18/03/2026
Wholesale energy company transforms itsβ customer service function using AI.
Hear how the team at AI Caller categorized 2000+ manuals into frequently asked questions and top products enquiries. Two AI agents were built: One to fetch the information and the other to speak with the customers.
Outcome: The wholesaler has been able to free up his staff to focus on higher value work while the AI focuses on answering frequently asked questions and providing product information.