NCI Datacom

NCI Datacom Premier High Speed Internet Provider for the Okanogan and Methow Valleys. Recently expanded into the Grand Coulee area, and Ferry County.

3/4/26 - 4:19pm NCI service is currently down. Due to power outages, our equipment requires further attention. Correctio...
03/05/2026

3/4/26 - 4:19pm NCI service is currently down. Due to power outages, our equipment requires further attention. Corrections are in progress with approximately a 3-hour ETA.

Our office will be closed on Monday, February 16, 2026, in observance of Presidents Day.We wish you a safe and happy hol...
02/12/2026

Our office will be closed on Monday, February 16, 2026, in observance of Presidents Day.

We wish you a safe and happy holiday.

🚨 SERVICE INTERRUPTION NOTICE for 1/28/26🚨ATTENTION Oroville, Chesaw, and Sitzmark Area CustomersOn Wednesday, January 2...
01/27/2026

🚨 SERVICE INTERRUPTION NOTICE for 1/28/26🚨

ATTENTION Oroville, Chesaw, and Sitzmark Area Customers

On Wednesday, January 28, from 8:00 AM to approximately 3:00 PM, internet service will be unavailable due to essential fiber maintenance.
During this time, all internet traffic will be impacted. Customers who work from home or rely on internet connectivity are strongly encouraged to make alternate arrangements for the duration of the outage.
This maintenance is being performed by Okanogan PUD and will be service affecting for NCI Datacom customers.
We sincerely apologize for the inconvenience and appreciate your patience and understanding while this critical work is completed.

🚨 SERVICE INTERRUPTION NOTICE for 1/28/26🚨ATTENTION Oroville, Chesaw, and Sitzmark Area CustomersOn Wednesday, January 2...
01/27/2026

🚨 SERVICE INTERRUPTION NOTICE for 1/28/26🚨

ATTENTION Oroville, Chesaw, and Sitzmark Area Customers

On Wednesday, January 28, from 8:00 AM to approximately 3:00 PM, internet service will be unavailable due to essential fiber maintenance.

During this time, all internet traffic will be impacted. Customers who work from home or rely on internet connectivity are strongly encouraged to make alternate arrangements for the duration of the outage.

This maintenance is being performed by Okanogan PUD and will be service affecting for NCI Datacom customers.

We sincerely apologize for the inconvenience and appreciate your patience and understanding while this critical work is completed.

✨ Our office will be closed on Thursday, Jan. 1 for New Year’s Day.Here’s to a fresh start, new opportunities, and a won...
12/29/2025

✨ Our office will be closed on Thursday, Jan. 1 for New Year’s Day.

Here’s to a fresh start, new opportunities, and a wonderful year ahead. Happy New Year!✨

❄️Our office will be closed on Wednesday, Dec. 24 & Thursday, Dec. 25 for Christmas. We hope your Christmas is filled wi...
12/22/2025

❄️Our office will be closed on Wednesday, Dec. 24 & Thursday, Dec. 25 for Christmas.

We hope your Christmas is filled with warmth, laughter, and all the joy the season brings. Wishing you and your family a very merry Christmas! 🎁✨

Happy Thanksgiving! We’re grateful for our amazing customers and the wonderful community we get to serve every day.Our o...
11/25/2025

Happy Thanksgiving! We’re grateful for our amazing customers and the wonderful community we get to serve every day.

Our office will be closed on Thursday and Friday for the holiday. We hope your long weekend is filled with good food, good company, and plenty to be thankful for. 🧡🦃

Attention residents of Winthrop, Twisp, Methow Valley and surrounding areas:Please be advised that internet service will...
10/07/2025

Attention residents of Winthrop, Twisp, Methow Valley and surrounding areas:

Please be advised that internet service will be temporarily unavailable for approximately one hour during a planned maintenance window tomorrow October 8th between 9:00 AM and 12:00 PM. A longer maintenance window is being called for to address any problems that may come up.

This brief outage is necessary to perform essential maintenance at a mountain top location.

We appreciate your patience and understanding as we complete this work as quickly as possible. If you have any questions, feel free to contact our support team.

Thank you for your cooperation!

We want to share an update on this morning’s outage. Overnight, our team completed scheduled maintenance to upgrade and ...
09/26/2025

We want to share an update on this morning’s outage. Overnight, our team completed scheduled maintenance to upgrade and modernize the network by replacing aging equipment. Unfortunately, shortly after the maintenance was completed, a separate piece of older hardware — also slated for replacement — failed unexpectedly.
This was an unfortunate coincidence that extended the outage beyond the planned window. Our crews are working urgently to resolve the issue and continue with the upgrades that will make the network more reliable and provide greater capacity going forward.
We know how disruptive this is and truly appreciate your patience. We’ll keep posting updates here as we make progress.

NCI Datacom will be performing another round of essential network maintenance this evening into the early morning hours....
09/26/2025

NCI Datacom will be performing another round of essential network maintenance this evening into the early morning hours.
Please do not reset your wireless router during this time.

This work is needed to boost network performance and deliver an even smoother, more reliable online experience for our customers.

Date: Evening/Night of 9/25/25 into the morning of 9/26/25

Time: 1:00 am of 9/26/25 to 4:00 am

Impact: Expect customer internet access to be affected during the work.

The actual upgrade work is expected to take approximately one hour with the possibility of multiple outages during this time, however a longer window is called to allow time to address any problems that may come up.

NCI regrets any inconvenience this traffic interruption may cause. Thank you for your patience as we work to improve your internet experience.

The Team at NCI Datacom

Address

Omak, WA

Opening Hours

Monday 8am - 5pm
Tuesday 8am - 5pm
Wednesday 8am - 5pm
Thursday 8am - 5pm
Friday 8am - 5pm

Telephone

+15098260300

Alerts

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