EDC

EDC Simplifying digital customer experience in the Middle East. Trusted regional expertise + the latest technology. A 7X Company

EDC, a 7X company, has been digitally enabling the UAE and Middle East since 2002, driving enterprise transformation across the region. For over two decades, we’ve partnered with leading organizations across banking & finance, government & public sector, telecoms, healthcare and more to design and deliver impactful, future-ready digital services. Our comprehensive portfolio includes enterprise platforms, managed services, consulting, and integration to help clients modernize, scale, and lead in their sector. Our core offerings:
- Customer Communication Management (CCM)
- Conversational AI & Messaging Platforms
- Digital Trust & Identity Solutions
- Digital Conversion & Archiving
- Digital Records Management
- End-to-End Card Services
- Transactional Printing Solutions
EDC combines the latest technologies with regional expertise to simplify complex digital journeys. Whether you're a government body, financial institution, or telecom provider, EDC empowers you to lead your digital future.

02/11/2026

Much of the region's older building stock was designed and approved on paper, long before digital drawing files and project platforms became standard.

Those drawings still matter whenever one of those buildings is renovated, sold, extended or inspected. Often they exist as a single set of large-format sheets in a storeroom, fading along the folds and known only to whoever last went looking for them.

EDC scans large-format drawings and plans at full size and indexes them by building, discipline and sheet number, so the last surviving set is no longer the only copy.

Learn more → https://resources.edc.ae/document-management-solutions-for-construction-companies

Many organizations have to keep paper originals long after the files are scanned, and storerooms make each box hard to t...
30/10/2026

Many organizations have to keep paper originals long after the files are scanned, and storerooms make each box hard to trace when it is needed.

EDC stores those originals in a secure UAE facility, with every box barcoded and linked to its digital copy so authorized users can request the paper from the record itself.

Retention periods and legal holds are applied at box level within our ISO/IEC 27001 and ISO 22301 certified environment.

Learn more → https://edc.ae/en/solutions/digitization-and-document-management/records-management

28/10/2026

The records from a finished construction project are opened far more often than most contractors expect, usually by people who were never part of the project.

They tend to arrive with specific questions about which drawing revision went to site, who approved a change and when, where the warranty certificate for a piece of plant was filed, and what the correspondence said before a variation was agreed. When the archive was boxed up at closeout, every one of those questions becomes a search through physical files.

EDC turns completed project records into an indexed digital archive, organized by the fields your document controllers already use, such as project, discipline, document number and revision.

Learn more → https://resources.edc.ae/document-management-solutions-for-construction-companies

26/10/2026

Long after a project is handed over, someone will need to know which revision of a drawing was actually built. It might be a facilities team planning a modification or a lawyer preparing a claim.

By then the project team has moved on, and the platform used during construction may no longer be accessible. What remains is the archive, and its value depends on whether the final issued revision can be told apart from everything that came before it.

EDC digitizes and indexes completed project records so that revision history and as-built status stay searchable for the life of the asset.

Learn more → https://resources.edc.ae/document-management-solutions-for-construction-companies

21/10/2026

When an archive leaves the building for digitization, the organization that owns it stays accountable for every file inside it.

That accountability needs a record that goes further than a signed delivery note. Each box is logged when it is collected and when it arrives, and again as it moves through preparation and scanning until it is returned or placed into storage. If a question comes up later about a single file, the custody log shows where it was and who had it at each step.

EDC documents chain of custody for every digitization project, whether the work is carried out at your premises or at our secure facility.

Learn more → https://edc.ae/en/solutions/document-management-solutions/scanning-and-digitization-services

Moving a paper archive into digital form usually means coordinating several suppliers, and every handover between them i...
19/10/2026

Moving a paper archive into digital form usually means coordinating several suppliers, and every handover between them is a point where accountability can slip.

EDC handles every stage itself, from collecting and scanning your records to indexing them into a managed document system. The originals are returned to you or held in our UAE records facility, linked to their digital copies.

Learn more → https://edc.ae/en/solutions/document-management-solutions/scanning-and-digitization-services

16/10/2026

Most organizations know their financial records have to be kept. Far fewer can say how long each category must be held and when that period actually starts counting.

Under UAE tax law, corporate tax records are kept for seven years after the end of the tax period, VAT records for five years, and VAT records relating to real estate for fifteen. Sector regulators and company law add obligations of their own on top of these.

A retention schedule turns those periods into rules applied to each document type, so every record is held for as long as the law requires and flagged for review once that period ends.

EDC builds retention rules into the document management system when the archive is set up.

Learn more → https://edc.ae/en/solutions/document-management-solutions/document-management-system

14/10/2026

The hardest part of audit preparation is often a single request for a document from four years ago, sitting in a box nobody has opened since it was filed.

Each of those requests turns into a search across storerooms, shared drives and the memory of whoever handled the file at the time. Across a full audit sample, the finance team can lose weeks to retrieval work alone.

When the archive is digitized and indexed by the fields auditors actually ask for, such as date, vendor, reference and entity, each request becomes a search that returns the document along with its record history.

EDC digitizes and manages archives so that answering an auditor is a search your team can run while the auditor waits.

Learn more → https://edc.ae/en/solutions/document-management-solutions/document-management-system

Address

Central Post Office, Al Karama
Dubai
50000

Opening Hours

Monday 09:00 - 17:00
Tuesday 09:00 - 17:00
Wednesday 09:00 - 17:00
Thursday 09:00 - 17:00
Sunday 09:00 - 17:00

Telephone

+97143150000

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