Relatient

Relatient At Relatient we’re on a mission to make access to healthcare simpler.

Relatient is a leading patient scheduling and engagement technology company that utilizes a mobile-first approach to improving access to care. Integrating with all leading EHR/PM systems, Relatient engages with over 50 million unique patients per year on behalf of provider groups and health systems across the U.S. Relatient’s self-scheduling, patient messaging, chat, digital registration and payme

nt solutions drive operational efficiency, increased appointments, reduced no-shows, faster patient payments and improved patient satisfaction to support better health and care quality initiatives.

Dermatology is one of the most competitive specialties in healthcare. Patients have options and they'll often choose who...
09/04/2026

Dermatology is one of the most competitive specialties in healthcare. Patients have options and they'll often choose whoever makes access easiest.

So why are so many practices still relying on a phone number as their primary front door?

Relatient CEO Jeff Gartland wrote for MedHealth Outlook and makes the case for a smarter, patient-driven access model, combining intelligent scheduling, self-service tools, and voice AI in a single platform.

📖 Read Jeff's full piece here: https://bit.ly/4y6PCdk

Security certifications are only meaningful if you keep earning them. Relatient has achieved HITRUST recertification for...
09/02/2026

Security certifications are only meaningful if you keep earning them. Relatient has achieved HITRUST recertification for 2026, validating that our Dash® platform continues to meet rigorous, independently assessed cybersecurity standards year after year.

For healthcare organizations evaluating patient access technology, that ongoing commitment is what trust actually looks like. Read our press release to see what HITRUST recertification means in practice: https://bit.ly/3Uv7OyU

What does a 33% increase in patients served look like in practice?For Central Florida Health Care, it meant going from 2...
08/31/2026

What does a 33% increase in patients served look like in practice?

For Central Florida Health Care, it meant going from 20% call abandonment rates and a 50-day appointment backlog to a fully streamlined scheduling operation, without disrupting a single provider's workflow.

After implementing Dash® in 2022, CFHC saw:
✅ 33% more unique patients served
✅ Call abandonment dropped to under 10%
✅ ~80% faster agent training
✅ 24% of self-scheduled appointments are new patients

"The fact that we've been able to maintain and improve our efficiencies while serving a higher number of overall patients is definitely a huge win." — Gregory Hall, CCO, Central Florida Health Care

Read the full case study:https://hubs.la/Q04vG9jy0

The complexity should sit inside the system. Not on the patient.Not on the staff. That's how Jeff Gartland, CEO of Relat...
08/26/2026

The complexity should sit inside the system. Not on the patient.

Not on the staff. That's how Jeff Gartland, CEO of Relatient, frames patient access in his recent Pulse 2.0 interview. One orthopedic specialty group proved it: 78% online appointment conversion, 33% of appointments booked after hours, and 54% of incoming calls handled autonomously. That's not a voice AI story. That's a platform story.

Read the full interview https://bit.ly/4qLW2w4

08/24/2026

We’re back! 👋 The Relatient team is heading to Dana Point, CA for the OrthoForum WOF/ROF meeting, this August 27-29.

Orthopedic scheduling is uniquely complex, with provider-specific rules, multiple locations, and call volumes that never let up. Dash® helps practices manage that complexity at scale, optimizing more than 60 million orthopedic appointments a year.

Same complexity, same commitment to solving it. See you in Dana Point!

Most patient access tech stacks solve one problem at a time: a voice AI tool here, a self-scheduling tool there. Each on...
08/20/2026

Most patient access tech stacks solve one problem at a time: a voice AI tool here, a self-scheduling tool there. Each one performs well within its own lane.

The gap isn't in any single tool. It's at the boundaries between them, where a patient's call crosses from one to the next and no tool has the full picture. A reminder goes out, the patient calls back, and the AI on the line doesn't know what was sent. A cancellation comes in after hours, and the backfill workflow doesn't catch it until the next sync.

Our latest blog breaks down the real difference between point solutions and a unified patient access platform, and why it shows up exactly at those handoffs.

Take a look: https://bit.ly/4glEPVp

08/19/2026

Organizations want control over the inventory. Physicians want control over their own schedules. In multi-specialty groups, that balance takes a different approach.

In this new Inside Access video, Bryant Hoyal, VP of Access Advisory Services, breaks down what to standardize instead: a common approach, with a menu of options that gives each specialty the ability to operate its own way.

How is your organization balancing standardization with physician autonomy?

AI investment in healthcare keeps increasing. So does the pressure to show it’s worth.In a recent interview, Anne Snowdo...
08/17/2026

AI investment in healthcare keeps increasing. So does the pressure to show it’s worth.

In a recent interview, Anne Snowdon of HIMSS talks about a shift happening across health systems: leaders aren’t asking whether AI works in general anymore. They’re asking whether it solves their specific problem.

For Dash Voice AI, that question has a straightforward answer. Over 60% of routine scheduling calls resolved and 300 hours saved weekly without a human intervention. Real results a team can reference, not a story about potential.

Watch the full conversation: https://bit.ly/4xIagQV

Dashers know how to have a good time! 🎾 We recently got together for our annual pickleball event, and the energy was unm...
08/13/2026

Dashers know how to have a good time! 🎾 We recently got together for our annual pickleball event, and the energy was unmatched.

Relatient is heading to the National Association of Community Health Centers (NACHC) Community Health Institute (CHI) th...
08/12/2026

Relatient is heading to the National Association of Community Health Centers (NACHC) Community Health Institute (CHI) this August 16–18!

Community health centers deliver some of the most important work in healthcare by expanding access, improving outcomes, and serving their communities every day, often with limited resources.

We're looking forward to connecting with the people making it happen, hearing about the challenges you're navigating, and talking about new ways to improve patient access from the first call to the final follow-up.

Come find us at booth #1031! We’d love to hear what you’re working on. See you in Vegas!

Address

Buckhead, GA
30305

Opening Hours

Monday 7am - 5pm
Tuesday 7am - 5pm
Wednesday 7am - 5pm
Thursday 7am - 5pm
Friday 9am - 5pm

Telephone

+18664738160

Website

Alerts

Be the first to know and let us send you an email when Relatient posts news and promotions. Your email address will not be used for any other purpose, and you can unsubscribe at any time.

Contact The Business

Send a message to Relatient:

Shortcuts

Share

Category