01/12/2022
In this book, you'll learn three basic principles to guide you to long-term revenue gains using customer experience strategies. You'll find ways to tap into the power of influence and customer lifetime value and survive in the new competitive landscape of the global economy. Most of all, you'll learn how to do things "the new way" and avoid the pitfalls facing most marketers who rely on traditionally successful approaches to financial growth.
Written by Dennis Wakabayashi, one of the leading voices worldwide on Customer Experience and Digital Marketing, this book is a definite must-read.
As Chief Collaboration Officer for Team Wakabayashi, Dennis helps companies worldwide grow by leveraging the power of Customer Experience. As a digital marketing instructor for the University of Wisconsin-Madison, he teaches the next generation of Customer Experience professionals.
Dennis was also recently named one of the top 50 (CX) experts of the decade and among the 100 notable global influencers for his work. He also ranks among the top 150 CX influencers on social media.
Get your copy of "Laying Golden Eggs: How to Create Profitable Customer Experiences" here now:
https://amzn.to/3qmlGtO
Laying Golden Eggs: How to Create Profitable Customer Experiences