Rage Technologies

Rage Technologies We provide expert computer networking and repair services for business! Now supporting Crescenta-Cañada residential customers as well! Have a computer problem?

Rage Technologies has been providing professional computer consulting and IT services to support small business and residential customers since 2001. We specialize in wired and wireless networking as well as IP telephone systems. As authorized partners for Avaya Inc, AT&T, HP, and Ubiquiti Networks we've got the products you want. And through our preferred channel partner agreements with TelePacif

ic, Charter Communications, TimeWarner Cable, and many other local providers, we've got the services you need. Planning a system expansion? Got a crazy question? We're here and ready to help with fast and knowledgeable support. Email [email protected] or call 800-594-2238.

If you use Excel and Microsoft 365 Copilot, an upgrade from March 2026 might save you hours every week. It's called Work...
06/20/2026

If you use Excel and Microsoft 365 Copilot, an upgrade from March 2026 might save you hours every week.

It's called Work IQ, and it changes how Copilot handles spreadsheets.

Before, you had to manually feed Copilot the data you wanted it to use. Copy figures from an email, paste them into Excel, then ask Copilot to clean it up.

Now, Copilot can pull context directly from your related emails, Teams chats, meetings, and files in your Microsoft tenant. It reads the source material itself.

You can do things like:

▶️ Reconcile a vendor invoice against the quoted price by pointing Copilot at the original email thread.

▶️ Update a sales forecast based on the recap of yesterday's pipeline meeting.

▶️ Reformat a messy data dump a client sent over.

To use it, you need a Microsoft 365 Copilot license and the document stored in your business tenant, not a personal OneDrive.

One note on security: Copilot can only access files the user already has permission to see.

If your SharePoint and OneDrive permissions are messy, Copilot will surface things you didn't intend to share.

Audit your file permissions before turning this loose on your team.

The one Outlook rule you need to set to save yourself from awkward conversations. It's called "delay delivery." You set ...
06/15/2026

The one Outlook rule you need to set to save yourself from awkward conversations.

It's called "delay delivery." You set it once in classic Outlook, and from that point on every email you send sits in your Outbox for a specific time (that you set) before it leaves.

If you spot a typo, realize you sent the wrong attachment, or wrote something in frustration you wish you hadn't, you have can a standard 2-minute delay to give you enough time to stop it.

Just delete the email from your Outbox before the timer runs out.

To set it up in classic Outlook:

1. Go to File > Manage Rules & Alerts

2. Click "New Rule" and pick "Apply rule on messages I send"

3. Skip past the conditions so it applies to every email

4. Check "defer delivery by a number of minutes" and set it to 2

5. Save the rule

This is better than Outlook's built-in "Recall" feature, because it works every single time.

Pay attention to this fake “Microsoft” scam. If an email asks you to enter a verification code on Microsoft's login pag...
06/10/2026

Pay attention to this fake “Microsoft” scam.

If an email asks you to enter a verification code on Microsoft's login page, don't enter the code.

That request is the giveaway for a phishing technique called device code phishing, which has hit over 340 organizations across the US, Canada, and Europe since February.

What makes this attack dangerous is that it bypasses Multi-Factor Authentication entirely, even strong MFA.

The attacker is tricking you into authorizing their device into your Microsoft 365 tenant.

You get an email about a shared SharePoint document, a payroll bonus PDF, or a meeting invitation from someone who looks legitimate.

The link sends you to login.microsoftonline.com, which is the real Microsoft login page.

The page asks you to type in a short verification code that was included in the email. You enter it and move on with your day.

But what you did was approve the attacker's device into your Microsoft 365 environment.

They now have a valid access token tied to your account.

They can read your email, download your files, and set up mailbox forwarding rules without ever needing your password again.

A turnkey phishing kit called EvilTokens started selling on Telegram in February 2026, which means even low-skill attackers can run these campaigns at scale.

To shut this attack down inside your business:

▶️ Block device code authentication flow in Entra ID for users who don't need it.

This protocol was designed for devices with limited input, which most office staff don't use. Open Conditional Access and create a policy that blocks device code flow by default.

▶️ Train your team. Microsoft will never email you a verification code to enter on its login page.

If a user gets an email instructing them to enter a code into login.microsoftonline.com, the email is phishing, no matter how legitimate the sender looks.

▶️ Use phishing-resistant MFA where possible, like FIDO2 hardware keys or Windows Hello for Business.

Authenticator app prompts are better than nothing, but they don't protect against this specific technique.

If you don't know how to do these things, let us know and we’ll help you out.

If a website ever tells you to press Windows Key + R, close the tab. That single instruction is the giveaway for a fast-...
06/05/2026

If a website ever tells you to press Windows Key + R, close the tab.

That single instruction is the giveaway for a fast-growing scam called ClickFix, which has been behind a wave of infostealer infections all year.

An infostealer is malware that scrapes every saved password, browser cookie, session token, and stored credit card...

You click a Google result that takes you to a hacked website.

A fake CAPTCHA pops up and tells you to press Windows Key + R, then Ctrl + V, then Enter to verify you're human.

The second you hit Enter, you've installed malware on your own machine.

This attack slips past most security tools because you run the command yourself.

No file was downloaded, so antivirus has nothing to scan.

The browser shows no warning.

From the operating system's perspective, you typed a command into a Windows utility, the same as any admin doing real work.

A few things you can do this week:

▶️ Tell your team that if any website prompts the user to press Win+R or paste something into the Run box, they should close the tab and report it.

▶️ Restrict PowerShell for non-IT staff using AppLocker or Windows Defender Application Control. Most office employees have no work reason to run PowerShell scripts.

▶️ Make sure your endpoint protection is doing behavioral monitoring and not just signature scanning. Microsoft Defender for Endpoint and most modern EDR tools have detection rules specifically for this attack chain.

There's no shame in falling for a fake CAPTCHA. They're designed to look real. But once your team knows the keystroke trick, this scam stops working on them.

If you run a business, an employee can easily email your client list to their personal account, whether by accident or o...
05/25/2026

If you run a business, an employee can easily email your client list to their personal account, whether by accident or on purpose.

Most companies just trust their staff not to do this.

But you need a technical rule that stops sensitive data from leaving your network in the first place.

If you use Microsoft 365, you can use a tool called Microsoft Purview to set up Data Loss Prevention rules.

When you turn this on, the system scans every outgoing email, Teams messages, SharePoint/OneDrive files, endpoint devices, browser activity, and Microsoft 365 Copilot prompts before processing.

If it detects sensitive information like Social Security numbers, credit card details, or specific internal company tags, it physically blocks the email.

You do not have to monitor employees manually.

Software companies are changing their terms of service to train their AI on your internal company data.If you use tools ...
05/20/2026

Software companies are changing their terms of service to train their AI on your internal company data.

If you use tools like HubSpot, Salesforce, QuickBooks, or Asana, you need to run a privacy audit this week.

The idea that your data will be leaked to the public is a bit overstated. Most of these platforms anonymize the information…

However, they are still feeding your real business data into their external AI models.

Getting them to stop is not always a simple toggle switch in your account settings.

Many of these platforms force you to submit a formal support ticket or email request to opt out.

And even when you do, it does not retroactively remove the historical data they already grabbed.

To protect your information, prioritize enterprise software plans that include a strict "Do Not Train" clause in the contract.

You can also use automated privacy tools to enforce these rules across your entire software stack instead of doing it manually.

If you or your employees use large or multiple monitors, you are probably wasting time organizing your screen.Every day,...
05/15/2026

If you or your employees use large or multiple monitors, you are probably wasting time organizing your screen.

Every day, people spend an annoying amount of time dragging, resizing, and overlapping windows just to get their email, web browser, and company chat visible at the same time.

The default Windows snapping feature is okay, but it only splits your screen into basic halves or quarters.

There is a much better way to handle this.

You can download a free, official Microsoft app called PowerToys.

Inside PowerToys, there is a specific tool called FancyZones.

It lets you draw a custom, invisible grid on your monitors. You can make the zones any exact size or shape you want.

Once your grid is set up, you just hold the Shift key and drag a program into one of your zones. It instantly snaps to the exact position you created.

You can build a layout with your calendar tucked in a small corner, your main work software dead center, and your chat app on the far right.

Give it a try if you need an extra boost in productivity 😉

Don’t treat Microsoft OneDrive or Google Drive as a guaranteed backup.Many people assume that if their network gets hit ...
05/05/2026

Don’t treat Microsoft OneDrive or Google Drive as a guaranteed backup.

Many people assume that if their network gets hit by ransomware, they can just log into their cloud account and restore an older version of their files.

The problem is that modern ransomware can sync encrypted files to your cloud account, overwriting clean versions and potentially targeting version history or recycle bin contents before you even realize you have been attacked.

When malicious software reaches a synced laptop, the damage does not stay on that single device.

Because your cloud drive is designed to sync changes instantly, the system automatically uploads those locked, encrypted files straight into your company cloud.

It directly overwrites your clean data.

Cloud storage connects your data, without isolating it.

To have a higher level of security, you need a separate backup system that is completely offline or locked down.

You need an isolated copy of your files that a compromised network account cannot reach, alter, or delete.

You waste time receiving, configuring, and shipping laptops to remote employees.When hiring remote staff, the traditiona...
04/25/2026

You waste time receiving, configuring, and shipping laptops to remote employees.

When hiring remote staff, the traditional IT process requires shipping new hardware to a central office, manually installing software, configuring security settings, and shipping the device a second time to the employee.

These delays onboarding and doubles shipping costs.

Microsoft 365 Business Premium includes Windows Autopilot.

You purchase hardware from a vendor and instruct them to ship it directly to the new employee.

When the employee powers on the device, connects to Wi-Fi, and enters their company email address, Autopilot automatically connects to your Microsoft tenant.

It applies your specific security policies, installs required applications, and configures the desktop environment automatically.

The device is fully configured for business use without an IT administrator ever physically touching the hardware.

If you need help doing this for your business, comment below with “configure”.

Granting AI agents access to your data comes with severe risks.You should ONLY connect these automated systems to your l...
04/20/2026

Granting AI agents access to your data comes with severe risks.

You should ONLY connect these automated systems to your live data if you have strict security boundaries.

Here are just a few of the permission controls you MUST implement:

✅ Restrict all AI agents to "read-only" access within your network.
✅ Deny the automated system any permission to authorize payments or move funds.
✅ Block the AI's ability to delete or permanently alter original files.
✅ Audit the API permissions of any third-party AI tool before connecting it.

That’s just the bare minimum.

You must define limitations and rules for every single process that AI touches.

If you want a full AI Acceptable Use Policy template to implement in your business, comment below with “AI” and we’ll send it to you.

Address

La Crescenta-Montrose, CA

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 8:30am - 4:30pm
Thursday 9am - 5pm
Friday 9am - 5pm

Telephone

+18182483333

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