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KOMPaaS

KOMPaaS is a communication platform as a service for solving daily business tasks

28/05/2026

Why Do You Need a CRM System and a Virtual PBX? How to Increase Sales and Stop Losing Customers by Integrating These Two Systems

Most companies lose customers because of chaos in their business processes: inquiries get lost, calls are not recorded, and managers forget to call customers back. In today’s competitive environment, businesses can no longer afford disorganized customer communication. Even a small mistake in processing a request, a missed call, or a forgotten callback can result in losing a customer.

More: https://kompaas.tech/telcojournal/success-stories/why-do-you-need-a-crm-system-and-a-virtual-pbx-how-to-increase-sales-and-stop-losing-customers-by-integrating-these-two-systems/

08/05/2026

📈 KOMPaaS.tech Delivers 15% Customer Base Growth and Expands AI Product Portfolio

Telecommunications operator and software solutions provider KOMPaaS.tech announced its financial and operational results for 2025. By the end of the year, the company’s subscriber base had increased by 15%, while overall revenue grew by 5%.

Revenue growth was driven in part by the expansion of additional services within the company’s CPaaS.

👉️ The full press release can be found on the official website: https://kompaas.tech/newsroom/news/customer-base-growth/

04/05/2026

What Is a CPaaS Platform and Why It Is Becoming Key in B2B Telecommunications

The telecom market is changing faster than ever before. Corporate clients no longer expect operators to provide only connectivity — they need flexible, predictable, and convenient tools for communicating with users across multiple channels. Companies want to use SMS notifications, email campaigns, two-factor authentication, voice calls, chatbots, and AI-powered voice agents without building the entire infrastructure from scratch.

More: https://kompaas.tech/telcojournal/success-stories/what-is-a-cpaas-platform-and-why-it-is-becoming-key-in-b2b-telecommunications/

28/04/2026

Stay on the Line: Will AI Replace Customer Support Staff?

Talks about artificial intelligence “soon replacing” most employees have become a familiar backdrop in the IT industry.

More: https://kompaas.tech/telcojournal/technologies/stay-on-the-line-will-ai-replace-customer-support-staff/

23/04/2026

🧩 KOMPaaS.tech announces the integration of its Virtual PBX with Make

KOMPaaS.tech has successfully integrated its 📞 Virtual PBX with the Make cloud automation platform 📊, enabling organizations to streamline communication workflows and enhance operational efficiency through low-code automation.

This integration provides access to over 3,000 applications, allowing businesses to seamlessly connect telephony with CRM systems, messaging platforms, and other critical tools.

Key capabilities include:
• Automatic creation of CRM tasks based on inbound and outbound calls
• Triggered SMS and email notifications following customer interactions
• Call recording and secure cloud storage using built-in PBX features

By combining telephony with business process automation, organizations can significantly reduce manual tasks and improve responsiveness.
The integration is easy to deploy and can be configured within minutes via the KOMPaaS.tech and Make platforms.

For more information about an update please read the press release 📰:
In English: https://kompaas.tech/newsroom/news/make-integration/
In German: https://kompaas.at/aktuelles/neuigkeiten/integration-von-make/
In Slovak: https://kompaas.sk/aktuality/aktuality/integracia-s-make/
In Hungarian: https://kompaas.hu/hirek/hirek/make-integracio/
In French: https://kompaas.tel/espace-presse/actualites/integration-make/

🔔 Interested in more opportunities for growth and automation? 💡 Explore the full list of KOMPaaS.tech integrations: https://kompaas.tech/products/api/ -of-integrations

02/04/2026

Blessed Easter! 🐣

May this beautiful day bring joy and warmth to your home. We wish you inspiration and harmony. May you be surrounded by reliable people, and may your heart be filled with warmth and gratitude for all the good in life.

Wishing you happiness, health, and joy — today and always! ✨️

01/04/2026

Telephony for Startups: How to Quickly Launch Sales with Outbound Calls

A franchise-based business development model often differs significantly from a company’s usual operational activities. In some cases, it resembles launching a separate startup within an existing structure: established processes need to be re-evaluated, tools changed, and new interaction chains built. This was exactly the situation faced by our client – a coffee shop chain operating in Budapest.

More: https://kompaas.tech/telcojournal/technologies/telephony-for-startups-how-to-quickly-launch-sales-with-outbound-calls/

25/03/2026

How AI Assistants Are Transforming Internal Communications in Large Companies – 7 Powerful Effects

Corporate telecom networks are undergoing a significant technological shift. AI assistants have become more than just another digital trend – they are tools that are changing the way employees interact within large organizations. Previously, internal communications mostly relied on emails, long approval chains, and manual information searches. Now, these methods are gradually being replaced by dialogues with intelligent assistants that respond faster, more accurately, and far more conveniently.

More: https://kompaas.tech/telcojournal/technologies/how-ai-assistants-are-transforming-internal-communications-in-large-companies-7-powerful-effects/

10/03/2026

Discussion Post — Robot or Human in Customer Support?

This question is currently sparking heated debates among both customers and professionals. Automation is rapidly transforming service operations — but are we ready to completely give up live communication? And most importantly, is it truly beneficial for businesses?

More: https://kompaas.tech/telcojournal/tech-recipes/discussion-post-robot-or-human-in-customer-support/

26/02/2026

How a Voice AI Agent Improved Hiring Performance in HRTech

In recent years, technology has been evolving rapidly, and artificial intelligence (AI) has become a crucial tool across many industries, including talent acquisition. A process that once relied heavily on human experience and intuition can now be enhanced by AI agents capable of processing large volumes of data and delivering more objective results.

More: https://kompaas.tech/telcojournal/technologies/how-a-voice-ai-agent-improved-hiring-performance-in-hrtech/

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Öffnungszeiten

Montag	09:00 - 17:00
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Mittwoch	09:00 - 17:00
Donnerstag	09:00 - 17:00
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