05/06/2022
We are seeking a detail-oriented, thorough, and organized IT technician to join our growing team. In this position, you will play a key role in providing support for all areas of IT. You will Install systems, troubleshoot problems, and provide hands-on support for IT issues for our clients
IT Technician Duties and Responsibilities:
Monitor networking equipment and servers
Assist with the design, implementation, and ongoing support of new software and features
Monitor web performance, network availability, and security
Oversee troubleshooting for system errors
Provide helpdesk support for network issues
Provide technical support either by phone, remote access or site visits as needed
Respond to IT issues; hardware maintenance, software, networking, etc.
Evaluate connectivity issues, equipment, and software
Modify configurations, utilities, software, etc.
Set up equipment for new users
Install, test, and monitor servers, firewalls, and new software
Perform data backups
Install and update network system improvements as needed
Assist with Servers, LAN/WAN technologies, computer repair/troubleshooting software, networks, virus protection, Wi-Fi technology, and more
IT Technician Requirements and Qualifications
High school degree or equivalent; Bachelor's degree in computer science, information systems or related field preferred
Previous experience as a help desk technician, computer technician, or IT support
Ability to troubleshoot and resolve multiple issues
Ability to multitask, prioritize, and manage time efficiently
Excellent verbal and written communication skills
Comfortable in a diverse and fast-paced environment
Goal-oriented, organized team player
Experience working with network and server management support
Up-to-date knowledge of new systems, information, software, and upgrades
Ability to physically stand, bend, squat, and lift equipment