Etech

Etech Etech delivers next generation BPO solutions. A global minority owned business, Etech has created and trademarked how to turn your data into strategic insights.
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Leveraging the power of artificial plus human intelligence Etech enhances training and coaching to focus on critical behaviors creating improved customer experiences and shareholder value. Etech launched in 2003 with only 400 employees and a single contact center in Nacogdoches, Texas. Over the last 20 years, we have expanded our range of services and have grown to include more than 50 global part

nerships, 3,600 employees, and ten state-of-the-art contact centers with seven U.S., one nearshore, and two offshore locations. With over 100 million voice interactions, 25 million chat & email interactions, and 24 million quality monitoring evaluations per year, Etech has the flexibility and scalability to partner with organizations of all sizes.

Today, we travel to our Gandhinagar Center to shine the Dream Team Spotlight on Disha Parmar!Disha, who works as a Custo...
08/31/2026

Today, we travel to our Gandhinagar Center to shine the Dream Team Spotlight on Disha Parmar!

Disha, who works as a Customer Experience Specialist, is a valued member of our team, recognized for her exceptional performance, dedication, and unwavering commitment to excellence. Her customer-first mindset and focus on delivering exceptional experiences continue to make a meaningful impact.

Leadership’s Words of Appreciation:
Disha consistently demonstrates ownership, discipline, and a relentless pursuit of excellence. Her ability to identify opportunities, deliver quality experiences, and maintain high standards has made her a role model for her teammates. Her consistency, positive attitude, and commitment to continuous improvement inspire those around her to raise the bar every day.

Disha, thank you for your dedication, exceptional contributions, and positive impact. We are proud to celebrate you and the difference you make!

Grow your career with us: www.etechgs.com/careers

What started as an Ops. Agent evolved into a journey of continuous growth, confidence, and leadership. From becoming a T...
08/28/2026

What started as an Ops. Agent evolved into a journey of continuous growth, confidence, and leadership. From becoming a Training Apprentice to progressing into the role of Master Trainer, Jemor’s journey reflects what can happen when you embrace challenges and every opportunity to grow.

Here’s Jemor’s story, in his own words:

“My journey with Etech began in January 2022 as an Ops. Agent. On July 29, 2022, I was promoted to Training Apprentice, beginning an exciting chapter of growth and development. Through dedication, continuous learning, and successfully completing the required roadmaps, I progressed to serving as a Master Trainer.

One of the biggest challenges I’ve overcome has been learning to manage my time effectively as my responsibilities grew. I also had to overcome my fear of speaking with clients. Stepping outside my comfort zone helped me build confidence, strengthen my communication skills, and become a better leader.

As a Master Trainer, I believe leadership is about leading by example, inspiring others, developing potential, and creating a culture of accountability, teamwork, and continuous growth. My goal is to empower people to become confident, capable leaders who positively influence others and contribute meaningfully to the organization.

One of my proudest moments has been watching the team I helped develop grow into a confident, self-sufficient unit. Seeing them collaborate, take ownership, and succeed without constant supervision reminds me that true leadership is about empowering others to succeed.

From Agent to Master Trainer, my journey is a reminder that growth begins when we challenge ourselves, embrace opportunities, and help others grow along the way.”

A reminder from Jemor’s journey: True leadership isn’t about doing everything yourself; it’s about developing others to succeed.

Welcome to Nacogdoches, Lumberjacks! 💜 Nac in a Nutshell Last night was all about making connections at Nac in a Nutshel...
08/26/2026

Welcome to Nacogdoches, Lumberjacks! 💜 Nac in a Nutshell

Last night was all about making connections at Nac in a Nutshell! With 100+ businesses and organizations coming together at SFA and more than 1,200 students in attendance, the energy on campus was incredible.

Our Etech crew, Denise Thompson, LaMarcus Williams, Sharmion Reed, and Anahi Vazquez, had a great time meeting students, sharing what Etech is all about, and welcoming so many new faces to our community.

And we couldn’t have asked for a better surprise guest lineup! 🏀💜 The SFA Ladyjacks stopped by to visit with students, help with our raffle, and take some photos with new Lumberjacks and Etech team members. Safe to say, they were a pretty popular stop! 📸

We’re proud to be part of a community that comes together to welcome the next generation of Lumberjacks and help make Nacogdoches feel a little more like home.

Here’s to a great year, SFA! Axe ’Em! 💜

Etech offers daycare reimbursement because we believe building a career shouldn't mean choosing between professional gro...
08/20/2026

Etech offers daycare reimbursement because we believe building a career shouldn't mean choosing between professional growth and caring for your family.

You bring the commitment, dedication, and drive. We’re committed to supporting you along the way.

Because parents bring the same qualities that make great team members—reliability, resilience, and determination.

At Etech, we’re building a workplace where our people can grow while taking care of what matters most.

Ready to grow with us? Apply now.

We’re hiring Customer Support Specialists in Dallas, Texas.If you have 3+ years of experience in customer support, custo...
08/19/2026

We’re hiring Customer Support Specialists in Dallas, Texas.

If you have 3+ years of experience in customer support, customer experience, customer success, or another customer-facing role, we’d like to hear from you.

This role offers:
• $23 per hour
• $5K sign-on bonus

We’re looking for candidates with strong written and verbal communication skills, along with 1+ year of experience in Trust & Safety.

If this sounds like the right opportunity for you, scan the QR code to apply or email your resume to [email protected].

Cheers to Our Jamaica R&R Performers! Congratulations to all our Rewards & Recognition recipients from our Jamaica team!...
08/19/2026

Cheers to Our Jamaica R&R Performers!

Congratulations to all our Rewards & Recognition recipients from our Jamaica team! Your dedication, teamwork, and commitment to excellence continue to make a meaningful impact.

We’re proud to celebrate your achievements and the positive difference you make every day. Thank you for being an important part of Etech’s success. Here’s to celebrating great work, recognizing one another, and continuing to grow together!

Want to be part of a team where your contributions are recognized and valued?
Apply here: https://bit.ly/JobsEtech

Our Etech teams came together to celebrate India’s Independence Day with pride, enthusiasm, and a strong sense of unity....
08/18/2026

Our Etech teams came together to celebrate India’s Independence Day with pride, enthusiasm, and a strong sense of unity. From the tricolor around our workplace to the smiles and shared moments among our team members, the celebration reflected the spirit that brings us together as one team.

Wishing everyone a proud and meaningful Independence Day. Here’s to a stronger, brighter, and more united India.

Celebrating the spirit of freedom, unity, and togetherness at Etech!

Great service starts with great people — and we’re looking ahead. At etech, new projects and opportunities are always on...
08/15/2026

Great service starts with great people — and we’re looking ahead.

At etech, new projects and opportunities are always on the horizon. we’re building a pool of talented contractors who could be a great fit for our upcoming projects.

Share your details today and when an opportunity that matches your skills becomes available, we’ll reach out.

Flexible | remote | contract-based opportunities
₹200 per hour
Windows 11 | 16gb ram | ssd
Noise-cancelling headphones
100 mbps internet

Your next opportunity could be closer than you think.

Scan the qr code and join our pool for what’s coming next.

Together, we celebrate the spirit of unity, freedom, and progress that inspires us to move forward.Happy Independence Da...
08/15/2026

Together, we celebrate the spirit of unity, freedom, and progress that inspires us to move forward.

Happy Independence Day, India!

It is Friday. You earned this. Contact Center Bingo. Check off everything that happened to you this week. How many did...
08/14/2026

It is Friday. You earned this.

Contact Center Bingo. Check off everything that happened to you this week.

How many did you get? Drop your count in the comments.

Full card gets bragging rights.

Address

Nacogdoches, TX

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm

Telephone

(936) 559-2200

Website

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