Finchcorp Technologies

04/03/2025

📢 Important message for our valued customers 05/03/2025

We hope this message finds you safe and well. With Cyclone Alfred currently approaching our Brisbane-based office, we are prioritising the safety and well-being of our team. As such, all of our staff members will be working from home until further notice, provided we have access to power and internet.

Please rest assured that we are committed to maintaining our usual high standards of service and will continue to support you as best we can during this time. Should we experience any delays or disruptions, we kindly ask for your understanding as we navigate these challenging circumstances.

Finchcorp Technologies

09/12/2024

🎄 Get Your Orders in Before Christmas! 🎄
Plan ahead and make sure your Holiday season shines with our rolls and ribbons!

🌟 We will have limited dispatch for orders between December 24th and January 20th.

Order today on our online store
https://finchcorptechnologies.com.au/store

28/10/2024

Melbourne Cup Day is just around the corner 🥂
Have your tills been setup with any items or promotions?
Reach out to the Support team on 1800 952 452 or [email protected] for any assistance

23/10/2024

Check out our newest product we recently installed at Porters Plainland Hotel

We’re excited to introduce Menu Boards!!
Customisable to suit your menu, along with live updates of what food items are sold out, or low in stock. Changes can be made directly from the POS or iControl.

Contact the sales team today for more information and pricing!

30/08/2024

We are very excited to share that we have moved our operations to a new office 🎉
We are now conveniently located at:

📍Harvey House, Suite 2, 39 Harvey Street North, Eagle Farm QLD 4009

The team is eager to provide you with exceptional support from our new office!

06/01/2023

We currently have an ongoing intermittent outage with our help desk causing an unexpectated delay to incoming emails.

Please call 1800 952 452 for any emergency matters and our after hours technician/s will get back to you as soon as possible. However, please bare in mind that phone support wait times may have increased due to this matter.

We appreciate your patience and support and will keep you updated.

Finchcorp Support Team

16/06/2022

This is just a friendly reminder that the second State of Origin game of the year is fast approaching on Sunday, the 26th of June! If you are planning any State of Origin promotions with specific requirements, please get in touch with our support team as soon as possible to arrange this for your venue 😁.

03/05/2022

Have you heard about our new Finchcorp support portal?

We have been working very hard behind the scenes to generate a user interfaced support portal which places helpful information at your fingertips. Using this portal allows you to track ticket requests online and access our Finchcorp Knowledge base, dedicated to customers who are subscribed to our support.

As Finchcorp evolves, we want to make endless guides, video walkthroughs and manuals more accessible to our valued customers. These guides are specifically designed to assist in training beginners or experienced members with ease.
Further, with an integrated ticketing system, all tickets you lodge can now be tracked live! View updates, previous tickets, and current ticket statuses with one click of a button.

Register your venue now by clicking the link below:
finchcorp.zohodesk.com/portal/en/signup

23/03/2020

UPDATE: Community clubs and hotels can provide take away food and alcohol that cannot be consumed inside or adjacent to the venue (i.e. within a food court, the dining area of a food outlet or outside dining areas attached to the venue).
They can also operate takeaway liquor sale areas that are detached from the licensed venue, or within or attached to the licensed venue (i.e. detached and attached bottle shops and takeaway sales from the bar area).
For more information, click here: https://bit.ly/3bpe5Al

23/03/2020

Today, as we know is a new day in the current crisis surrounding the COVID-19 virus. We are all having a 2020 that we didn't see coming, nor could have imagined. Leaders of our country want us, as Citizens, and our businesses to survive these challenging times.

Here at Finchcorp, we too have had to steer a different course than we had imagined. A few weeks back were preparing for major product launches at the Australian Hospitality and Gaming Convention here in Brisbane. The main product is called "My Liquor Store". A unique solution that gives your customer access to an online store using the Finchcorp POS system you already have.

My Liquor Store gets installed along side your existing tills. When a customer creates an order on their mobile phone, desktop computer or tablet, the order is immediately available on your Venues existing POS network. The order is then ready for picking, printing, Home Delivery or Click & Collect. A customer can pay at home by Credit Card or elect to pay at the store.

My Liquor Store communicates to your existing tills via our new POS API. My Liquor Store comes in 3 editions to support your business in regard to your existing Till configuration and the projected size of your new online business. Options are:

▪️ POS Edition - typically small, single or multi Till Liquor Store
▪️ SERVER Edition - suits larger Stores with sizeable online turnover
▪️ ENTERPRISE Edition - suits huge, large turnover online businesses.

Each of these releases relates to the scale of your business, so in consultation with you, we can best advise which will match your needs.

The good news is that right now the My Liquor Store POS Edition is available to convert each of your Retail Liquor Outlets into an ONLINE Liquor Store. Ready to do Home Delivery and Click & Collect.

If you'd like to chat about the best way to manage your online opportunities as the COVID-19 crisis continues to unfold, please don't hesitate to give the Finchcorp office a call on 1800 952 452.

10/07/2019

*UPDATE* The main phone number is working again. Thank you for your patience.
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We are currently experiencing some issues with our main phone number. If you're having trouble reaching us, please call us on 07 2102 2523.
We apologise for any inconvenience that this may cause.

15/05/2017

A global ‘WannaCrypt’ ransomware outbreak has been reported over the past couple of days. If you suspect that you might be at risk, contact your local IT services provider and ensure you have important files backed up on a separate offline hard drive.

Microsoft solution available to protect additional products Today many of our customers around the world and the critical systems they depend on were victims of malicious “WannaCrypt” software. Seeing businesses and individuals affected by cyberattacks, such as the ones reported today, was painful.…