04/05/2023
We keep sharing our experience building one of our recent projects, a car service marketplace app that streamlines car service management for both business owners and customers. In this post, we'll dive into the key features we implemented in the web-powered B2B application.
The target audience of the app included two user groups:
▪️ legal entities (clients with their own motor pools) booking appointments,
▪️ partners providing services to legal entities and regular people.
The choice of the web format was determined by the functionality of the solution, which includes:
🔹 Managing service centers
The available service centers can be viewed, edited, activated, or deleted by corporate managers. Each center must have a designated business partner, a photo, a list of services, business hours, and additional amenities, such as Wi-Fi, coffee, a lounge, air conditioning, and pet-friendly policies.
🔹 Updating business hours in service centers
Managers and administrators of service points can use the admin panel to individually edit the business hours for each station or for the entire center, as well as update appointment slots. Additionally, they can add breaks to provide clients with a clearer picture of the center's business hours.
🔹 Building a corporate client base
Managers can register corporate clients, view their appointments, and grant or restrict access to certain service centers and services. Corporate clients have full access to business and employee information, and they can manage their motor pool and schedule appointments for their employees.
🔹 Booking an appointment
Corporate clients, managers, administrators, and service center employees can all schedule, modify, and cancel appointments. To give clients a visual record of completed services, providers must attach a photo of the results, accessible through the client's user profile.
Looking ahead, our plans involve implementing dashboards for analyzing business metrics at service centers, integrating an accounting system for generating invoices, and establishing a digital document management system. These advancements represent just a fraction of the ambitious scale of our project.
