Tech 2U Full service mobile computer repair serving Sacramento, Tri-Valley NorCal, Las Vegas, & San Diego

We’ve been in business for over 10 years and maintain an A+ RATING with the Better Business Bureau. Outstanding customer care and superior technical skills are our passion. Don’t trust your data, photos, hardware, or network to just anyone. We are the leader in our industry and we promise to always maintain the highest professional standards. We specialize in computer repair (MAC & PC repair), vir

us removal, laptop repair, game console repair, network design (including wireless networks), and server administration repair. We do offer weekend on-site service, and have the same low rates all week! Phone lines are open 8am-8pm 7 days a week: 1-800-SAY-WE-DO (1-800-729-93-36)

We're excited to announce our new weekly Podcast, "Tech 2U Tuesdays," hosted by our General Manager, Ian Reeder and in p...
09/21/2023

We're excited to announce our new weekly Podcast, "Tech 2U Tuesdays," hosted by our General Manager, Ian Reeder and in partnership with the Rob, Anybody & Dawn show. Our podcasts can be found on Apple or Spotify (links below) and we're also hosting a live video stream every Tuesday at 10AM exclusively at members.radradio.com.

Each week we'll be discussing tech news, tech tips, new scams to look out for, artificial intelligence, technology in businesses, and more. We'll even be answer your tech questions! Questions can be sent to [email protected], with the subject line "Tech 2U Tuesday Question" and we'll answer your questions on the show!

Episode one explains a bit about what the show will cover and we discuss review some audience questions including the frustrations of the NFL Sunday Ticket on YouTube TV and how to help with some of the new challenges. Our first official episode is next Tuesday, September 26th. You can watch us live at members.radradio.com or find the podcast at either of the links below on Wednesday September 27th.

Apple Podcast: https://podcasts.apple.com/us/podcast/tech-2u-tuesdays/id1708152491

Spotify Podcast: https://open.spotify.com/show/5LU8dVp2wxYidCPBQyPEeK

03/19/2020

There are many companies stepping up their efforts to assist with students out of school and workers trying to navigate the "work from home" landscape for the first time. Here's a list of some helpful actions tech companies are taking to assist us in this time of need!

Adobe Creative Suite is free for students temporarily
https://petapixel.com/2020/03/18/adobe-is-giving-everyone-2-months-of-free-creative-cloud-heres-how-to-get-it/

MS Teams -- free for everyone
https://products.office.com/en-ww/microsoft-teams/free?market=af

Discord -- "go live" limit increased from 10 viewers to 50 to facilitate streaming audio/video to a larger audience
https://discordapp.com/

ISPs -- All the major ISPs (ATT, CenturyLink, Consolidated, Comcast, Cox) are suspending data usage caps, and offering a 60-day period of forgiveness for late bill payments/late fees. (the 60-day forgiveness is in adherence to the FCC's Keep Americans Connected Pledge)
https://www.pcworld.com/article/3532817/which-internet-providers-are-lifting-data-caps-during-the-coronavirus-and-which-arent.html

LinkedIn -- free courses (13+ hours of content) available to help people who are unfamiliar with working from home, including tutorials on remote work programs such as MS Teams, Skype, BlueJeans Meetings, WebEx, and Zoom
https://www.linkedin.com/learning/paths/remote-working-setting-yourself-and-your-teams-up-for-success

Meero -- free large-file transfers, no account needed and all files created between now and June 2020 will be kept active for 3 months.
https://www.meero.com/en/newsroom/press_release/891/Meero-Provides-Free-Large-File-Transfers-To-Make-Working-From-Home-Easier

We’re here for you!  Many people are preparing to work from home and we’re happy to assist!  Our technicians can connect...
03/17/2020

We’re here for you! Many people are preparing to work from home and we’re happy to assist! Our technicians can connect to your PC remotely and prepare you and your family for a smooth work from home experience!

Roseville, CA- Schools are closed, events have been cancelled, stores and restaurants are quickly becoming ghost towns and life all across America

We always love to hear such kind words on the radio to start our day!  The scam emails mentioned in this video are becom...
07/26/2018

We always love to hear such kind words on the radio to start our day! The scam emails mentioned in this video are becoming increasingly common. If you’re ever unsure about an email’s legitimacy, call us first! We can login to your pc remotely, check the email, and confirm if it’s malicious or not - and we’ll check this for free!

It's still in the news. The VPNFilter malware thought to have ties to the Russian government appears to have affected a ...
06/13/2018

It's still in the news. The VPNFilter malware thought to have ties to the Russian government appears to have affected a lot more devices than originally reported. At first it was reported to have affected tens of thousands and maybe hundreds of thousands of devices. The FBI is now reporting up to one million and counting affecting almost one hundred types of home and small office routers (the devices you and I use).

https://www.scmagazineuk.com/vpnfilter-malware-far-more-extensive-than-first-thought/article/772802/

Routers known to be vulnerable
This long list contains the consumer routers known to be susceptible to VPNFilter. If your model appears on this list it is suggested you follow the procedures in the next section of this article. Devices in the list marked as "new" are routers that were only recently found to be vulnerable.

Asus Devices:
RT-AC66U (new)
RT-N10 (new)
RT-N10E (new)
RT-N10U (new)
RT-N56U (new)
D-Link Devices:
DES-1210-08P (new)
DIR-300 (new)
DIR-300A (new)
DSR-250N (new)
DSR-500N (new)
DSR-1000 (new)
DSR-1000N (new)
Huawei Devices:
HG8245 (new)
Linksys Devices:
E1200
E2500
E3000 (new)
E3200 (new)
E4200 (new)
RV082 (new)
WRVS4400N
Mikrotik Devices:
CCR1009 (new)
CCR1016
CCR1036
CCR1072
CRS109 (new)
CRS112 (new)
CRS125 (new)
RB411 (new)
RB450 (new)
RB750 (new)
RB911 (new)
RB921 (new)
RB941 (new)
RB951 (new)
RB952 (new)
RB960 (new)
RB962 (new)
RB1100 (new)
RB1200 (new)
RB2011 (new)
RB3011 (new)
RB Groove (new)
RB Omnitik (new)
STX5 (new)
Netgear Devices:
DG834 (new)
DGN1000 (new)
DGN2200
DGN3500 (new)
FVS318N (new)
MBRN3000 (new)
R6400
R7000
R8000
WNR1000
WNR2000
WNR2200 (new)
WNR4000 (new)
WNDR3700 (new)
WNDR4000 (new)
WNDR4300 (new)
WNDR4300-TN (new)
UTM50 (new)
QNAP Devices:
TS251
TS439 Pro
Other QNAP NAS devices running QTS software
TP-Link Devices:
R600VPN
TL-WR741ND (new)
TL-WR841N (new)
Ubiquiti Devices:
NSM2 (new)
PBE M5 (new)
ZTE Devices:
ZXHN H108N (new)

**INSTRUCTIONS BELOW SHOULD ONLY BE PERFORMED BY A TECHNICIAN**
**FOLLOW THESE INSTRUCTIONS AT YOUR OWN RISK**
**PERFORMING THE FOLLWING INSTRUCTIONS MAY DISABLE YOUR INTERNET, TV, AND PHONE SERVICES**

**I enjoy sharing technical solutions for those that wish to do their own repairs but I can't stress the importance of having a technician do the work for you if you don't want the risk of frustration and the cost of lost time in trying to do this yourself. Sometimes it's just easier and faster to have someone else do it for you. However, if you decide to try this on your own please understand it may not work for you as expected and may be even more difficult for you to fix on your own. If it does work for you, you've been able to save yourself a few bucks!**

**PERFORM AT YOUR OWN RISK**
Right now, as soon as you're able, you should reboot your router. To do this simply unplug it from the power supply for 30 seconds then plug it back in. Many models of router flush installed apps when they are power cycled.

The next step is to factory reset your router. You'll find information about how to do this in the manual that came in the box or from the manufacturer's website. This usually involves inserting a pin into a recessed hole to press a microswitch. When you get your router back up and running, you need to ensure it is on the very latest version of its firmware. Again, consult the documentation that came with your router for details on how to update.

Next, perform a quick security audit of how you're using your router.

-Never use the default user name and password to administer it. All routers of the same model will use that default name and password and that makes for an easy way to alter settings or install malware.

-Never expose any internal devices to the internet without a strong firewall in place. This includes things like FTP servers, NAS servers, Plex Servers or any smart device. If you must expose any connected device outside your internal network you can likely use port filtering and forwarding software. If not, invest in a strong hardware or software firewall.

-Never leave remote administration enabled. It may be convenient if you're often away from your network but it's a potential attack point that every hacker knows to look for.

-Always stay up to date. This means check for new firmware regularly, and more importantly, be sure to install it if it is available.

Finally, if you're unable to update the firmware to prevent VPNFilter from becoming installed (your manufacturer's website will have details) just buy a new one. I know that spending money to replace a perfectly good and working router is a bit extreme, but you will have no idea if your router is infected unless you're a person who doesn't need to read these sort of tips.

***The information provided above came from this article:

https://www.androidcentral.com/vpnfilter-malware

While the information in this article is extremely helpful, it's pretty clear they're pushing a specific product as a replacement. I don't want you to think that I am suggesting this as the preferred router replacement. While it's a good replacement, there are many other good replacements as well.

If you have any questions, need help with your router, or simply need to schedule a service with us we can help you remotely or come out to your home or office. We can be reached 7 days a week at 888.931.0942.

Giant IoT botnet malware targeting routers keeps getting worse, with an ever-expanding list of devices vulnerable to attack.

Net neutrality is officially repealed as of yesterday, June 11th.  Do you know what it means now that this law is revoke...
06/12/2018

Net neutrality is officially repealed as of yesterday, June 11th. Do you know what it means now that this law is revoked? Here's an article from CNN attempting to explain the repeal:

http://money.cnn.com/2018/06/11/technology/net-neutrality-repeal-explained/index.html

Here's a more comedic attempt at explaining net neutrality with the help of Burger King:

https://youtu.be/ltzy5vRmN8Q

The repeal of Net Neutrality is a hot topic in America, but it can be very difficult to understand. That’s why the BURGER KING® brand created WHOPPER® Neutra...

We here at Tech 2U occasionally post and send e-mails out to you with news regarding your privacy, security, or ability ...
06/01/2018

We here at Tech 2U occasionally post and send e-mails out to you with news regarding your privacy, security, or ability to use your computer. We feel obligated to inform you of these issues because they may harm you and because your ability to safely use your computer is our priority. With that in mind, we are impelled to report that there is an immediate threat to your on-line security and privacy – one so serious that it sounds made up, but it isn’t:

The United States Department of Homeland Security, the Federal Bureau of Investigations, and the United Kingdom’s National Cyber Security Centre have released a joint Technical Alert that every single router in every home and small office in America has become a target for hackers acting under the direction of the Russian government. They are covertly infecting these routers with malicious software known as VPNFilter. It has already been installed on hundreds of thousands of devices around the globe, gathering information about the owners of the routers and the computers connected by them. It then covertly incorporates those devices into a weaponized network that can be used to attack large corporations and governments. We know it sounds outlandish, but it is actually happening right now, and your router could be among the infected devices without you ever knowing.

The good news is that this attack is largely preventable. In fact, if you responded to our warning about the KRACK exploit in October, it is very likely that you are safe. VPNFilter isn’t making use of a new exploit or hack; these cyber actors are taking advantage of the tendency of most users to insufficiently maintain or secure their home and business networks. As we saw with the KRACK vulnerability, this is not the first time innocent computer users have been threatened like this. It will not be the last, and we will continue to alert you in our efforts to keep you safe.

Of course, we can help you with this. We can check the vulnerable areas of your system to see if you have been a victim of this global assault. We can put in place a variety of preventative measures to harden your computer and home network against these attacks. Please call us, toll-free, at (888) 931-0942, so one of our technicians can connect to your computer to provide you with a free assessment and get your system secure today.

New Exploit Holds Your Data For Ransom Hackers added a twist to a ransomware infection and are targeting anyone connecte...
05/15/2017

New Exploit Holds Your Data For Ransom

Hackers added a twist to a ransomware infection and are targeting anyone connected to the internet. This threat is extremely destructive and has taken down banks, hospitals and countless individuals' PCs by encrypting users data making it completely inaccessible and in some cases unrecoverable, unless the ransom is paid.

This weekend, Microsoft released a fix, but this fix does not always happen automatically. In many cases, especially with older versions of Windows, it needs to be installed manually. We can connect remotely to take a free look at your computer and make sure you are not at risk, or we are happy to take a free look if you come into one of our shops.

Microsoft Ends Windows Vista SupportAll versions of Windows other than Windows 10 have been discontinued by Microsoft, b...
04/27/2017

Microsoft Ends Windows Vista Support

All versions of Windows other than Windows 10 have been discontinued by Microsoft, but some of them are still being maintained and secured against new threats. As of April 11th, Windows Vista has lost that support. Normally, Windows has its bugs and security holes fixed by Microsoft Updates about once a week, but Vista no longer receives any of these. Windows XP stopped receiving these critical updates three years ago, and Windows 7 is next!

If your computer is running Vista, it can likely be upgraded to Windows 10, the current, secure version of Windows. Once upgraded, your computer will be safe to use and you can get back to everything you do online.

Most of us think about servicing our motor vehicles regularly to keep them running smoothly and avoid serious mechanical...
04/14/2017

Most of us think about servicing our motor vehicles regularly to keep them running smoothly and avoid serious mechanical issues. If you drove your car for over a year without changing the oil, rotating the tires, or checking the coolant level, you would most likely end up with a serious service issue, costing you five times the amount of keeping up with general maintenance. Computers don’t come with a service manual, but they deserve the same care and maintenance as your car. For example, did you know that all computer systems have a cooling system that can become clogged over time, causing heat issues that will damage sensitive microchips and lead to complete failure? Big problems are easy to avoid when proper maintenance is performed.

Deciding when it’s time to service your computer can be a challenge without a manual, but Tech 2U can make it simple. Have you noticed any new programs installed or popping up that you are unfamiliar with? Does the unit take longer to start up than it used to? Do you continually get notifications about updates to Windows and other software? If you can answer “yes” to any of these questions, it is time for a professional to take a look at your system. Even if you have not experienced any of these symptoms, it is crucial to have it checked once every six months. This regular maintenance will ensure your expensive device will continue to perform optimally, maximizing the life of the computer system, securing it from malware, and safeguarding your important data like family photos and documents.

Tech 2U is here seven days a week to perform a free check-up on your computer whenever you’re ready to get your computer the care it deserves.

Have You Been Hacked?Over a billion Yahoo accounts were recently breached, and now - more than ever - it is important to...
01/23/2017

Have You Been Hacked?

Over a billion Yahoo accounts were recently breached, and now - more than ever - it is important to make sure your computer and home network are properly secured.

CALL NOW for a free 10-Point Security Check From Tech 2U

(888) 931-0942

Address

Sacramento, CA

Opening Hours

Monday 8am - 8pm
Tuesday 8am - 8pm
Wednesday 8am - 8pm
Thursday 8am - 8pm
Friday 8am - 8pm
Saturday 8am - 8pm
Sunday 8am - 5pm

Telephone

(916) 225-8324

Alerts

Be the first to know and let us send you an email when Tech 2U posts news and promotions. Your email address will not be used for any other purpose, and you can unsubscribe at any time.

Contact The Business

Send a message to Tech 2U:

Share