Etech

Etech Etech delivers next generation BPO solutions. A global minority owned business, Etech has created and trademarked how to turn your data into strategic insights.
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Leveraging the power of artificial plus human intelligence Etech enhances training and coaching to focus on critical behaviors creating improved customer experiences and shareholder value. Etech launched in 2003 with only 400 employees and a single contact center in Nacogdoches, Texas. Over the last 20 years, we have expanded our range of services and have grown to include more than 50 global part

nerships, 3,600 employees, and ten state-of-the-art contact centers with seven U.S., one nearshore, and two offshore locations. With over 100 million voice interactions, 25 million chat & email interactions, and 24 million quality monitoring evaluations per year, Etech has the flexibility and scalability to partner with organizations of all sizes.

A special note from our CEO's Desk - Matt Rocco
06/01/2026


A special note from our CEO's Desk - Matt Rocco

At Etech, our teams handle millions of customer conversations every year. But it’s not about numbers. It’s about what ha...
05/28/2026

At Etech, our teams handle millions of customer conversations every year.

But it’s not about numbers.

It’s about what happens in each one — helping someone, solving a problem, making things easier.

That’s what the work is really about. If that’s the kind of role you’re looking for, we’re hiring.

Apply now: https://bit.ly/JobsEtech

Today, we travel to our Nacogdoches Center to shine the Dream Team Spotlight on Samuel Munzinger!Samuel, a valued member...
05/27/2026

Today, we travel to our Nacogdoches Center to shine the Dream Team Spotlight on Samuel Munzinger!

Samuel, a valued member of our team, is recognized for his dedication, strong work ethic, and the positive impact he brings to every interaction.

Leadership’s Words of Appreciation:
Samuel consistently demonstrates professionalism, ownership, and a strong commitment to delivering exceptional experiences. His attention to detail, accuracy, and thorough approach help create meaningful customer interactions while setting a strong example of quality and excellence for those around him.

Samuel, thank you for your dedication and the positive energy you bring every day. We are proud to celebrate the impact you make!

Grow your career with us: www.etechgs.com/careers



“Contact centers are stressful.” We hear this all the time. And we won’t pretend there aren’t hard days.But here’s the d...
05/26/2026

“Contact centers are stressful.” We hear this all the time. And we won’t pretend there aren’t hard days.

But here’s the difference at Etech:

When things get tough, you’re not left to figure it out alone. You have support from your team, your leaders, and the systems around you. Because stress without support leads to burnout.

But stress with the right support? That’s where growth happens.

We don’t eliminate pressure. We make sure you’re never handling it by yourself.

Curious what that looks like?

We’re hiring. For more details: https://bit.ly/JobsEtech

Today, we honor and remember the brave men and women who made the ultimate sacrifice in service to our country. Their co...
05/25/2026

Today, we honor and remember the brave men and women who made the ultimate sacrifice in service to our country. Their courage, dedication, and selflessness continue to inspire us every day.

To all who have served, and to the families who support them, we extend our deepest gratitude and appreciation.

Wishing everyone a safe and meaningful Memorial Day!



Today, we travel to our Gandhinagar Center to shine the Dream Team Spotlight on Gaurav Singh!Gaurav, a valued member of ...
05/25/2026

Today, we travel to our Gandhinagar Center to shine the Dream Team Spotlight on Gaurav Singh!

Gaurav, a valued member of our team, is recognized for his dedication, strong work ethic, and the positive impact he brings to every interaction.

Leadership’s Words of Appreciation:
Gaurav consistently demonstrates professionalism, ownership, and a strong commitment to growth and excellence. His ability to combine product expertise with a thoughtful, customer-focused approach makes him a trusted and respected team member. He leads with humility, integrity, and a willingness to support those around him, creating a positive impact across the team.

Gaurav, thank you for your dedication and the positive energy you bring every day. We are proud to celebrate the impact you make!

Grow your career with us: www.etechgs.com/careers



🌟 What a Week at Etech! 🌟From celebrating future leaders to serving our community and connecting with local businesses, ...
05/22/2026

🌟 What a Week at Etech! 🌟

From celebrating future leaders to serving our community and connecting with local businesses, this week was packed with opportunities to live out what matters most: people, purpose, and partnership.

👏 We were honored to celebrate the LOT Crew Convocation, recognizing an incredible group of young leaders who are already making a difference in our communities.

🤝 We enjoyed building relationships at Cheers with the Chamber, Alive After Five, Networking breakfasts lunches, and most importantly connecting with the people and organizations that help East Texas thrive.

🍞 We also had the privilege of volunteering alongside our friends at HOPE Food Pantry, helping serve neighbors and support families in need. Giving back is one of the many ways our team puts our values into action.

At Etech, we believe being involved in our communities is just as important as the work we do every day. Whether it’s leadership development, volunteer service, or local events, we’re proud to show up and support the places we call home.

💙 To our East Texas team members: Keep an eye out for upcoming volunteer opportunities, networking events, community celebrations, and leadership programs. We’d love to have even more of you join us as we continue making an impact together!

05/22/2026

Starting a new job can feel like walking into a room where everyone already knows each other.

We get that. Which is why your first weeks at Etech look like this:

→ A dedicated trainer who checks in daily
→ A team that actually wants you to succeed
→ Structured onboarding — not "figure it out" onboarding
→ Clear goals so you always know how you're doing

We've hired thousands of people. We know how to make you feel like you belong.

Ready to start? Apply now!

05/21/2026

Big smiles, great picks, and a fun day all around.

Our Dial for Dollars Mart brought the team together as Etech members redeemed their DFD points for gadgets, office essentials, and a few personal favorites too. From practical picks to exciting finds, it was great seeing everyone enjoy the rewards they earned.

Our Dial for Dollars Mart brought the team together as Etech members redeemed their DFD points for gadgets, office essentials, and a few personal favorites, too. From practical picks to exciting finds, it was great seeing everyone enjoy the rewards they earned.

Address

Nacogdoches, TX

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm

Telephone

(936) 559-2200

Website

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