17/11/2021
Installing and configuring computer hardware, software, systems, networks, printers and scanners
Planning and undertaking scheduled maintenance upgrades
Setting up accounts for staff, ensuring that they know how to log in
Engaging computer users to determine the nature of any problems they encounter
Ensuring record keeping on IT incident and service management system
Responding to breakdowns
Investigating, diagnosing and solving computer software and hardware faults
Supervising junior engineering and technical staff
Obtaining replacement or specialist components, fixtures or fittings
Repairing equipment and replacing parts
Managing inventory records of hardware, equipment, software
Managing stocks of equipment, consumables and other supplies
Coordinating and executing assigned IT project activities
Serving as SME (Subject Matter Expert) in the designated ICT areas such as VC (Video Conferencing) or IT Asset handling and educating end-users on proper use and care of such IT hardware, software & systems
Qualifications
IT Field Service Engineers should have at least a Diploma in Computer Science, IT, Electronic or Electrical Engineering. We prefer applicants with experience using, configuring, troubleshooting and supporting the IT systems incorporating the following technologies:
X86 Personal Computers running Microsoft Windows 7 and 10
Basic TCP/IP network equipment (switches, routers, structured cables, UPS)
Microsoft Networking, Active Directory & SMB File & Printer sharing
Microsoft Outlook and Exchange 2013
MS Office 2010 and later
Cyber security systems (Endpoint Security Software, VPNs, Firewalls)
IOS and Android Mobile Devices and MDM
SAP ECC6 and/or S/4 HANA
Working location at Benoi
Working hours from Monday - Friday 7.30am to 5pm
Islandwide company tranportation provided
