RingQ

05/25/2026

For IT teams running Tier 1 MPLS SIP trunks — this one's for you.

The traditional setup has always involved extra hardware sitting between your MPLS connection and your PBX. SBCs, media gateways, protocol translators. More cost. More maintenance. More points of failure.

RingQ natively supports multiple network interfaces, which means your MPLS SIP trunk connects directly — no translation layer required.

👉 https://www.ringq.com/blog/how-to/mpls-sip-trunk/

MPLS gives voice traffic a private, labelled path through the network. The result: consistent call quality, reduced packet loss. Read more.

05/18/2026

New in RingQ: Telegram is now part of your contact center.

Not every customer is on WhatsApp. In markets like Southeast Asia, the Middle East, and Eastern Europe, Telegram is the go-to app — for business and personal use alike. So we brought it into RingQ.

Your team can now send and receive Telegram messages and calls directly inside RingQ. No tab-switching. No separate inbox. Just one place for all your conversations.

✅ Faster response times
✅ Less context-switching
✅ Meet customers on the platform they actually use

Telegram joins RingQ's growing omnichannel setup — and more channels are coming.

🔗 Read more

Manage your Telegram calls & chats along with Facebook, WhatsApp and LINE chats from your RingQ web app. Learn more.

05/11/2026

Big things just dropped in RingQ v8.7.62!

Your agents can now manage WhatsApp, Telegram, Facebook, LINE, SMS & website chat — all from one unified inbox. Plus:

✅ Microsoft Teams integration
✅ Zoho Desk integration
✅ Smart queue controls & round robin chat
✅ PBX migration from 3CX, Yeastar & Mitel
✅ Bring-your-own backup support

One platform. Every channel. Zero switching.

See everything that's new in the link below!

The latest RingQ update adds new messaging channels, smart queue controls, enhanced backup management, Teams & Zoho integrations & more.

05/05/2026

Is your business getting flagged as "Spam Risk" before anyone even answers?

That's STIR/SHAKEN at work — the FCC framework that decides if your calls get through or get blocked.

We wrote the full guide 👇

Robocalls peaked at 58.5 billion calls in 2019 in the USA. STIR/SHAKEN is a set of standards which authenticate caller ID info. Read more.

04/22/2026

Convert your website visitors into sales with the RingQ WordPress & HTML chat integration!

Easy to install & configure you'll be up and running in no time.

Turn more website visitors into sales with RingQ's new WordPress plugin and HTML Chat tool. Install on your site and start chatting!

04/20/2026

Come and join us for a lunch organized with Snom Technology GmbH where we'll be discussing modern voice deployments, challenges and where the market is heading.

No sales pitches. Just an easy conversation between peers.

Email [email protected] to reserve your spot.

➡️ More info: https://www.ringq.com/blog/events/snom-lunch-2026/

Snom and RingQ are hosting an exclusive lunch focused on the future of communications and voice. Reserve your spot.

04/16/2026

Great to see so many familiar faces—and meet plenty of new ones—at !

Really exciting conversations around the future of AI in communications, and how is bringing those innovations into our product. Looking forward to our last day today!

Make sure to stop by booth #2844 for a quick chat—we’d love to connect.

04/14/2026

We’ve expanded our messaging capabilities!

With Telnyx and Twilio now integrated as SMS providers in RingQ, you can manage all your conversations—from SMS to WhatsApp, Facebook Messenger, LINE, and Telegram—in one unified dashboard.

No more switching between platforms. Easy, seamless communication, all in one place.

👉 Learn more in our latest blog post.

Integrate your SMS messaging with RingQ using your Twilio and Telnyx accounts. Setup takes minutes and you're up and running.

01/20/2026

Predictive Dialer Vs Auto Dialer. They both offer plenty of benefits but what are their key differences and when should you choose one over the other.

Find out in our latest post.

Predictive Dialer Vs Auto Dialer - what are the main differences between the two, the benefits and when should you opt for each. Read more.

12/29/2025

We’re wrapping up the year with something big.

Meet the RingQ Digital Contact Wallet — a secure, easy way to share verified contact details using QR codes and mobile wallets including LinkedIn Connect… with instant click-to-talk powered by RingQ.

It’s more than a contact card — it’s a live communication endpoint.

The RingQ Digital Contact Wallet is a secure way to share verified contacts using QR codes and mobile wallets - instant calls by RingQ.