21/04/2026
๐ Weโre Hiring: TAC Support Engineer
InstaCom is looking for a skilled and proactive TAC (Technical Assistance Center) Support Engineer to join our growing ISP team. If youโre passionate about networking, troubleshooting, and ensuring seamless connectivity โ this opportunity is for you ๐ป๐
What youโll do:
๐น Monitor network performance (24/7 operations awareness)
๐น Troubleshoot L2/L3 issues (Routing, Switching, VLANs)
๐น Handle customer complaints with timely resolution
๐น Coordinate with NOC, field teams & vendors
๐น Manage incidents, escalations & RCA
๐น Maintain documentation & ticketing systems
Requirements:
โ๏ธ Bachelorโs in IT/Telecom or relevant field
โ๏ธ 1โ3 years experience in ISP/NOC/TAC
Technical Skills:
๐ธ MikroTik / Cisco / Huawei devices
๐ธ Routing protocols (BGP, OSPF)
๐ธ Network troubleshooting
๐ธ Monitoring tools (Libre, Cacti, etc.)
๐ธ Strong communication & problem-solving skills
๐ฏ Preferred Certifications: CCNA / HCIA / MTCNA
If youโre ready to grow your career in a dynamic environment, apply now!
๐ 03105335971
๐ง [email protected]