ADEI

17/12/2025

ADEI’s WhatsApp Chatbot has been fully integrated with Excalibur for some time now, helping collections teams automate customer interactions while staying tightly connected to their core system.
From balance enquiries and statements to document uploads and payment flows — everything is linked directly to the relevant matter in Excalibur, in real time.
🚀 The impact:
Faster turnaround times, reduced admin, cleaner data, and agents focused on what matters most.
Because the future of collections isn’t coming — it’s already here.


https://youtu.be/-4MOaohmzRA?si=DvjQG8XvPPIUthKy

11/11/2025

At ADEI, we’re helping call centers reimagine customer engagement — turning every WhatsApp message into measurable action.

Our WhatsApp Chatbot empowers agents, automates the routine, and delivers real-time data that drives results.
From arranging payments to uploading documents — every interaction is secure, compliant, and built for performance.

Because in modern collections, a connected customer is a collected customer.

27/10/2025

Connecting should be Seamless

We build communication channels that are seamless, secure, and smart.

16/06/2025

17/04/2022

Introducing www.WhatsAppBot.co.za.

Have your customers:
• Make payments via Ozow on WhatsApp
• Make debit order arrangements without agent intervention
• Check their outstanding balance
• Access the Frequently Asked Questions

The Benefits:
• Eliminate mundane tasks for your staff
• Convenient digital experience
• Customers connect with you on the fly
• Save your customers time
• Always available

All via WhatsApp integrated into your CRM of choice

Create Seamless Customer Experiences through WhatsAppBot.co.za
Book a Demo today - https://lnkd.in/gZV2pyu9
or email: [email protected]

Contact WhatsAppBot.co.za Contact us for a free demo. 010 007 5270 Mon – Fri 08:00am – 17:00pm [email protected] Information and queries 9 Concorde E Rd, Bedfordview, Germiston, 1449 Office location Drop us a line. Have any questions? Contact us today and we will reply as soon as possible.

05/12/2021

Engage with your customers via WhatsApp Bot. Get in contact with us.
www.adei.co.za