Dreambox Technology

Dreambox Technology Dreambox Technology is the only Hosted Contact Center Technology provider in the UAE. No hardware or software needed. Avoid CAPEX investment.

Learn how our cloud based service, entirely located in the UAE, will help you make the difference.

Dreambox’s business tools integration functionality lets you, no matter the tools at your disposal, have a contact centr...
23/07/2018

Dreambox’s business tools integration functionality lets you, no matter the tools at your disposal, have a contact centre which can cater to your needs and ensure maximum efficiency. Head to https://buff.ly/2HrYv8C to learn more.

Communication is a vital part of any business hence why we offer an omni-channel presence so that you can communicate wi...
18/07/2018

Communication is a vital part of any business hence why we offer an omni-channel presence so that you can communicate without any barriers from us. No matter the client’s communications requirements Dreambox will let you meet them. Book a demo now at https://buff.ly/2mhIY1m

Dreambox’s comprehensive display panel captures all interactions with your customers, this state of the art feature lets...
16/07/2018

Dreambox’s comprehensive display panel captures all interactions with your customers, this state of the art feature lets you view a comprehensive list of all calls both incoming and outgoing over any time period. Discover this and more by going to https://buff.ly/2D0rp0d

Even when your office is closed, your clients may need your services and so with personal phone call forwarding you can ...
11/07/2018

Even when your office is closed, your clients may need your services and so with personal phone call forwarding you can redirect calls to your office to each agent’s personal phone so that you can be available all around the year. Book a demo now at https://buff.ly/2qUO9Km

Not dissimilar to our ACD services the preferred agent router makes sure that only the best agents for each job are sele...
09/07/2018

Not dissimilar to our ACD services the preferred agent router makes sure that only the best agents for each job are selected based on parameters set by your organization. Give your customers the best experience: go to https://buff.ly/2Di2lj4 now!

Our IVRS services are perfect for giving your customers the greatest amount of agency when dealing with your contact cen...
04/07/2018

Our IVRS services are perfect for giving your customers the greatest amount of agency when dealing with your contact centre and lets them choose the exact kind of interaction they want. Learn more at https://buff.ly/2mgXO8q

The ACD is a part of our intelligent routing suite. It ensures that calls are always redirected to your best-suited agen...
02/07/2018

The ACD is a part of our intelligent routing suite. It ensures that calls are always redirected to your best-suited agent for each particular client. Never let your customers down again! Book your demo at https://buff.ly/2D0X15X

Never make the mistakes of the past again: no redialing the wrong number or dialing when you are managing your customer ...
27/06/2018

Never make the mistakes of the past again: no redialing the wrong number or dialing when you are managing your customer base. One click to connect and disconnect. Discover what else Dreambox can do for you at https://buff.ly/2DjHDiS .

The auto-dialer is a unique feature offered by Dreambox that allows your agents to focus on only what is available right...
25/06/2018

The auto-dialer is a unique feature offered by Dreambox that allows your agents to focus on only what is available right now ensuring maximum efficiency at all times. Go to https://buff.ly/2mnABCA and improve your workplace today!

Complete control is at your fingertips: with Dreambox’s call queueing options you can display an estimated wait time or ...
20/06/2018

Complete control is at your fingertips: with Dreambox’s call queueing options you can display an estimated wait time or even sync up with your favourite radio station for ultimate customer satisfaction. Discover more at https://buff.ly/2mhgp4s !

With Dreambox cloud contact centre you will be able to record any call inbound or out for better engagement, quality ass...
18/06/2018

With Dreambox cloud contact centre you will be able to record any call inbound or out for better engagement, quality assurance and surveying. Head to https://buff.ly/2CYaRpP to learn more about how Dreambox can enrich your business.

Eid Mubarak! Our team at dreambox would like to wish you and your family the best on the joyous occasion of Eid al-Fitr....
15/06/2018

Eid Mubarak! Our team at dreambox would like to wish you and your family the best on the joyous occasion of Eid al-Fitr. buff.ly/2JNVFvs

Address

Office 62 Oasis Center
Dubai
37599

Opening Hours

Monday 08:30 - 18:00
Tuesday 08:30 - 18:00
Wednesday 08:30 - 18:00
Thursday 08:30 - 18:00
Sunday 08:30 - 18:00

Telephone

0097143768300

Website

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