08/04/2026
📣🩵 Snazzy Designs Customer Policies & Ordering Information
‼️ Effective August 2026
🩵🤍 First, I want to say thank you.🤍🩵
Whether you’ve ordered once or have supported my small business for years, I truly appreciate each and every one of you. Your support allows me to continue doing something I genuinely love.
As my business continues to grow, I’ve realized it’s time to implement a few updated policies. These changes are not meant to make things difficult—they simply help me keep my business organized, fair, and running smoothly while continuing to provide the quality products and service you’ve come to expect.
Thank you for your understanding and continued support.
💳 Payment Policy
All orders must be paid in full before any work begins, especially custom or personalized items.
Unlike retail stores, custom products are created specifically for one customer and often cannot be resold if an order is canceled.
Payment methods accepted:
• Cash
• Cash App
• Venmo
• Zelle
• Square
Checks are not accepted.
Production will begin only once payment has been received.
NO EXCEPTIONS
⏳ Turnaround Times
Please allow adequate time for your order to be completed.
Many items are handmade and custom designed, and some require materials to be ordered before production can begin. Turnaround times vary depending on my current workload, holidays, and material availability.
When your order is placed, I will provide you with an estimated completion date (ETA). Once an ETA has been given, I kindly ask that you refrain from requesting frequent status updates. If there is ever an unexpected delay or issue with your order, I will contact you immediately.
If you have a specific deadline, please let me know before placing your order so I can determine whether it can be accommodated.
Rush orders may be accepted when my schedule allows; however, they will be subject to a rush fee.
💲 Pricing
I occasionally receive questions about pricing, especially at vendor events.
I work very hard to keep my prices as affordable as possible while still offering quality products. My pricing is based on the cost of materials, business overhead, labor, equipment, and operating expenses.
I truly appreciate everyone who supports handmade products and understands the value of the time and craftsmanship that goes into each piece.
👕 Apparel Pricing Updates
To continue offering quality apparel while keeping prices fair, the following pricing changes will take effect:
• Standard shirt price includes one design placement (front or back)
Additional options:
* Front AND back design: +$5
* Sleeve design: +$3 per sleeve
* Back design with front pocket logo: +$2
🎨 Mockups & Design Revisions
Custom orders include:
* Up to 3 design mockups
* Up to 3 revisions (edits)
Additional revisions beyond the third will be $5 each.
Please remember that creating custom artwork takes time, and I appreciate your understanding.
📦 Delivery & Shipping
Beginning immediately, I will no longer be offering free delivery.
Available options include:
• Porch pickup
• Shipping (starting at $5.50, based on weight)
• Local delivery at $0.65 per mile
Thank you for understanding that fuel costs and travel time have increased.
📦 Order Pickup
Completed orders should be picked up in a timely manner.
If you are unable to pick up your order right away, please let me know so we can make arrangements.
Orders that remain unclaimed for 14 days after you have been notified they are complete, with no communication or arrangements made, will be considered abandoned and may be forfeited. Unfortunately, I do not have unlimited storage space for completed orders.
Thank you for understanding and helping me keep my workspace organized.
🛍️ Bulk Orders
I am incredibly thankful for larger orders and truly appreciate every opportunity to create them.
However, I will no longer be offering bulk discounts. Unfortunately, they are no longer sustainable for my business.
I will continue offering:
* A free gift with purchases of $25 or more
* A scratch card with every purchase
✅ Order Confirmation
When I create a custom mockup, you will have 48 hours to approve the design and submit payment.
Orders that are not confirmed and paid within 48 hours will be canceled so I can keep my production schedule moving and avoid ordering unnecessary materials.
✔️ Proof Approval & Production
Please carefully review all mockups before approving them.
Customers are responsible for verifying spelling, names, dates, colors, sizing, and all design details before giving final approval.
Once your proof has been approved and production has begun, no changes can be made. This helps ensure orders stay on schedule and prevents unnecessary material waste.
🚫 Custom Order Returns
Because personalized and custom-made items are created specifically for you, they are non-refundable unless an error was made on my part.
If there is ever an issue with your order, please contact me. I will always do my best to make it right.
📱 Social Media & Messages
Many of you know that I also work a full-time job from home.
My work hours are 6:30 AM to 3:00 PM, Monday through Friday.
To stay active on social media, I schedule many of my posts in advance. If you see a new post during the day but don’t receive an immediate response to your comment or message, please know that I’m not ignoring you. During my work hours, my focus is on my employer and I am unable to actively manage my business.
I respond to messages during my lunch break, after work, and throughout the evenings as quickly as possible.
Thank you for your patience and for respecting my work schedule.
🩵 Thank You
Running a small business is truly a labor of love. Every order, every share, every recommendation, and every kind word means more than you know.
These updates allow me to continue providing quality products while keeping my business running efficiently and professionally.
Thank you for supporting my dream, my family, and my small business.
I look forward to creating something special for you!
