12/05/2026
We’re Hiring at CADD Emirates!
Service Coordinator (Female – Indian)
📍 Location: Dubai, UAE
💰 Salary: AED 4,250 per month
📅 Joining: Immediate (Candidates must be currently based in the UAE)
🎯 Service KPI Target: Yes
We are looking for a Service Coordinator to manage daily service operations and ensure smooth coordination between customers, vendors, technicians, and internal teams.
The ideal candidate should have at least 1 year of experience in IT support or customer service coordination, with strong multitasking abilities and a proactive approach to problem-solving.
Key Skills:
• Strong organizational and coordination skills
• Detail-oriented and highly organized
• Excellent written and verbal communication skills
• Solution-oriented with a proactive mindset
• Basic technical knowledge is an advantage
• Experience in customer service or coordination roles
• Ability to work efficiently under pressure
Primary Responsibilities:
* Organize appointments, service requests, and technician schedules to ensure smooth operations
* Act as the main point of contact, handling inquiries, support issues, complaints, and updates professionally
* Create, track, and close service tickets or job orders
* Communicate effectively with technicians, management, multi-vendors, and customers to ensure alignment
* Monitor and manage parts, tools, and supplies required for service operations
* Maintain accurate records of services, performance metrics, reports and customer feedback
* Ensure all issues are resolved within agreed service levels (response and resolution times)
📩 Interested candidates currently based in the UAE can send their CV to:
[email protected]
