Relatient

06/02/2026

The best contact center teams are doing more with smarter tools.

We’re excited to be at the 2026 Conference of Healthcare Contact Centers this June 3-5 in Atlanta, showing exactly how that becomes a reality.

Learn how organizations like TSAOG Orthopaedics & Spine used Dash Voice AI to automatically resolve 75% of patient call requests and drop call-handling time by half.

Find us at Booth #28. We would love to connect! 👋

06/01/2026

What separates good engineering from great engineering? Purpose.

Relatient’s Director of Engineering, Rajapandian Nadar, sat down to share how we keep the patient experience at the center of every build, from daily stand-ups to deployment pipelines.

Watch how it comes to life in their day-to-day. 👇

https://bit.ly/4uc0GDw

05/27/2026

Orthopedic scheduling volume rises and falls in ways that are hard to predict. Patients move between diagnostics, imaging, surgery, post‑op, and PT across multiple teams and touchpoints. When those steps aren’t connected, the experience fractures quickly.

In this Inside Access episode, our Head of Advisory Services, Bryant Hoyal, shares how leading orthopedic groups are building systems that anticipate needs and keep every episode of care aligned.

What part of the orthopedic journey most often makes you stop and think, “There has to be a better way?”

05/20/2026

Jonathan Shivers captured something essential in his conversation with Chief Healthcare Executive: access improves when the experience is simple.

Dash helps patients book an appointment in about two minutes, without portals, passwords, or long hold times, and still ensures the right appointment with the right provider every time. A strong overview of how thoughtful design can reduce chaos instead of automating it.

Read the full interview:

The company provides AI agents to help health systems and practices handle calls for appointments. Jonathan Shivers of Relatient talks about the company’s growth.

05/19/2026

AAOE gave us a great moment to bring people together. During the event, we teamed up with HURT!, Corganics, and Physicians Rehab Solutions to co‑host a social hour at the Louisville Slugger Museum and Factory. The conversations and connections made it a memorable event.

It was great catching up with so many familiar faces and meeting new ones along the way!

05/18/2026

Growth in dermatology is strong, but balancing high demand with resource capacity takes a strategic approach. The key to scaling smoothly is shifting from reactive scheduling to proactive, orchestrated access.

In an interview with Practical Dermatology, Jeff Gartland shares how intelligent automation bridges the gap between complex scheduling and patient expectations.

Watch the full interview:

Jeff Gartland, CEO of Relatient, a health tech company that develops technology and systems to help practices and hospitals deliver higher-quality and fa…

05/18/2026

There has been encouraging movement in national physician burnout rates, and the American Medical Association’s latest findings highlight an important reality: some specialties continue to shoulder a disproportionate burden.

Behind the data are clinicians navigating real pressures and real complexity, which is why sustained focus on reducing operational strain remains essential.

Read the full analysis in Healthcare IT News:

Emergency medicine, radiology and anesthesiology still lag the overall benchmark across multiple indicators – pointing to ongoing workflow and staffing pressures in acute care environments.

05/14/2026

Dash® has spent more than a decade evolving into the infrastructure that modern patient access depends on. What began in 2012 with intelligent scheduling has grown through years of operational insight, clinical nuance, and partnership with the nation’s leading healthcare organizations. Today, Dash® is trusted by more than 50,000 providers and optimizes more than 110 million appointments each year.

We’re sharing this timeline because depth matters. In a rapidly shifting market, experience is what ensures accuracy, reliability, and outcomes at scale. Dash® continues to evolve, but its foundation has been years in the making.

05/13/2026

We’ve been talking about what it takes to make patient scheduling feel straightforward for patients and manageable for staff. Now we’re bringing that conversation to MUSE Inspire Conference 2026!

Organizations using Dash Voice AI are already seeing what that looks like in practice. Dash autonomously handles more than 70% of inbound calls, giving patients a direct path to booking without long waits or handoffs. That level of consistency is also driving a 14% increase in new patient appointments because more callers are able to complete the process.

If you're attending, come see it in action at Booth 705!

05/12/2026

David Edwards joined Becker’s Healthcare to dig into what responsible AI for healthcare requires in a clinical and operational environment. The conversation unpacks why intentional guardrails matter just as much as innovation.

As David puts it: “the complexity and the criticality of safety in the healthcare space just requires us to have strong guardrails and controls in place.”

Listen to the episode: