ITontology

10/19/2021

With business analytics and , your team can get faster, more accurate insights on the most secure, compliant, and scalable system. Equip your business with intelligence, trustworthiness, and flexibility. Check out this infographic to learn more.

This infographic offers an in-depth look at how Microsoft business analytics and AI is intelligent, trusted, and flexible. This service produces faster, more accurate insights and predictions. It also offers the most secure, compliant, and scalable system. Finally, it works with what you have.

10/19/2021

Empower employees with Surface Hub 2S and allow them to connect and collaborate with an inclusive, agile, and secure solution.

Read the guide: Bring teams together with Surface Hub 2S

The past year has completely changed the workplace. As organizations evolve and adapt, the hybrid working model has emerged as an innovative approach. A successful hybrid work environment bridges the digital and physical divide for better teamwork with an inclusive, agile, and secure solution. Inclu...

10/19/2021

To stand out to customers in the energy market, AEP Energy had to find a way to meet rising expectations despite being technologically outgunned by larger competition. A new data platform built with Dynamics 365 became the cornerstone of their customer experience transformation.

Since 1906, American Electric Power has stood at the forefront of the energy industry. Its subsidiary AEP Energy provides energy solutions that power homes and businesses in competitive markets across multiple states in the United States. AEP Energy has more than 460,000 customers spanning residenti...

10/19/2021

Virtual assistants fill an essential role in your keeping your customers engaged 24/7. AI solutions to common customer and internal-facing issues are automatically within your reach, freeing up staff to focus on complex requests and high-value interactions. Check out this infographic!

Virtual assistants fill an essential role in your keeping your customers engaged 24/7. This infographic highlights the how chatbots fit into enabling Always On services and how acquirable they are today.

10/18/2021

For HP Inc., customer service is a huge priority. analytics and allow them to better serve customers, answering common questions with virtual agents and providing support staff with a wealth of troubleshooting information. Learn more about AI solutions at with this video and contact ITontology to find out more.

HP Inc. handles more than 600 million technical support contacts each year, and the company strives to make every single one a satisfying experience for the customer. To improve both self-service and contact center support delivery, HP built a virtual agent using the Microsoft Dynamics 365 AI soluti...

10/18/2021

This playbook highlights the various ways Microsoft Analytics and AI can help your customer's business. It briefly and visually covers the process Analytics and AI follow to produce insights and action. The playbook also lists various practical ways Analytics and AI can be applied in a business cont...