12/29/2021
Spark Fitness Challenge participants,
Thank you so much for your participation in the Spark Fitness challenge and for the feedback you shared over the last 24 months. It’s been fun getting to know you, seeing how the fitness challenge helped you move toward your fitness goals, and hearing your candid feedback and suggestions.
We've made the difficult decision to discontinue the Spark Fitness challenge as of January 1st, 2022.
Why? It was good, but not great. And if we can’t be great at it, we shouldn’t be doing it.
Most weeks had just 5-10 active participants. We hoped to offer a fitness program that would be significantly more effective than other programs/apps, but with such low participation, it became clear that we weren’t addressing the need significantly better than others.
WHAT ABOUT THE MEMBERSHIP I PAID FOR?
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If you were paying month-to-month, we’ve turned off auto-renew so you won’t be charged again. If you were charged in the month of December, you’ll receive a refund for that payment.
If you prepaid for a 1-year or 3-year membership, we’ve already begun the process of issuing prorated refunds.
We’re told that refunds can take 6-10 days to appear in your bank account. If that amount of time passes and you still haven’t seen your refund come through, please contact me and I’ll check the status for you.
In addition, we’d like to offer you $50 towards a cumulative distance challenge registration of your choice as a way of saying thanks for your participation and feedback. Check your email for details.
CAN I STILL EARN & CLAIM REWARDS?
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All current tasks will close after Dec. 31st and no more points will be earned. Any accumulated point balances can be used to claim rewards through Jan. 31st.
WHAT SHOULD I DO INSTEAD?
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Our core belief is that, in order for a fitness habit to stick, it must be fun. And over the past 9 years, our virtual races and cumulative distance challenges have proven to be both popular and effective at helping people stay active.
Please accept a coupon for $50 off one of our cumulative distance challenges (See above for coupon code and details). We think you’ll really enjoy some of the themed fitness events currently available. We don’t have specific recommendations for alternative apps/services.
WHAT ABOUT OTHER CHALLENGES I'VE BEEN DOING IN THE SPARK APP?
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The Spark Challenges app itself is not going away, only the fitness challenge. You can continue to use the app for other challenges.
In a couple of months the app will be updated to become the Neocaching app and will focus on location-based exploration challenges.
WHAT'S NEXT?
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Going forward, we're going to double-down on our virtual races and cumulative distance challenges(https://www.virtualrunningclub.com/mileage-challenges/). (We’ve also got some other fitness projects up our sleeve that we think you’re really going to like. If you’d like early access to those, let us know in the comments.)
It was fun while it lasted.
Stay active,
Ryan Jenkins
Our cumulative mileage challenges are designed to help you go further and keep you on track to reach your fitness goals. From 100 miles to 2,022 miles, their is something for every person at any fitness level.