Usersnap

Usersnap is more than a platform to collect and manage feedback: we pave the road for customer-led growth. How so?

Usersnap helps digital products increase feedback interactions and gather insights on customer problems. “Finally, users tell us exactly what they feel and need.“ This is what product teams say, and they go on to build features that gain the trust of their users. Feedback widgets with screen capture: makes your communication with users on complicated issues much easier. Targeted micro surveys: boo

st engagement and ensure precise insights for you to make decisions with evidence. Intuitive dashboard and setup: saves time for non-tech savvy teams researching, testing, and monitoring customer sentiment. Community and conversations: get the collective VoC with community upvotes. Build real relationships with your users by replying to feedback through Usersnap or having an open discussion on the public Usersnap Board. Usersnap empowers startups to agile enterprises to avoid failures and build products that matter, all with the clarity of customer feedback.

02/05/2022

Usersnap is the #1 customer feedback solution. And it's versatile. Collect feedback along the product development lifecycle. Customer feedback and Customer satisfaction rating. Quality assurance, User Acceptance Testing, Beta Testing, Feature Requests, ... Discover opportunities to grow and improve. Bring feedback into your team’s workflow. Make Feedback Matter.

Usersnap is a great feedback solution for many different use cases. Learn more.

29/04/2022

Follow this step-by-step guide to set up your CI/CD pipeline with your Git repository, whether you are using GitLab or GitHub. We've also thrown in some helpful tips for quality assurance and gathering user feedback to enhance your continuous improvement cycle.

How to set up CI/CD in GitLab and GitHub (must-read eBook)
https://buff.ly/3GauxmY

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This e-book is the ultimate 101 for CI/CD ex*****on in GitHub and GitLab. You'll also get tips on setting up tests and tracking bugs in the simplest of ways. Download now >

27/04/2022

It’s important for leaders in SaaS and E-commerce businesses to constantly improve customer experience and to stay competitive. Here are 15 must read/watch resources to stay ahead of the curve.

Improve customer experience in Saas with a Little Homework (15 Must Read/ Watch Resources in 2020)
https://buff.ly/3eOh7Bl

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Boost your know-how to improve customer experience with these great reads. Here are the top customer experience resources for SaaS businesses.

25/04/2022

Ever found yourself getting loads of feedback, but didn’t have the customer feedback system in place to do something with it all? Not only is it a mess for you, but it can also let your customers down when you don’t do something about their feedback.

This is why when you’ve got a rock-solid customer feedback system in place, you’re ready to meet customer expectations.
https://buff.ly/3g82LwF

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When your customer feedback system is rock-solid, you're ready to meet customer expectations. Learn more here (+ some tools to help out).

22/04/2022

Even if you don’t have your customer feedback software yet, you’re still doing everything possible to satisfy your customers. You and the customer support team are literally treating each customer like royalty, providing super service that matches their needs and wants at every step. But, do you really know how happy they are?

What if there’s a way to measure the success of your customer service strategies and know if customers are happy with their experiences? Would you like to understand what customers like and dislike about your products and how you can keep up with their changing requirements?

Picking the Best Customer Feedback Software: An Ultimate Guide for 2021
https://buff.ly/32MH5TW

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Looking for a product feedback software? Or examples of how to utilize product feedback? Here is Usersnap's trial-and-error story 🐙

20/04/2022

Can you share how your company is collecting feature requests for your SaaS product?

Feature request collections can be a disorganized process with variant results. To avoid running into this and other problems when picking a feature request tool, keep these tips in mind.

A good feature request collection software helps product managers to do their jobs better
https://buff.ly/3h1Mk6Z

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Feature request collection is one of the most important task for a customer-centric strategy Product Manager. Do it well and excel your competition.

15/04/2022

Are you part of a SaaS company? You know better than anyone how challenging this can be. Especially because in critical moments, you rely on the importance of customer feedback to grow your profits.
There are a multitude of SaaS businesses springing up, as businesses continue to become more digital.

The customer problems solved by these SaaS businesses are diverse, but for sure there is competition among them. Sometimes target audiences can overlap, thus making some brands address the same persona or team.

The Importance of Customer Feedback to Your SaaS Business: 9 Big Facts + 5 Proven Ways to Collect It!
https://buff.ly/3s42JLQ

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Still unsure of the importance of customer feedback for your SaaS? Let the facts speak for themselves + know exactly how to do it for SaaS!

13/04/2022

Bring your feature requests into one place. Made our life as a SaaS company so much easier.

Watch this short video:
https://buff.ly/2Spj3c9

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11/04/2022

A great article from Chartmogul about customer feedback.

https://buff.ly/2QGv8cs

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https://www.usersnap.com/

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