Consistacom

Consistacom We are a technology leader in the field of management solutions for private voice telephone networks operated by businesses and government agencies.

Our unique solutions are based on a combination of scientific method and sound business practices that are often missing in voice telecommunication network organizations. We bring this mix to the design and implementation of our software tools, which enhance the native capabilities provided by Avaya switching products. Then we follow up with services that ensure the tools are used to give our cust

omers the maximum possible return on their sizeable network investment. Our customers reap solid financial benefits from these tools. One early adopter of our performance based agent management tool, for example, estimates they will gain $9 million in additional revenue over the first four years it is in use - and that comes from a conservative one-half percent improvement in only a single call center business process! We understand how call centers work, and are at the forefront of providing the innovative management solutions needed to effectively manage the new generation of large, global call centers and administrative telephone networks.

Address

Hancock, MI
49930

Telephone

1-866-716-5692

Website

Products

ACD Auditor
ccFlowCam
Configuration Archive/Change History
Multi-System Synchronizer (MSS)
Performance / Policy Agent Management (PAM)

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