08/20/2026
π¨ NOW HIRING | DESKTOP SUPPORT ENGINEER π©πͺ
Position: IT Smart Hands / On-Site Support Engineer
π Location: Friedberg, Germany
πΌ Employment: Full-Time Dedicated Position
π’ Client: HCL Technologies Germany
π₯ End Customer: Fresenius
π§ About the Role
NexoCoreIT is hiring an experienced IT Smart Hands / On-Site Support Engineer for a dedicated full-time assignment at the customer site in Friedberg, Germany.
Key Responsibilities
β’ Provide dedicated on-site IT & Smart Hands support
β’ Troubleshoot desktops, laptops, hardware & peripherals
β’ Perform hardware checks, cable checks & device replacements
β’ Support remote IT teams with hands-on technical activities
β’ Handle customer tickets and service requests
β’ Perform on-site interventions and equipment handling
β’ Follow customer IT, security & operational procedures
β’ Maintain professional communication with customers and remote teams
β’ Complete service reports and documentation
β’ Support daily IT operations at the customer site
β’ Participate in customer induction & site familiarization
β’ Support agreed working hours and on-call/out-of-hours activities when required
β
Requirements
β’ Experience in IT Support, Desktop Support, Field Service or Smart Hands
β’ Good knowledge of desktops, laptops, hardware & peripherals
β’ Basic networking and troubleshooting knowledge
β’ Strong problem-solving & customer-service skills
β’ Ability to work independently at a customer site
β’ Good English communication skills
β’ German language skills are an advantage
β’ Valid authorization to work in Germany β Mandatory
β’ Driving licence & reliable transportation are an advantage
β’ Must be available for a full-time dedicated assignment
π© INTERESTED?
Send your CV + Current Location ASAP.
β‘ Act fast β shortlisting is already in progress!
π§ Email: [email protected]
π± WhatsApp: +1 581 891 7936