Self Storage Manager

05/22/2026

SSM Introduces Another Successful IVR Payment Deployment with The Storage Center

The Storage Center Enhances Customer Convenience and Streamlines Collections with SSM’s Dynamic IVR Payment Solution

Blue Bell, PA May 22, 2026 – Self Storage Manager, Inc. (SSM), a leading provider of enterprise property management software for the self-storage industry, is proud to announce the successful implementation of its Dynamic IVR Payment Solution at The Storage Center, delivering immediate operational efficiencies and an enhanced customer payment experience across the organization.

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Blue Bell, PA May 22, 2026 – Self Storage Manager, Inc. (SSM), a leading provider of enterprise property management software for the self-storage industry, is proud to announce the successful implementation of its Dynamic IVR Payment Solution at The Storage Center, delivering immediate operational...

05/22/2026

04/07/2026

Self Storage Manager and The Storage Center Strengthen Strategic Partnership to Support Continued Growth and Innovation

Enhanced Technology, Expanded Portfolio, and Ongoing Collaboration Highlight a Successful Partnership

https://www.selfstoragemanager.com/contents/Storage-Center.aspx

03/09/2026

YourWay Storage Partners with Self Storage Manager to Streamline Operations Across Growing Portfolio

YourWay Storage has fully transitioned to Self Storage Manager (SSM) as its property management platform to support its operations and future growth.
Led by Owner, Skyler Hartman and Director of Operations, Anthony Krupa, YourWay Storage has built a reputation for delivering a customer-focused, operationally efficient storage experience. The transition to SSM reflects the company’s commitment to leveraging modern technology to streamline day-to-day operations and position the portfolio for continued expansion.

“Switching to SSM was a pivotal operational decision for YourWay Storage. We needed a platform that could scale with us, streamline our processes, and deliver exceptional insight into our portfolio. SSM met those demands with precision, ensuring our teams are more efficient and our customers better served.” said Anthony Krupa, Director of Operations at YourWay Storage. “The SSM team has been a strong partner throughout the process, providing hands-on training and ongoing support to ensure our team felt confident from day one. We’re excited to continue leveraging the platform’s capabilities to improve efficiency and enhance the overall customer experience.”

As part of the onboarding process, the Self Storage Manager team conducted comprehensive training sessions tailored to YourWay Storage’s operations, ensuring a smooth transition for on-site and management teams. This hands-on approach, combined with SSM’s continued accessibility and support, enables operators to quickly adopt the platform and operate with confidence as they scale.

Self Storage Manager provides YourWay Storage with a centralized, cloud-based platform that enables real-time visibility across all locations, improved operational consistency, and access to a growing ecosystem of integrations. From streamlined tenant management to modern payment processing and enhanced reporting, SSM equips operators with the tools needed to scale effectively.

“We’re excited to partner with YourWay Storage and support Skyler, Anthony, and their team as they continue to grow,” said Rohan K. Shenoy, President of Self Storage Manager, Inc. “They have built a strong operational foundation and are clearly focused on leveraging technology to drive efficiency. Our team is committed to providing the training, support, and technology needed to help them succeed both now and in the future.”

With the implementation of SSM, YourWay Storage is well-positioned to continue optimizing operations across its portfolio while maintaining a high standard of service for its tenants.

03/06/2026

Storage operators have embraced technology to streamline operations, reduce overhead, and improve the tenant experience. One area that continues to present opportunity? Payments.

Self Storage Manager (SSM) now offers an integrated IVR (Interactive Voice Response) Payment Solution that allows tenants to securely make payments over the phone—anytime, without speaking to an agent.

With SSM’s IVR payments, operators can:
· 💰 Capture payments 24/7 without increasing staffing
· ⚡ Reduce inbound call volume to stores and call centers
· 📉 Lower operational costs while improving efficiency
· 😊 Provide tenants with a fast, convenient self-service option
· 🔒 Ensure secure, compliant payment processing

The result: less time spent on manual payment handling, faster collections, and a better experience for both your team and your tenants.
If you’re attending the SSA Spring Conference & Trade Show in San Antonio, stop by booths #602 and #604 to see IVR payments in action and learn how SSM can help streamline your entire operation.

We look forward to seeing you in San Antonio!

Self Storage Manager (SSM)
Enterprise Management Software for Self Storage

02/24/2026

Self Storage Manager, Inc. Announces Successful Migration of Five Star Storage’s 45-Property Portfolio to SSM Cloud

Strategic Partnership Supports Remote Operations, Advanced Analytics, and Future Technology Innovation

Blue Bell, PA – February 23, 2026 – Self Storage Manager, Inc. (SSM), a leading provider of enterprise property management software for the self-storage industry, today announced the successful migration of 45 properties operated by Five Star Storage to the SSM Cloud platform.

Blue Bell, PA – February 23, 2026 – Self Storage Manager, Inc. (SSM), a leading provider of enterprise property management software for the self-storage industry, today announced the successful migration of 45 properties operated by Five Star Storage to the SSM Cloud platform.

02/05/2026

In an industry that changes constantly, longevity still means something

For more than 24 years, Self Storage Manager, Inc. has remained independently owned and operated — focused on building software that serves operators, not chasing headlines or outside capital.

Over that time, we’ve:
->Built three generations of the SSM platform from the ground up, evolving with technology and customer needs

->Grown a team with 350+ years of combined self-storage experience, including many long-tenured employees who have grown with us, and leaders who care deeply about our customers’ success

->Earned strong references from CEOs of the industry’s largest operators and REITs — Click here (https://lnkd.in/dFg-9mSk)

->Maintained fair, consistent pricing — never raising rates just to satisfy outside investors

->Given our customers true flexibility to integrate with a wide range of trusted third-party services—or build their own applications using our advanced APIs

->Provided 7-day-a-week live support, with real people and direct access to leadership

->Achieved all of this without outside financing, and that independence has allowed us to think long-term, innovate responsibly, and build relationships that truly last

Our focus has never changed:
->Build reliable, enterprise-class technology that is scalable and secure
->Support customers relentlessly
->Stay independent

That discipline has guided us for more than two decades — and it’s what drives our next chapter as we invest in modern, AI-powered solutions shaped directly by customer feedback.

Grateful for the team. Proud of the journey. Excited for what’s ahead.