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03/15/2024

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12/02/2022

04/13/2022

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03/01/2021

Heads up!

All Texas TDUs are preparing to decrease their delivery charges. You’ll find the new delivery charge amounts on ilc.wekynect.com/services starting March 1, within the details of specific plans.

As a reminder, the TDU delivers electricity from power generation companies to your customers. These charges:
• Are determined by the TDU itself, not Stream;
• Are changing for all energy providers in the area, not just Stream;
• Pay for the maintenance of the poles and wires that deliver electricity to your customers;
• Usually appear as a separate line item on electricity bills.

The decrease will impact plans that pass through delivery charges, so new residential customers who enroll in Smart Choice 60, Green & Clean 12 and the Flex Choice Intro Plan can expect to see lower delivery charges, as well as customers renewing on Smart & Secure 60, Secure Choice Green & Clean 12 and Secure Choice 24. Small Business customers who enroll in Business Lock and Business Flex Intro will also see both increases and decreases.

Existing customers on unbundled plans will see the TDU change reflected in a separate line item on their bill. It does not impact your rate with Stream.

We are committed to informing you about utility changes whenever they happen!

02/24/2021

Peace of Mind

On behalf of the entire Kynect Family—including Associates, the Home Team, and our partners at Stream—our thoughts are with all those impacted by the historic winter storm that swept through Texas last week. We know it’s been a frightening and frustrating few days for millions of people. Our hearts go out to them.

This is a turbulent time for Texas energy companies. Customers using wholesale energy providers are already seeing their bills increase, some by even thousands of dollars. Many energy companies are facing closures and will be going out of business. Thousands of customers will be impacted, not to mention all the employees and communities who will feel the effects as well.

We're grateful to have partnered with one of the largest energy companies that has provided not only stability for our customers, but belief and confidence as well.

Price certainty and peace of mind are invaluable in the best of times, but especially during significant weather events that can cause prices to fluctuate wildly. Fixed-rate customers are protected throughout their contract term, no matter the market conditions.

Stream is currently offering their Simple & Secure Plus plan where customers lock in a competitive rate for 36 months, regardless of the unpredictable Texas weather. As an added benefit, a new customer will also receive a $50 bill credit* after their third monthly invoice. It’s Stream’s way of helping, giving back and simply saying “thanks” for being a new customer.

If you know of someone who’s looking for a new, reliable energy provider, this may be a good choice for them.

These seemingly small gestures could make all the difference to your friends, family and neighbors.

Stream is an energy partner you can count on.

02/20/2021

This week, the Texas Department of Housing and Community Affairs began accepting applications for the largest statewide COVID-19 rent and utility relief program.

12/16/2020

Texas TDU Delivery Charge Changes
We wanted to give you a quick update that Centerpoint and TNMP changed their delivery charges effective today, December 15.

As a reminder, the TDU delivers electricity from power generation companies to your home or business.
These charges:
• Are determined by the TDU itself, not Stream;
• Are changing for all energy providers in the area, not just Stream;
• Pay for the maintenance of the poles and wires that deliver electricity to your customers;
• Usually appear as a separate line item on electricity bills.

While we have no say in how or when a utility makes changes like these, we always want to ensure you’re kept up to speed on anything that could impact your service and/or business cost!