barcodes and/or manufacturer part numbers). No re-tagging or catalogue restructuring is required.
What makes it different from brand fitment guides?
Brand fitment guides only show compatibility within a single brand ecosystem. Bike Matrix connects across brands — reflecting how real-world bike builds actually work.
If you would like to learn more or take a demo of the solution, drop us a DM 📫️