06/03/2026
One of the biggest misconceptions about graphic design is that the work starts once the software opens. Truthfully, a lot of the real work happens before I ever touch Adobe.
Before I begin designing anything, I spend time asking questions, researching the business, thinking through audience behavior, reviewing messaging, and figuring out what the piece actually needs to accomplish. The visuals matter, of course, but good design decisions usually come from strategy first and software second.
I think about things like "Who is this speaking to?" "What should someone understand within the first few seconds?" "What matters most?" "What can be simplified?" "What should stand out?" "What should quietly support everything else?"
Most clients understandably focus on the finished piece because that is the visible part. Meanwhile, designers are over here mentally organizing hierarchy, pacing, readability, and layout structure before a single font gets chosen. Funny little behind-the-scenes reality of the job.
This is also why positioning and messaging matter so much. Design works best when the foundation underneath it is clear. A lot of the thinking behind The Positioning Playbook came from helping businesses work through exactly this process before the visual design stage even begins. Good design is rarely random. There is usually a lot more thinking behind it than people realize.
Learn more about The Positioning Playbook here: https://www.perchedowl.com/the-positioning-playbook.html