CM.com North America

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CM.com North America

Contact information, map and directions, contact form, opening hours, services, ratings, photos, videos and announcements from CM.com North America, Software Company, 11801 Domain Boulevard, Austin, TX.

CM.com is a communication platform (CPaaS) with a rich portfolio of messaging channels, interactive voice, and AI-powered solutions to streamline communication and drive business growth.

12/19/2025

From stocking shelves to getting butts in seats, the way we’ve done business has rapidly changed over the last few years.

With HALO’s Agentic AI, we’re able to add efficiency, innovation, and profitability back to businesses.

Now every customer gets a reply, and every product has a chance to find a new, happy home.

12/17/2025

Building AI agents no longer requires technical skills or long development cycles. Inside CM.com’s HALO platform, teams can create agents simply by describing what they need in natural language. The agent learns your workflows, connects to your data, and can operate across every customer channel in one place.

What makes this different from a traditional chatbot is the ability for these agents to work wherever your customers already are: SMS, WhatsApp, email, social messaging, and even voice. Instead of managing separate tools or channel specific bots, you design the logic once and HALO carries it across your entire ecosystem.

For service teams, that means faster responses and fewer repetitive tasks. For marketing and ecommerce, it means personalization at scale without extra tools. And for your customers, it means a consistent experience no matter where the conversation starts.

One platform, multiple channels, and AI agents that feel like a natural extension of your team.

12/15/2025

If your IG DMs are empty, your outbound messaging isn’t working. If your IG DMs are overflowing, you’re leaving sales on the table.

CM.com’s Mobile Marketing Cloud drives conversations while the Mobile Service Cloud handles them fast, all in one inbox.

12/12/2025

Stop juggling a broken tech stack. When data lives in silos, conversations fall flat. Updates and upgrades to all of your platforms and plug-ins can be expensive.

With HALO and Mobile Marketing Cloud, we’re unifying channels and customer profiles—so AI can reply instantly, trigger next steps automatically, and let your team focus on creative strategy and revenue growth.

12/10/2025

Your customers message you everywhere — WhatsApp, SMS, email, IG DMs and more.

CM.com makes sure every channel delivers the same fast, consistent experience your customers expect.

Messaging done right, wherever they reach out.

12/08/2025

Shoppers jump between devices and channels in seconds.

CM.com brings all those touchpoints together, so your campaigns stay relevant at every moment.

12/05/2025

Your email campaigns shouldn’t create data silos.

Every open, click, and customer action should enriches your CDP - powering smarter targeting & messaging across SMS, WhatsApp, and every other channel.

Smarter data. Better campaigns.

11/28/2025

Don’t believe us yet? Here are real results from Navin of Hospitality Experts - showing how a consolidated inbox and quick customer communication drives loyalty, trust, and repeat business.

With CM.com’s Mobile Service Cloud, teams respond faster, solve problems instantly, and keep guests coming back.

11/27/2025

We get it .... you’re shopping around. So why CM.com vs. the competitors? Why HALO?

With 25+ years of conversational commerce under our belt, we have not lost the human touch when it comes to innovation.

We’re a people-driven company who harnesses the power of technology to scale businesses and build long-lasting relationships in the process.

11/25/2025

Q4 feels scary because every retailer is reviewing budgets, chasing final sales targets, and hoping no customer opportunity slips through the cracks.

CM.com turns every reply into a real conversation, with AI responding instantly across Email, SMS, WhatsApp, Instagram, and more - and your team able to step in anytime. So you protect revenue, prove ROI, and close the year strong.

11/24/2025

You’re missing out if you think the customer journey ends at a purchase. Order tracking, follow-ups, and encouraging future purchases lead to returning buyers, and potentially a higher AOV.

That’s where HALO comes in. Connecting the dots for your business using Agentic AI, before you have to lift a finger.

Address

11801 Domain Boulevard
Austin, TX
78758

Website

https://www.cm.com/en-us/

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