04/06/2026
Job Title: Junior Technical Support Technician – Print & Packaging
Location: Johannesburg
Job Type: Full-time
About Us:
We provide specialized technical support to the print and packaging industry. Our team handles software and hardware installations, troubleshooting, and colour management solutions to keep our clients’ production running accurately and efficiently.
The Opportunity
We’re looking for an entry-level, tech-savvy individual to join our support team. If you’re eager to learn, love problem-solving, and want to build a career in print technology, we’ll provide full training on our systems, colour workflows, and equipment.
Key Responsibilities:
Assist with installation and setup of printing software and hardware at client sites
Support colour management tasks: calibration, profiling, and quality checks under supervision
Provide first-line technical support to clients via phone, remote, and on-site visits
Log support calls, track issues, and update job records using company systems
Assist senior technicians with machine troubleshooting and maintenance
Learn and apply industry colour standards like ISO 12647, FOGRA
Maintain tools, test equipment.
What We’re Looking For
Eager to learn with a genuine interest in print technology and colour
Computer literate - Windows, networking basics, MS Office. Any RIP, Adobe CC, or MIS experience is a plus
Valid driver’s license essential - you’ll travel to client sites daily
Ability to work under pressure - clients need fast, accurate solutions when presses/systems are down
Quick learner with good problem-solving skills and attention to detail
Positive, professional personality - you’re the face of our company to clients
Reliable and punctual with a professional approach to work
Experience in print/packaging industry advantageous but not required - we train the right attitude
What You’ll Get
Full training in print hardware, software, and colour management
Mentorship from experienced technicians
Exposure to a wide range of printing technologies and top clients
Career growth path into senior technical or colour specialist roles
Important:
This is a client-facing, deadline-driven environment. Candidates must be presentable, communicate clearly, and remain professional on site at all times.
To Apply: Email your CV + brief cover note to with “Junior Support Tech” in the subject line [email protected]