MSP360

11/04/2026

Microsoft 365 backup keeps coming up in our conversations with MSPs, from protecting OneDrive files to Outlook emails. Yet many MSPs still don't include it in their service offering. We know the challenges, because we've heard them from many of you.

📣 We're excited to announce our next live webinar: "How Can MSPs Sell Microsoft 365 Backup?", on November 18 at 10 AM ET!

Join Joe Tepke, Customer Onboarding Manager, and Doug Prestin, Solution Architect, as we share how it works on our side:
• Selling the value – see how to explain data loss risks in terms of business impact
• Common objections – see how to answer "Microsoft already backs up our data" and "It's too expensive"
• Packaging and upsell – see how to include Microsoft 365 backup in your managed package and add higher tiers
• Pricing and margin – explore a pricing example and calculate your profit
• Q&A – bring your questions

Save your spot: https://hubs.ly/Q04DgxmV0

11/03/2026

Introducing MSP360 Integration with ChatGPT and Claude! 🚀

Powered by the new MSP360 MCP Server, this AI integration lets you check backup health, generate reports, troubleshoot failures, and configure backup plans using simple, natural-language requests.

No more digging through multiple console screens or manually setting filters. Just tell ChatGPT or Claude what you need!

And you're still in control of AI access. The MCP Server works within your existing MSP360 account permissions.

✔️ Less clicking
✔️ Less manual work
✔️ Easier backup management

Discover how it works and get started → https://hubs.ly/Q04D7drJ0

11/02/2026

Need to recover an important Outlook email?

Maybe someone accidentally deleted a message, a former employee's client correspondence is suddenly needed, or emails disappeared after an account was compromised.

Whatever the reason, figuring out how to recover the missing data isn't always straightforward.

Outlook has several recovery methods, but the right one depends on which version or service you're using, how the email was deleted, and your retention settings.

Rather than searching for instructions across different sources, you can find the available recovery methods in one place.

We've put together a guide explaining how to recover deleted Outlook emails in different situations, with instructions and limitations for each approach.

And if you're wondering whether you should have a separate backup of your emails, understanding those limitations is a good place to start.

Explore our guides:
1️⃣ How to recover deleted Outlook emails: https://hubs.ly/Q04D0DLj0
2️⃣ How to back up Outlook emails:https://hubs.ly/Q04D0DCp0

10/30/2026

What happens when AI meets ransomware?

Cybersecurity creator ZACK0X01 explores this question by testing the viral GitHub project Reverse Engineer Anything with a harmless ransomware simulation.

Beyond testing AI, the video also touches on why data recovery matters after a security incident, with a mention of MSP360 along the way.

Curious to see how the experiment went? Watch the full video: https://hubs.ly/Q04CS7d40

What happens when AI analyzes ransomware using the viral Reverse En...

10/28/2026

A great demo doesn't always mean great MSP software.

The real test? How well it handles everyday tasks – from patching and alerts to recovery and reporting.

Test the workflow, not just the features.

10/28/2026

Time Machine + MSP360 Backup 💻

If you're using a Mac, chances are you've heard of Time Machine. It makes backing up your files locally and recovering older versions pretty straightforward.

But there's one thing Time Machine doesn't offer – cloud backups.

What if your Mac and external backup drive are both lost, stolen, or damaged?

Having another copy of your important files stored offsite can give you an additional way to recover them.

That's where MSP360 Backup Pro for macOS comes in. You can use it alongside Time Machine to back up selected files and folders to the cloud, set your own backup schedule, and control how long to keep older versions.

So instead of relying on a single backup destination, you can have:
✔️ A local Time Machine backup for convenient recovery
✔️ A separate cloud backup with MSP360 Backup

Just make sure both backups run independently and test that you can restore your files from each.

Want to learn how to set it all up? Check out our latest blog post for a closer look at using Time Machine and MSP360 Backup together → https://hubs.ly/Q04CDpBG0

10/27/2026

Choosing MSP software? Here are 5 essential questions to ask about security, automation, recovery, integrations, and total cost before making your decision.

10/27/2026

Looking for free Windows backup software?

Our new YouTube video covers 5 free backup tools, their key features, and limitations. Find the right fit for your needs!

▶️ Watch now: https://hubs.ly/Q04CsMxC0

Looking for the best free backup software for Windows in 2026? Expl...

10/26/2026

Your Microsoft 365 data is in the cloud. But is it fully protected?

Just because your files are stored in the cloud doesn't mean they're automatically safe from every kind of data loss.

Microsoft 365 has built-in recovery features, but accidental deletions, ransomware, and corrupted files can still be a problem.

For example, what happens if an important file gets deleted and nobody notices until weeks later? Will you still be able to recover it?

Or imagine an employee leaves your company and their account is deleted. Three months later, you realize you need their emails, contacts, or files. Can you still get that data back?

That's why it's worth checking how long your data can be recovered, what happens when a user account is deleted, what restore options are available, and whether you need a separate backup.

Cloud storage is a great start. Just don't forget about backup 💻❗️

10/22/2026

MSP360 products are not affected by PHP2Shell ❗️

On October 21, the PHP security team released patches for two critical vulnerabilities (CVE-2026-109618 and CVE-2026-109619) that could allow attackers to execute code remotely.

MSP360 products don't use PHP, so these vulnerabilities don't affect our software. No MSP360 updates or configuration changes are needed, and customers can continue using our products as usual.

If you're running other PHP-based applications or services, though, make sure to check those separately and apply the relevant security updates.

Read more about PHP2Shell and what it means for MSP360 customers: https://hubs.ly/Q04C2NQR0