Small businesses cannot afford to have any of their computers “go down”, because they typically have only a few computers and most of them are “mission critical”, meaning that when something happens, there will be a serious negative impact to the small business that may put them out of operation until the issue is resolved. Most computer consulting companies do not respond rapidly to small busines
ses because they know there is not a lot of money in it for them, preferring instead to contract with mid sized to large businesses. Phillips Design has implemented a Computer Maintenance Agreement aimed at the small business to specifically resolve these issues. Our Computer Maintenance Agreement give the small business “preferred response” over our hourly customers, getting you same day response, and often same hour response!